The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience
Company replied
This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more
Company replied
I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more
Company replied
Company details
Written by the company
Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.
Contact info
Send money to 60+ countries
4.3
Excellent
743 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast transactions and good rate
Fast transactions and good rate. Need more improvement in rates
25 June 2026
Reply from Pesa
Hello Ndukuba,
We appreciate your feedback on our fast transactions.
Thank you for choosing Pesa.
Reply from Pesa
Hello Kelly,
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thank you for choosing Pesa.
Funding my wallet and completing the…
Funding my wallet and completing the exchange were quick and seamless all within 5minutes.
24 June 2026
Reply from Pesa
Hello Joseph,
We're so glad you had such a quick and seamless experience with us. We appreciate your kind words.
Thank you for choosing Pesa.
Reply from Pesa
Hello June,
We are so happy to hear you had such a positive experience with us. Your kind words mean a lot.
Thank you for choosing Pesa.
Mr Samuel Oseyamen submission
Reliability and transparency in dealing with your customers
25 June 2026
Reply from Pesa
Hello Samuel,
We appreciate your kind words about our reliability and transparency.
Thank you for choosing Pesa.
I dont wish to share my experience as I…
I dont wish to share my experience as I feel I was treated unfairly, but this is in the past and ive moved on
18 March 2026
Reply from Pesa
Hello Jill,
Thank you for taking the time to leave a review. We are truly sorry you felt treated unfairly and we respect your decision not to share the details.
Please know that every customer experience matters to us, and we are always working to do better. Should you ever wish to share more or give us another chance, we would welcome that opportunity.
Thank you for choosing Pesa.
I love and appreciate the services
I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and rates is still not restored. I have made a complaint more than 3times and nothing has been done. Work on training your staff members to fit Western standard.
23 June 2026
Reply from Pesa
Hello Yemi,
We appreciate your positive feedback on our transfer services and rates. We sincerely regret that your notifications are still not restored despite your complaints. This is currently being investigated and feedback will be provided as soon as possible.
Thank you for choosing Pesa.
Reply from Pesa
Hello Joseph,
We are happy you enjoyed our service. Thank you for your kind words.
Thank you for choosing Pesa.
Reply from Pesa
Hello Iyabode,
We're glad your transaction was swift. We appreciate your feedback.
Thank you for choosing Pesa.
Reply from Pesa
Hello Oluwakemi,
We appreciate your kind words. We're glad you enjoyed our service.
Thank you for choosing Pesa.
Great experience so far.
25 June 2026
Reply from Pesa
Hello Ikenna,
We're happy to hear that you had such a great experience with us so far.
Thank you for choosing Pesa.
Reply from Pesa
Hello Isidore,
We're happy to hear that you had such a great experience with us so far.
Thank you for choosing Pesa.
Reply from Pesa
Hello Onyemechi,
Thank you for the kind words. We are thrilled to hear the app is delivering exactly what we promised.
Thank you for choosing Pesa.
Reply from Pesa
Hello Esther,
We're so happy you had a great experience with our service.
Thank you for choosing Pesa.
Reply from Pesa
Hello Abike,
We appreciate your positive feedback! We are glad to hear you find it effective and easy to use.
Thank you for choosing Pesa.
Reply from Pesa
Hello Omotayo,
We appreciate your kind words. We are glad you found our service reliable.
Thank you for choosing Pesa.
It is seamlessly fast
It is seamlessly fast. Rates are excellent. I would recommend this to everyone.
24 November 2025
Unprompted review
Reply from Pesa
Hello Omobolanle,
We're so glad you found our service fast and our rates excellent. Thank you for recommending us.
Thank you for contacting Pesa.
Reply from Pesa
Hello Lawrence,
We appreciate your positive feedback. We are glad you had a good experience with us.
Thank you for choosing Pesa.
Experience as a customer of PESA
I have been a customer of PESA for over a year now. In all this time, I have not had a reason for a complaint. The service has been excellent and I have no reason to stop using them. I continue to wish them all the best and keep up the good work.
24 June 2026
Reply from Pesa
Hello Adewale,
We truly appreciate your kind words and continued loyalty over the past year. We are delighted to know you've had such a consistently excellent experience with us. Thank you for your positive feedback.
Thank you for choosing Pesa.
Reply from Pesa
Hello Benjamin,
We appreciate your feedback.
Thank you for choosing Pesa.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.