The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more
Company replied
I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more
Company replied
The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more
Company replied
Company details
Written by the company
Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.
Contact info
Keys Business Village, Keys Park Road, Cannock, WS12 2HA, Staffordshire, United Kingdom
- 0345 500 8811
- info@phoenixhsc.co.uk
- www.phoenixhsc.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Make no mistake this is not an easy…
Make no mistake this is not an easy course, however Stuart has made the course understandable and more upbeat, health and safety is never going to be fun, but we have laughed as a group every day. The team on this cohort have been a pleasure, just the test left to do but now we have the tools to get the job done. Thank you Stuart is has been a pleasure. Top man.
15 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your experience, Neil. It’s great to hear that, despite the challenge of the course, you found it approachable and engaging throughout.
We’re especially pleased to hear how much Stuart contributed to your journey. His ability to make complex content understandable while creating a positive and enjoyable learning environment is something we’re very proud of. It’s fantastic to know that he helped keep the group motivated and even brought some laughter into the process along the way.
It’s also lovely to hear your kind words about your cohort. That shared experience can make a real difference, and it sounds like you all supported each other well.
We wish you the very best of luck with your test. It’s great to hear you feel prepared and ready to succeed.
All the best,
Team Phoenix
Stuart was a amazing trainer gave lots…
Stuart was a amazing trainer gave lots of support and encouragement in the course thank you for your support 👍🏾
15 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Wayne. It’s great to hear how much you valued Stuart’s support and encouragement throughout the course.
We’re really pleased that his approach helped you feel guided and motivated along the way. Creating a supportive learning environment is something we care deeply about, so it’s wonderful to know this came through in your experience.
Stuart will really appreciate your kind words.
All the best,
Team Phoenix
Undertook the nebosh course
Undertook the nebosh course, Stuart was a great facilitator and really made the course engaging and is a great tutor! He is always happy and smiling and keeps the information entertaining.
5 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Mitchell. It’s great to hear how much you enjoyed the NEBOSH course and found Stuart’s delivery so engaging.
We’re especially pleased to hear how his positive attitude and enthusiasm helped keep the sessions both informative and enjoyable. His approachable style and ability to bring energy into the learning environment make a real difference, and it’s fantastic to know this came through in your experience.
Stuart will really appreciate your kind words.
All the best,
Team Phoenix
Instructor was very helpful with both the slides and past exams
Instructor was very helpful with relating the course material to real life examples, good knowledge when going through past paper examples.
15 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Lewis. It’s great to hear that you found the course so helpful and that the instructor’s use of real life examples made the material easier to understand.
We’re especially pleased that the guidance through past paper examples supported your learning and helped build your confidence. Applying knowledge in a practical way is a key part of the experience, so it’s wonderful to know this approach worked well for you.
All the best,
Team Phoenix
It was great to have learned a lot from…
It was great to have learned a lot from Antony who shared all his knowledge and skill to help me on the course. Great tutor
15 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Justin. It’s great to hear how much you gained from the course and how valuable Antony’s knowledge and experience were to your learning.
We’re really pleased that his guidance and support helped you get the most out of the training. His commitment to sharing practical insight and helping learners succeed is something we’re very proud of, and he will appreciate your kind words.
All the best,
Team Phoenix
The course was very well delivered by…
The course was very well delivered by very knowledgable instructors. It was enjoyable. I was apprehensive as not completed classroom learning in quite a few years but it was made easy by the easy to follow instructors.
15 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for taking the time to share your feedback, Calvin. It’s great to hear that you found the course enjoyable and well delivered throughout.
We’re especially pleased that the instructors’ knowledge and clear guidance helped make the learning easy to follow, particularly after time away from a classroom environment. Helping learners feel comfortable and confident is something we place great importance on, so it’s wonderful to know this came through in your experience.
