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Posturite Reviews 

4,386
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the service, highlighting helpful staff who assist with product setup and adjustments. Many are very satisfied with quick delivery, noting items arrive promptly and often faster than expected. Products like ergonomic chairs and desks are frequently commended for their high quality, comfort, and functionality, supported by a smooth ordering process and clear communication. However, some customers noted delivery problems, including parcels sent to incorrect addresses, delays, or tracking issues. Others reported receiving faulty products, items poorly packaged, or with missing components.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the quality and comfort of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast delivery... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the quick,... See more

Order

Reviewers highlight positive aspects of order, noting that placing orders was easy and the website was clear.... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as top-quality, well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied

Rated 5 out of 5 stars

Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(4,386)

1,175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

Superb service. Quality furniture!

27 July 2026
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Reply from Posturite

Good afternoon. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great experience

Great experience, spoke with a member of staff on the phone also, and they where very helpful!
Had the chair for over a week now and found it comfy

13 July 2026
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Reply from Posturite

Good afternoon Stuart. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
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Reply from Posturite

Good afternoon Luis. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great customer service

Great customer service - from the initial online consultation to the service when my chair arrived slightly damaged - no problem at all - replacement part sent out. Chair is comfy but still getting used to it. Hopefully my coccyx will be thankful soon!

28 July 2026
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Reply from Posturite

Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast and professional service all…

Very fast and professional service all the way through

28 July 2026
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Reply from Posturite

Good afternoon Adam. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 1 out of 5 stars

Product made of poor quality material…

Product made of poor quality material and finish. Very overpriced for the £51.60 I paid .

I would like my money back and a refund please if customer service can communicate back to me .

Lee Heywood. Your Order #196000018837 (placed on 25 Jul 2026, 22:10:24)

28 July 2026
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Reply from Posturite

Good Morning Lee Thank you for your feedback and we sincerely apologise that it does not meet your expectations. We have arranged for one of our advisors to contact you as a priority to arrange a return of the item. We thank you for bringing this to our attention. Kind Regards Louise

Rated 5 out of 5 stars

Good product

Good product and easy trouble free shopping experience.

28 July 2026
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Reply from Posturite

Good afternoon. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
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Reply from Posturite

Good afternoon Candese. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great service

Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself is not the most comfortable but the delivery person was very friendly, assembled it and brought it into the house and explained how to adjust it and helped me adjust the settings to my home desk, my height etc. and left no packaging or mess for us to have to clean up. Great service!

21 July 2026
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Reply from Posturite

Good afternoon Reihaneh. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

The delivery for the product was…

The delivery for the product was promised to be delivered on specific days but it actually did not deliver at the promised date and time.

24 July 2026
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Reply from Posturite

Good Afternoon Muneeb, Thank you for your feedback and we sincerely apologise for your experience. Should you require any further assistance or support in regards to this item you have received please do not hesitate to contact our warranties team. Kind Regards Louise

Rated 5 out of 5 stars

Great service

All the team, from the person who did the assessment, to the delivery person were great. Friendly and knowledgeable.

22 July 2026
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Reply from Posturite

Good afternoon Debra. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

My experience has been unfortunately

My experience has been unfortunately, very poor. I was sent a faulty desk about three weeks ago and with much chasing, I have now been sent a package and am now waiting for a technician. I would not recommend this company.

27 July 2026
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Reply from Posturite

Good afternoon Anu. Many thanks for taking the time to share your feedback. We're really sorry that on this occasion we didn't deliver a good experience. In order that we can try and resolve this can you please email us at supportmailbox@posturite.co.uk with your ORD or DEL reference? Many thanks, Amber.

Rated 5 out of 5 stars

5 stars - great service!

3 things:
- the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit
- he set up the desk super quick and was very polite and professional
- Lastly, i asked him for a favour of helping me move my monitor and its arm from my old desk to the new one and even though this was not his job, he helped me do it.

24 July 2026
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Reply from Posturite

Good afternoon Syed. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent chair seat

Excellent chair seat, as I had a bruised tailbone and it has helped.
Thank-you.

27 July 2026
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Reply from Posturite

Good afternoon. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. No problems

23 July 2026
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Reply from Posturite

Good afternoon Jayne. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Prompt service

21 July 2026
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Reply from Posturite

Good afternoon Helen. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Ordered by our H&S team

Ordered by our H&S team. Delivered exactly when scheduled.

23 July 2026
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Reply from Posturite

Good afternoon Dave. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Assessor understood the issues I was…

Assessor understood the issues I was experiencing and was approachable on the day, and recommended equipment to suit my needs.

22 July 2026
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Reply from Posturite

Good afternoon Debra. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

It is good however i feel the tilt is…

It is good however i feel the tilt is quite high.

22 July 2026
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Reply from Posturite

Good Morning Sarwet, Thank you for taking to the time to leave us a review. We are sorry to hear that the laptop stand you have received is not as expected. If you would like to discuss this further in relation to the possibility of replacing or returning your laptop stand, please feel free to contact our Customer Service team at supportmailbox@posturite.co.uk. From here, one of our advisors will be happy to assist you accordingly. Kind regards, Samuel

Rated 5 out of 5 stars

Ease of order

Easy to order, clear site.
Good communication and delivered quickly and on promised time.

22 July 2026
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Reply from Posturite

Good afternoon Jo. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

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