One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more
Company replied
Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more
Company replied
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
Services and resources
|
|
|
|
|
|
|
Shop by category
|
|
|
|
|
|
|
For your home
|
At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and the cushion is…
Quick delivery and the cushion is exactly what I was looking for- better than anything on Amazon! It’s made driving so much better for me.
21 July 2026
Reply from Posturite
Good morning Catherine,
Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.
Kind regards,
Rebecca
Chair came very quick which is amazing…
Chair came very quick which is amazing but there was no available slot until week later but yet the chair is here but can not be set up
16 July 2026
Reply from Posturite
Good Afternoon Lance, Thank you for your feedback and we are sorry to hear your set up date timeline is not as expected. I have arranged for one of our advisors who looks after you account to contact you to ensure this is raised and rectified through the correct channels as a priority. We thank you for brining this to our attention, Kind Regards Louise
I ordered a sitting wedge online and it…
I ordered a sitting wedge online and it came three days later
17 July 2026
Reply from Posturite
Good morning Jules,
Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Very happy with service
I had clear advice on delivery date and driver contacted me prior to his arrival. The desk was put up very quickly and I was shown how to operate it.
very happy with the sit stand desk.
20 July 2026
Reply from Posturite
Good morning Jackie,
Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.
Kind regards,
Rebecca
missing screw driver to assemble
20 July 2026
Reply from Posturite
Good Morning Jigar, Thank you for your feedback. I have arranged for one of our advisors who looks after your account to contact you to ensure this is raised and rectified through the correct channels as a priority. We thank you for brining this to our attention, Kind Regards Louise
Reply from Posturite
Good morning Tim,
Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning Brian,
Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning Elizabeth,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Good cushion
Good cushion. Nice, plush, zip off cover. Sitting on a slope takes a little getting used to but definitely helping my arthritic hip.
15 July 2026
Reply from Posturite
Good morning Lesley,
Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.
Kind regards,
Rebecca
Quick and Easy
15 July 2026
Reply from Posturite
Good morning Nouri,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
Prompt Delivery
The item was ordered on Thursday and Parcel Force delivered Monday, Item is really comfortable and helpful to support my wrists. It came well packaged and secure.
13 July 2026
Reply from Posturite
Good morning Martin,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Good experience
14 July 2026
Reply from Posturite
Good morning Venkatesh,
Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.
Kind regards,
Rebecca
Incomplete Order
I disliked that they left of many things off the quote. I am pregnant and required a desk, chair, foot rest and mouse mat to ensure all supported. Only two items were received
15 July 2026
Reply from Posturite
Good Morning Paige, Thank you for your feedback and we are sorry to hear the order is not as you expected. We have arranged for your original assessor to contact you as a priority to discuss further ensure this is resolved as swiftly as possible. We thank you for bringing this to our attention. Kind Regards Louise
Do not use
Items ordered for me that were not discussed or advised on. Delivery took months to achieve as the delivery company they use for setup refused to deliver between 9-1pm. Very little response by email and was sent another customers invoice on one occasion. Shocking customer service.
16 July 2026
Reply from Posturite
Good Afternoon Leah Thank you for your feedback and we sincerely apologise for your experience. This has been raised with the relevant departments and we are actively working to improve this service for our customers to ensure a smoother journey for booking deliveries. We would like to assure you this is not typical of the service we strive to provide and thank you for bringing this to our attention. Should you require any further assistance or support in the interim please do not hesitate to contact me directly. Kind Regards Louise
Reply from Posturite
Good morning JB,
Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Booked in time and delivery was quick
Booked in time and delivery was quick. Great experience
14 July 2026
Reply from Posturite
Good morning Adedayo,
Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning Susan,
Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.
Kind regards,
Rebecca
The excellent customer service made my…
The excellent customer service made my experience great. The process was straightforward, and I felt listened to and supported.
14 July 2026
Reply from Posturite
Good morning Beena,
Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
ease of order and fast delivery
17 July 2026
Reply from Posturite
Good morning Donna,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning Rob,
Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.
Kind regards,
Rebecca
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.