All the best,
Team Phoenix
Excellent course and trainers
Excellent material on the course with very knowledgeable trainers. Being able to do the course virtually from home was handy as well. I would recommend this course for anyone looking to start a health and safety role or moving into a supervisory role
5 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Mr Taylor. It’s great to hear that you found the course material excellent and benefited from the knowledge and expertise of the trainers throughout.
We’re also pleased that the flexibility of completing the course virtually from home made things more convenient for you. Creating accessible learning options is something we care strongly about, so it’s wonderful to know this supported your experience.
Thank you as well for recommending the course to others looking to start or progress in a health and safety role. We really appreciate your kind words.
All the best,
Team Phoenix
Phoenix are very good
Phoenix are very good, particularly Rebecca she was very helpful and supportive, I highly recommend
8 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Lee. It is great to hear that you had such a positive experience with Phoenix and found the support helpful throughout your course.
It’s also good to know you felt well supported along the way. Having that guidance can make a real difference, and we’re pleased the experience left such a strong impression.
All the best,
Team Phoenix
Really good training material and help…
Really good training material and help when requested from online tutor.
7 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Jake. It is great to hear that you found the training materials clear and useful throughout your course.
It’s also good to know you received helpful support when needed. Having access to guidance at the right time makes a real difference to the overall learning experience.
All the best,
Team Phoenix
Very supportive training provider
I have studied NVQ Level 6 Diploma in OHS and NEBOSH Fire Safety certification qualifications with Phoenix and I can`t recommend this training provider highly enough. Their support, including their platform and training materials were far beyond my expectations. I have to mention Matt Griffin, my assessor who supported and guided me throughout the course, responded abruptly and gave me fresh ideas to finally successfully pass. I highly recommend this provider and thanks for Matt again.
5 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Szabolcs. It is fantastic to hear that you had such a positive experience completing both your NVQ Level 6 Diploma and NEBOSH Fire Safety qualification with Phoenix. We are pleased that the platform, materials and overall support exceeded your expectations and helped you progress confidently throughout.
A special thank you goes to Matt Griffin for his guidance and commitment to your success. His clear, timely feedback and ability to provide fresh ideas clearly made a real difference to your development and final outcome. We really appreciate your recommendation.
All the best,
Team Phoenix
Phoenix is awesome!
Phoenix is a brilliant company providing great and challenging assessments that test your abilities in the health and safety world but also ensuring you become the most competent and skilled body in the health and safety sector. Matt was my tutor and he was fantastic. Friendly, approachable and so fast at responding. The communication was incredible. I am very proud of myself for completing my diploma and I have felt such an accomplishment completing the qualification. The course also works in a way where you can take skills from your own experiences and workplace and apply them to your work with an evidence-based portfolio which I found was a fantastic way of approaching the assessments and made me feel more confident in my practice! Thank you, Phoenix :)
5 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It is fantastic to hear how much you valued your experience completing the diploma with Phoenix. This qualification is designed to develop real workplace capability, and we are pleased the structure helped you build confidence and apply your own experience.
It’s great that you felt well supported throughout. Clear guidance and communication can make a big difference, and it’s wonderful to hear how proud you are of completing such a demanding qualification.
All the best,
Team Phoenix
Level 6 NVQ Diploma in Occupational Health and Safety Practice
Overall, I am satisfied with the course content, it was challenging at times but the level of support and knowledge provided by my tutor Rebecca was fantastic. I plan to complete some other courses in the future via Phoenix.
5 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Darren. It is great to hear that you found the Level 6 NVQ Diploma both worthwhile and appropriately challenging. We are pleased the course content supported your development and helped you progress in your health and safety journey.
It’s also good to know you felt well supported throughout. Having clear guidance alongside a demanding qualification makes a real difference, and we’re delighted you are considering further courses with Phoenix.
All the best,
Team Phoenix
Simply fantastic. Thanks Cristina
9 days online with essentially a stranger can be really hard! However, Cristina is a genuine credit to the Phoenix group. Thank you for your depth of knowledge and the amazing zing you have, bringing the group together and making us all feel comfortable, seen and relatable.
