We had a survey completed by Pennington Choices and I just wanted to say how impressed we were with Shakher Dass. Not only was the report really thorough, but he also took the time to speak wit... See more
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Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.
Head Office, Brookfield House, Grimsditch Lane, Norcott Brook, WA4 4EA, Cheshire, United Kingdom
No recent history of asking for reviews
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Replied to 80% of negative reviews
Typically replies within 1 week
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The webinar was very informative and ran smoothly. The content was engaging, relevant, and up to date, which made the session highly valuable

Reply from Pennington Choices
first time on a webinar, everyone was freindly and welcoming. experts were well presented and spoke in a language that is easily understood and no technical wording that couldn't be followed. well presented and information very useful for future use.

Reply from Pennington Choices
Very good training support and network for topical issues and knowledge in consultancy work

Reply from Pennington Choices
Excellent session - very informative. Penningtons have provided several sessions in 2025 all of which have been fantastic ! Highly recommended

Reply from Pennington Choices
great open discussion between the penningtins team. save enough time to addrerss questions . good up to date topics . great way of staying on top of issues and common theams . timed right. a must to have in your diary .

Reply from Pennington Choices
Really useful webinars to provide sector changes in a digestible and informative format. I regularly share the Pennington Choices webinars with colleagues and refer to them at leadership meetings for strategic support! Keep up the great work, Thanks.

Reply from Pennington Choices
Booking Pennington choices was easy, the course content was set at the perfect level for those in attendance. Everyone came away well informed and it was very useful to receive the content at the end of the course for recapping. The course was also well delivered.

Reply from Pennington Choices
Was able to ask questions relevant to what topics were being spoken about
Very interesting and informative on all areas very clear and concise information

Reply from Pennington Choices

Reply from Pennington Choices
I find the webinars provided by Pennington Choices to be exceptionally informative and highly professional. They make participation simple and accessible, even if you cannot attend the live session. Their communication is faultless—clear, timely, and always helpful. On occasions when I’ve had to miss a webinar at the last minute, they promptly send a recording link so you never miss out.
What really stands out is their passion for helping housing organisations deliver the best possible service. This commitment shines through in every representative. The practical insights shared have genuinely supported my role and improved processes.
I highly recommend Pennington Choices to anyone in the housing sector looking for quality training, expert guidance, and a team that truly cares about making a positive impact."

Reply from Pennington Choices
The speakers were knowledgeable and engaging. The conversation style really helped to deliver the message.

Reply from Pennington Choices
it was very useful and covered a wide range of subjects both looking back and for the future

Reply from Pennington Choices
everything explained well and kept me interested throughout.

Reply from Pennington Choices

Reply from Pennington Choices
Lee Woods delivered the HHSRS training and really got our team to engage in the subject. The session was well structured highlighting the very important Awaab's Law, other attributes of the training was informative and relevant to our roles. What was beneficial was using real life scenarios and how we would apply HHSRS. Overall the training provided great value and left us feeling more confident and better equipped in the roles we carry out.

Reply from Pennington Choices
training was very informative, completed in a way that everyone can understand and will be helpful for the calls i will receive in the customer resolution centre .

Reply from Pennington Choices
Absolutely Disgusting how many times they rescheduled or cancelled been messed around for over six weeks and keep doing this to me what a joke of a company Apple Watch child has been left without a bedroom for over six weeks. We still don’t know if it’s safe or not.

Reply from Pennington Choices
Very knowledgeable presenter and very interesting course. Would highly recommenced this course.

Reply from Pennington Choices
Speakers were knowledgeable and explained things clearly

Reply from Pennington Choices
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