We have had the pleasure of working with Pennyfarthing Homes for a number of years, supplying signage across their developments. Everybody we deal with at Pennyfarthing is absolutely lovely—friendly,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐️⭐️⭐️⭐️⭐️ It’s been a pleasure supporting Pennyfarthing Homes on the Danes Park project in New Milton, Hampshire. The development is looking fantastic, and I’m delighted to have supported t... See more
Why isn’t there a zero stars option, or even negative stars…which would be wholly appropriate for this utterly morally bankrupt firm of charlatans. They’ll tell you anything you want hear to get your... See more
We are absolutely thrilled with our first home! We were lucky to be selected for one of the first five homes at Whitsbury Green, and the whole process has been smooth sailing from start to finish. Ric... See more
Company replied
Company details
Written by the company
Founded in 1977, we have over 40 years of house building experience behind us. We strive to build high quality homes across Hampshire, Dorset & Wiltshire whilst providing an outstanding level of customer care.
Contact info
Pennyfarthing House, Ossemsley, BH25 5TL, New Milton, United Kingdom
- 01425613958
- customercare@pennyfarthinghomes.co.uk
- www.pennyfarthinghomes.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality build and excellent customer service
Although I haven't purchased a property from Pennyfarthing Homes, I have viewed their properties at the Potters Wood development in Verwood on several occasions and was extremely impressed by the friendly and professional way I was dealt with by Jacki at that development. She had ready answers to all my questions and explained everything comprehensively. Having relatives who have purchased Pennyfarthing properties in the past, I am aware of the high quality of their builds and the help and support that is available following a purchase.

Reply from Pennyfarthing Homes
Whitsbury Green, Fordingbridge
We recently moved into our new home in Whitsbury Green, Fordingbridge. The whole process from beginning to end went so smoothly thanks to Richard who runs the sales office. Richard has been there to help from the moment we came to view the development and has always been quick in responding to any queries we have. Richard is a super asset to Pennyfarthing Homes.

Reply from Pennyfarthing Homes
Highly recommend Rich at Whitsbury Green
We have recently moved into our new home on Whitsbury Green - Rich had been amazing during the whole process, making sure all correspondence was sent and received in time. From the very first meeting all the way through to move in, Rich was professional, attentive, and genuinely committed to helping us find the perfect home. We are enjoying settling into our new home and would recommend Pennyfarthing to others looking to move to the area!

Reply from Pennyfarthing Homes
Whitsbury Green
We have recently bought a home in the Whitsbury Green development and been particularly grateful for Richard (sales) who has been genuinely friendly and helpful throughout the process. And Jason (site manager) and his team who have responded quickly to snags . They have made our experience really positive and we appreciate it!

Reply from Pennyfarthing Homes
Pennyfarthing homes - Whitsbury Green
The sales team at Whitsbury Green, Richard in particular, were superb through the whole process and have been even after we moved bought our house there.
The build quality of our house is superb and I would buy another Pennyfarthing house again if I ever move, which I probably won’t.
Ask for Richard if you want a five star service.

Reply from Pennyfarthing Homes
Fantastic from start to finish!!
My experience with Pennyfarthing has been fantastic from start to finish! I bought a property at their Whistbury Green site in Fordingbridge. The sales guy Richard was brilliant, super friendly, helpful and never felt pushy!
They were very accommadating throughout the whole house buying process and went the extra mile to help! After moving in the customer care team were great at sorting out snags quickly and proffessionally! The assistant site manager Lewis was great and always happy to answer questions!
The quality of the house is fantastic and I am very comfortable in my new home!
I would highly reccommend Pennyfarthing!

Reply from Pennyfarthing Homes
Excellent service!
We have had a great experience purchasing from Pennyfarthing Homes. Richard was fabulous from start to finish, answering any queries promptly and even taking time to reassure our young grandson that moving would be exciting and fun! Our new home is wonderful and we cannot thank Richard, and the rest of the team, enough. Highly recommend.

Reply from Pennyfarthing Homes
Thumbs up!
An excellent experience from our first sales meeting all the way through to completion and beyond. We were lucky enough to have Richard looking after our purchase. Richard has a natural talent for customer service and looking after people, which really put as at ease. Richard also has an in depth knowledge of each development and the industry as a whole, which meant he was always able to answer our questions when they arose. Since moving in, we have experienced a few (very minor) snags as you would expect in any new build property. However, customer care have responded quickly to get these fixed without any hassle or ‘pushback’. Overall, very pleased with our home and the experience at PennyFarthing.

Reply from Pennyfarthing Homes
Would highly recommend!
It was a very positive experience buying from Pennyfarthing homes. Moving in was a slick, professional process and we've been extremely impressed with the quality of the build.
The customer care (pre and post sale) has been top notch, with a special thanks to Jackie, Sheetal and John for being quick to respond to my queries and for being great to deal with from start to finish.
Overall I would highly recommend Pennyfarthing homes. I'd heard good things about them prior to our purchase and I can say that from my experience, that reputation is very much deserved.
Many thanks to all involved.

Reply from Pennyfarthing Homes
Great company to work alongside
Great company to work alongside, we look forwards to working on more developments.
High Quailty Homes
We have had great pleasure in working with Pennyfarthing Homes to produce their high quality homes which are an asset to the communities in which they are built.
Working with Pennyfarthing
We work with Pennyfarthing on projects and we are proud to be able to. We have done for many years and are fully subscribed to the ethos of providing good quality work, but most importantly the fact that the team behind Pennyfarthing genuinely care about the houses and that the houses are to become people’s homes. Not just buildings but places for local families to live and enjoy. This means a lot and something we appreciate and understand and are happy to be a small part of.
Stunning Bungalow Show Home!
Pennyfarthing Homes build beautiful homes in The New Forest and surrounding areas!
Having had a look at the Bungalow showhome in Alderholt it did not disappoint. Not only is it incredibly spacious, but has taller than expected ceiling heights and is on a generous sized plot too!
Quality product and great customer service.
Pennyfarthing build a quality product backed up by great customer service with a healthy does of personal touch.
A pleasure to work alongside such a professional and passionate team
I've had the pleasure of working with Pennyfarthing Homes as a contractor. The team is genuinely passionate about creating well-designed communities, and they bring that same care and attention to their marketing efforts. They’re open to fresh ideas, always striving for improvement, and truly value the partnerships they build.
It’s a privilege to support and work with a company that not only builds fantastic homes but also upholds such a strong sense of integrity and purpose in all aspects of their business.
Over 25 Years of service
I have dealt with Pennyfathing Homes for over 25 years and have always found them to be a pleasure to work with. Their sales after care is second to none and I would highly recommend them if you are considering buying a new home.
We work closely and in partnership with…
We work closely and in partnership with the team at Pennyfarthing to deliver these beautiful homes ensuring everything roof tile wise runs smoothly from start to finish and ensure the build stays on track.
Clay & Slate Roofing Products
I would once again give no stars if…
I would once again give no stars if possible.
It has been ten years now since my apartment was built, and I am still having countless problems which Pennyfarthing have not resolved. It is so frustrating when emails are completely ignored and shows a complete disrespect for their customers. I would avoid purchasing anything built by them.
AVOID!!!!!!!!
Terrible
Terrible, terrible company. Unwilling to address concerns of residents and only interested in profit.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







