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Chemistdirect Reviews 137

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TrustScore 5 out of 5

4.8

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and are well-packaged. Many people appreciate the competitive pricing, often finding products cheaper than elsewhere, and the wide variety of items available. The ordering process is consistently described as easy and convenient, with a user-friendly website. However, some customers mentioned occasional issues such as an item not being included in their delivery or products being out of stock without prior notification on the website. A few others noted that delivery times can sometimes be longer than expected, and some products require a fiddly legal consultation process.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and prompt delivery... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the wide range of products... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of use... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered contact lens solution. Cheaper than in stores. I like to buy in bulk so expiry date is important and items had 2.5 years expiry which is perfect. Had an issue with suburb appearing twice on my... See more

Rated 5 out of 5 stars

Prices for there products seem to be on par with the bigger chemist company's sometimes they work out to be a little cheaper and just like the bigger company there is plenty of variety on offer in ter... See more

Rated 5 out of 5 stars

Great price for Minoxidil 5% (3 month box). I‘ve been purchasing this product from my local chemist. But they have hiked the price from $32 (about two years ago) to now $55 a box. Decided to try on li... See more

Rated 5 out of 5 stars

PRODUT WAS AVAILABLE & COMPETATIVE. ORDERING WAS VERY SIMPLE EVEN FOR AN 85 YEAR OLD, THAT'S ME. DESPATCH AND DELIVERY FASTER THAN ANY OTHER SITE I HAVE USED FOR ON LINE ORDERING. PEDECTLY SATISFIED.... See more

Company details

  1. Pharmacy
  2. Online Pharmacy

Information provided by various external sources

Chemist Direct Australia : Online chemist - direct to you - Chemist Warehouse discount online chemist and pharmacy; a convenient & discreet way to shop for pharmaceuticals online

Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prices for there products seem to be on…

Prices for there products seem to be on par with the bigger chemist company's sometimes they work out to be a little cheaper and just like the bigger company there is plenty of variety on offer in terms of products/brands for sale. Ive been dealing with chemist direct for over 15 years the connivance factor and saving time make it a worthwhile company to deal with.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

No update after a week. Cancelled order.

Ordered several items. After 6 days, Order still marked as "processing". After a phone call I find out Chemist Direct waiting for one of my items to get back in stock before sending. No notification to me beforehand. Cancelled my order. Up your game Chemist Direct.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience ordering from…

I had a great experience ordering from Chemist Direct. Their website is easy to navigate and the prices are very competitive compared. The ordering process was smooth, and my order arrived quickly and well packaged.

Everything was exactly as described, and the whole experience felt reliable and hassle-free. I’d definitely order from them again and would happily recommend them to others.

20 February 2026
Unprompted review

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