Pharmacy Online Reviews 

175
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that their packages always arrive promptly and in secure condition to prevent any damage during transit. Many people consistently express great satisfaction with the reliable service and the smooth overall purchasing journey from start to finish. A few other people also felt that the extensive product selection and competitive pricing offered incredible overall value for money on the market. Consumer feedback reflects the remarkably easy website navigation, straightforward ordering processes, and consistently helpful assistance provided by staff during purchases.

What people talk about most

Delivery service

Consumers find delivery service to be remarkably fast and efficient, with a strong consensus regarding timely... See more

Product

Users describe positive interactions with product, highlighting the huge range of items available at... See more

Price

People report positive experiences with price, frequently highlighting great affordability and competitive... See more

Order

Customers had positive experiences with order, highlighting straightforward online ordering and prompt... See more

Service

Customers consistently note positive experiences with service, describing it as a delight from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The range of items is really good, and I was surprised at almost everything having the best prices available on the market. Usually I'd shop around but I don't have to anymore. The range is extremely... See more

Rated 5 out of 5 stars

Everytime I order something, they deliver on time and the products are all of good quality, with great pricing. My mother-in-law regularly needs aged care products and they are always in stock too. Ve... See more

Rated 5 out of 5 stars

Product selection was easy to find with good pricing. Delivery was speedy and products were well packed to avoid damage in transit. Overall, very impessed with Pharmacy Online.

Rated 5 out of 5 stars

I chose this company to fulfil my order of the product in question (original Vaseline Lip Balm) as it’s the one that best suits my needs. I found that when I need to purchase multiple tubes of this li... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

Written by the company

Pharmacy Online Australia, Discount Online Pharmacy & Warehouse


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(175)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

dont trust the service.

super bad service. they are nothing to do with you after receiving you payment, I was informed for more than one month until I contact with delivery company and told me that the good was returned to the shop...
they don't even update you the delivery status.!!

pls. do not use it unless you wanna take the bet...

2 March 2020
Unprompted review
Rated 1 out of 5 stars

Slow delivery

Slow delivery, they do not actually have the items in stock, after you place an order they then order the product from the supplier. If you like long wait times, think 1 month or more for delivery then buy from them, otherwise order elsewhere, I will be.

9 December 2019
Unprompted review
Rated 1 out of 5 stars

Placed an order on the 26/10/19

Placed an order on the 26/10/19. (Today is the 8/11/19). I spent $300; so it is no small order. I am in Brisbane, they are based in Sydney. Surely it doesn't need to take this long.. Today I get a reply:
Items are in stock but apparently they are having difficulties with their new warehousing systems, which also means they can not email to notify me of any delays(!?). Hmmmm..

8 November 2019
Unprompted review
Rated 1 out of 5 stars

They sold what they do not have

They sold what they do not have. I placed the order and after 9 days they did not shipped it, nor provided any explanation. I sent an email to the customer service, but after 5 days got no answer. I had to call to listen they are waiting the answer from the supplier to know if the product is available, and maybe will ship in "few" weeks.
They announced and sold what they do not have to delivery, but everything was OK get my money.
A big waste of time. Not recommended.

1 October 2019
Unprompted review
Rated 1 out of 5 stars

Stay clear...

Bought an item, 2 weeks and I still hadn’t arrived. Emailed them, only to receive a reply saying, sorry that item is unavailable.. But it was perfectly acceptable to take my money, never inform me that it wasn’t available nor refund me? Lol, never again...

22 July 2019
Unprompted review
Rated 1 out of 5 stars

I placed an order back in May this year…

I placed an order back in May this year and the shipment was sent via a different courier than the one I had picked. the shipment reach my country and I was never notified and it'd been sent back. Until today I haven't gotten my refund and when they do make the time to respond the show 0 interest in resolving the problem that I had nothing to do with. I will never ever use them again and I'll make sure to let everyone know of their awful customer service.

22 October 2018
Unprompted review

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