Needed a repair and service on our compactor and bailer machines. Steve O'Neil was the engineer and he was excellent. Turned up on time, followed all of our companies policies and procedures, gave reg... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a problem with my cardboard compactor… Bob Gill came out Wednesday got me out of a muddle by making sure we were up and running, then ordered the spare parts on an overnighter for the following... See more
Company replied
Steve (O’Neill) arrived at both sites (Newburn & Gateshead) on time and completed the service of both machines in an efficient and timely manner. Reports were completed and he explained his findings,... See more
Angelina consistently provides excellent service. She is proactive in checking our stock levels, sends quotes quickly, and processes orders efficiently. Her communication is clear and timely, which ma... See more
Company replied
Company details
Written by the company
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Contact info
B66 1BZ, Smethwick, United Kingdom
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
4.9
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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He sorted the issue so quickly
Mr David. A, He sorted the issue so quickly, just like his previous visits. Very friendly attitude, a great guy!
6 November 2025
Unprompted review
Reply from phs Wastekit
Hi Muhammed, Thank you for your kind words! I’ll make sure to pass your feedback on to David—he’ll really appreciate hearing that his quick response and friendly attitude made a difference.
Always polite
Always polite, helpful and we get an excellent service.
5 November 2025
Unprompted review
Reply from phs Wastekit
Hi Chris, We’re so pleased to hear that you always find our team polite, helpful, and delivering excellent service.
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Service engineer was most helpful and…
Service engineer was most helpful and performed his dutes prompty
29 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Always have received quick and reliable…
Always have received quick and reliable service from PHS. Angelina always rings to check how our stock is and if we need anything, this is good so we never run short.
29 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Great Experience
Keely was informative, approachable and knowledgeable. She was also very easy to build rapport with and a joy to speak to
28 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Fantastic service
David A was very professional and efficient when working on our site at GSF Car parts. We would highly recommend. Fantastic service.
28 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Baling Machine
We have a few services now provided by PHS, however I am writing this review in relation to our new Baler machine that was delivered and installed this morning by David A.
From start to finish getting the baler installed the team have communicated well with us and been clear about the service being delivered. We visited to see the Baler before agreeing which unit we wanted and helped introduce us to a waste purchaser in the area.
The training received today was clear and David was patient with us as we loaded 500kg of cardboard so we could complete the baling process as part of the training. The machine itself is brand new and very easy to use, I feel confident that it’s a great addition to our waste management.
21 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Fast Response
21 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Great Company
Great company to work with, ordering process is really simple & Keeley was a great help throughout
15 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Brilliant customer service from Angelina Dhanda
Brilliant customer service from Angelina Dhanda , quick responses and extremely helpful. Would highly recommend :)
15 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Brilliant!
Very quick response to orders and requests. The team are friendly and professional.
14 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Top-notch communications and service
Top-notch communications and service. Nothing was too much. The account manager is great, and everything was super smooth. I would 100% recommend.
9 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
Fantastic service as always
Fantastic service as always. PHS are always a pleasure to deal with. Delivery is always very efficient.
9 October 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Thanks, Karl
I find it great that from time to time…
I find it great that from time to time we get an email asking if stocks are ok, very pleasant people to deal with & our baler twine arrives quickly, great company to deal with.
6 October 2025
Unprompted review
Great service again from PHS
Great service again from PHS. Angelina is always a pleasure to contact and very helpful.
6 October 2025
Unprompted review
Angelina Dhanda -great customer service
Dealing with Angelina Dhanda when placing orders is always easy and she is so helpful and quick to respond. Thank you
23 September 2025
Unprompted review
chris responded very quickly to our…
chris responded very quickly to our problem and did a good thorough job to get us up and running again. Very friendly guy worked with a smile.
22 September 2025
Unprompted review
Reply from phs Wastekit
Hi there,
Thanks for taking the time to review us, we appreciate it.
Stacey
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