The structure of the course is well thought out and easy to follow especially along with the added course book.
I'd definitely recommend this course and Cristina herself as a tutor, she has such patients and incredible passion about Health & Safety.
Thank you again
Osh
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It is wonderful to hear how much you enjoyed the course and that the nine days felt engaging and easy to follow, especially in an online setting. We are pleased the structure and materials supported your learning and helped make the experience clear and manageable.
It’s also great to know you felt comfortable and supported throughout. Creating an environment where learners feel at ease and involved makes a real difference to the experience, and we’re delighted it worked so well for you.
All the best,
Team Phoenix
NEBOSH Environmental…
Really good training course (NEBOSH Environmental) Tony delivered exceptionally well and catered for all learning levels. I have used a number of training suppliers for other NEBOSH certifications and Phoenix in my opinion is the best of others used. I will be using and recommending for future development.
1 May 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Peter Greenway. It is great to hear that you found the NEBOSH Environmental course so valuable and that it met your expectations. We are pleased the content supported your learning and helped build your understanding across different areas.
It’s also fantastic to know you had such a positive experience compared to other providers. Hearing that you would return to Phoenix and recommend us for future development means a great deal.
All the best,
Team Phoenix
Great experience
Great experience, I learnt a lot thanks Stuart Woodland
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Ethan Chapman. It is great to hear that you had a positive experience and came away having learned a lot from the course.
We are pleased that Stuart Woodland’s delivery supported your understanding and helped make the training both engaging and valuable.
All the best,
Team Phoenix
Stuart Woodland is really great at…
Stuart Woodland is really great at explaining all the topics covered under NEBOSH. I was really nervous about doing the course before starting it but by the end of my course I felt confident in my exam to come!
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Jasha. It is great to hear that you found the NEBOSH course clear and easy to follow, especially if you were feeling nervous before starting.
It’s also really positive to hear how your confidence grew throughout the course. Feeling prepared and ready for the exam is a great outcome, and we are pleased the training helped put you at ease and on the right track.
All the best,
Team Phoenix
Stuart Woodland
Stuart Woodland
A very knowledgeable and experienced trainer
Very professional I would highly recommend him to anyone especially pursuing NEBOSH
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It is great to hear that you found the NEBOSH course so valuable and appreciated the clear and professional delivery of the training.
It’s also excellent to know you would recommend the experience to others. Building understanding and confidence in these topics is key, and we are pleased the course supported you in that journey.
All the best,
Team Phoenix
Tutor was Stuart woodland
Tutor was Stuart woodland, was our tutor for the week, the course was good. Stuart helped us to feel confident with the exam and kept the course interactive
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback. It is great to hear that you found the course so valuable and appreciated the clear and professional delivery of the training.
It’s also excellent to know you would recommend the experience to others. Building understanding and confidence in these topics is key, and we are pleased the course supported you in that journey.
All the best,
Team Phoenix
Brilliant course !
The course was well structured and delivered in a professional manner. The content was very broad and created a better understanding of the health and safety risks we face on a daily basis. Instructor delivered well and answered all questions thoroughly.
30 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Ryan. It is great to hear that you found the course well structured and professionally delivered, and that it improved your understanding of everyday health and safety risks.
It’s also good to know your questions were fully supported throughout. Clear explanations and open discussion make a real difference to how the content is understood in practice.
All the best,
Team Phoenix
Amazing NEBOSH course delivered by…
Amazing NEBOSH course delivered by Wayne Haywood!!!
13 April 2026
Unprompted review
Reply from Phoenix Health & Safety
Thank you for sharing your feedback, Jason. It is great to hear that you had such a positive experience on the NEBOSH course and found it so engaging.
It’s also fantastic to know the delivery made a strong impact and helped bring the content to life. We are pleased the course left such a great impression.
All the best,
Team Phoenix
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.