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Posturite Reviews 

4,350
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,350)

1,139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It is good however i feel the tilt is…

It is good however i feel the tilt is quite high.

22 July 2026
Posturite logo

Reply from Posturite

Good Morning Sarwet, Thank you for taking to the time to leave us a review. We are sorry to hear that the laptop stand you have received is not as expected. If you would like to discuss this further in relation to the possibility of replacing or returning your laptop stand, please feel free to contact our Customer Service team at supportmailbox@posturite.co.uk. From here, one of our advisors will be happy to assist you accordingly. Kind regards, Samuel

Rated 5 out of 5 stars

Very efficient

Very efficient, provided a new keyboard, mouse and office chair which will help assist for ergonomic purposes. The service provided was very quick.

23 July 2026
Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning Sharon,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning Ali,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

One call was all it took to get my…

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank you Posturite for helping a visually impaired user who would have struggled to work without the keyboard.

23 July 2026
Posturite logo

Reply from Posturite

Good morning Jaishreen,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Excellent service

Excellent first class and very quick service and delivery.
Not tried it yet but seems comfortable and sturdy.

23 July 2026
Posturite logo

Reply from Posturite

Good morning Christine,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great Service

I found it easy to find what I wanted on the website. Ordering was easy and the item was delivered quickly.

23 July 2026
Posturite logo

Reply from Posturite

Good morning Lynn,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, they make it easy for customer, they use a good courier compan, the product arrrived when it was meant to. Very happy with service and products. I am a regular customer.

10 July 2026
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Reply from Posturite

Good morning,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars
Posturite logo

Reply from Posturite

Good Morning Stewart Thank you for your feedback and we are sorry to hear of your experience on this occasion. I can see you have been liaising with my colleague within our customer service team and this has been resolved and now delivered to the correct address. We sincerely apologise for your experience and any inconvenience this may have caused and thank you for brining this to our attention. Kind Regards Louise

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning George,

Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick delivery and the cushion is…

Quick delivery and the cushion is exactly what I was looking for- better than anything on Amazon! It’s made driving so much better for me.

21 July 2026
Posturite logo

Reply from Posturite

Good morning Catherine,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Chair came very quick which is amazing…

Chair came very quick which is amazing but there was no available slot until week later but yet the chair is here but can not be set up

16 July 2026
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Reply from Posturite

Good Afternoon Lance, Thank you for your feedback and we are sorry to hear your set up date timeline is not as expected. I have arranged for one of our advisors who looks after you account to contact you to ensure this is raised and rectified through the correct channels as a priority. We thank you for brining this to our attention, Kind Regards Louise

Rated 5 out of 5 stars

I ordered a sitting wedge online and it…

I ordered a sitting wedge online and it came three days later

17 July 2026
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Reply from Posturite

Good morning Jules,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very happy with service

I had clear advice on delivery date and driver contacted me prior to his arrival. The desk was put up very quickly and I was shown how to operate it.
very happy with the sit stand desk.

20 July 2026
Posturite logo

Reply from Posturite

Good morning Jackie,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 2 out of 5 stars
Posturite logo

Reply from Posturite

Good Morning Jigar, Thank you for your feedback. I have arranged for one of our advisors who looks after your account to contact you to ensure this is raised and rectified through the correct channels as a priority. We thank you for brining this to our attention, Kind Regards Louise

Rated 5 out of 5 stars

great service

Service excellent

20 July 2026
Posturite logo

Reply from Posturite

Good morning Tim,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quality product

Great quality product which arrived quickly

15 July 2026
Posturite logo

Reply from Posturite

Good morning Brian,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

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