We had a survey completed by Pennington Choices and I just wanted to say how impressed we were with Shakher Dass. Not only was the report really thorough, but he also took the time to speak wit... See more
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Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.
Head Office, Brookfield House, Grimsditch Lane, Norcott Brook, WA4 4EA, Cheshire, United Kingdom
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Replied to 80% of negative reviews
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A great informative insight again from Pennington. Thank you for sharing this general insight where we can all learn and ensure we are doing the best we can to do the right thing.

Reply from Pennington Choices
Pennington Choices recently delivered an Awaab’s Law awareness and compliance session, and it was extremely informative, well-structured, and highly relevant to current housing sector responsibilities.
The session was delivered in a clear and professional manner, breaking down the legal requirements of Awaab’s Law into practical, real-world expectations for landlords and housing providers. The presenters demonstrated strong subject knowledge and were able to explain complex regulatory obligations in a way that was easy to understand and directly applicable to day-to-day operational roles.
Particularly valuable was the focus on proactive damp and mould management, tenant safety, and organisational accountability. The session emphasised not only legal compliance but also the wider duty of care owed to residents, reinforcing the importance of timely investigations, effective communication, and robust record-keeping.
The training was engaging throughout, encouraging discussion and reflection on existing processes while offering practical guidance on how organisations can strengthen their approach ahead of the legislation coming fully into force.
Overall, this was a well-delivered and impactful session that provided both strategic insight and practical learning. I would highly recommend Pennington Choices for organisations seeking clear, professional guidance on Awaab’s Law compliance and best practice within the housing sector.

Reply from Pennington Choices
Despite the denial previously this company again chooses to disregard customers . This is the same company that said it wasn't them despite proof. And today they denied visiting my home despite cctv . All of which was recorded via s.a.r of contact. Any response unless a full and honest response will be added to the list of lies that accent homes already have . !

Reply from Pennington Choices
2026 Fire Safety Updates: Excellent session, clear, concise and applicable to real world.

Reply from Pennington Choices
As part of CPD and a prompt for going back over things, I find Pennington's really useful. The webinars are always interesting, not overly taxing and the time between slides and additional information of a good time.
Thankfully this prompt is for BS9792 which is another self review.
The reminder that the RPEEPs is only for specified buildings also came at a good time as limited resources.
Good company and good standard of webinars/events. Highly recommended

Reply from Pennington Choices
A thorough all round perspective on what RPEEPS is, why this is legislation, and the areas of relevance in terms of practical application. The only downside was that the slides were some time expiring before i could take down sufficient notes, but all else, the Q&A was very helpful! For ref. i had working knowledge of PEEPs previously, from working as a Commercial FM Manager.. So there was already some insight into this very relevant policy for evacuation.

Reply from Pennington Choices
This was a really informative webinar, which delivered the information in a way that was easy to digest and feed into working practice. The Q&A section led to some interesting discussion. I would recommend this to anyone wanting to stay up to date with regulatory changes.

Reply from Pennington Choices
I always find Pennington Choices to be very informative with a range of experts to cover all topics covering a good range of consultive services.

Reply from Pennington Choices
Very good informative and professionally delivered webinar, which contained thorough presentations on the forthcoming legislation to introduce RPEEPS on 6th April 2026. Much appreciated.

Reply from Pennington Choices
Clear professional presentation aligned to practical examples of how to implement the standard.

Reply from Pennington Choices
I am writing to make a formal complaint about an assessor Adeel Kayani who came to my door at 1pm, I was in my property when he knocked on the door I answered and he said he was here for a survey I said I'll check for a letter and I bought back a letter I had received earlier in the week about my electrical survey. I showed him the letter and said it was dated for survey next week at this he got very aggressive and angry and said 'that's not me I'm here for mould and windows' and began to raise his voice. I told him not to get aggressive and told him to leave and took his details.

Reply from Pennington Choices
My First time sitting in on a webinar with Pennington Choices and I found the subject matter very interesting and came away with some extra knowledge and questions about what I already knew from previous years of being in the building industry. Definitely would take the time to sit in for more webinars in the future.

Reply from Pennington Choices
Great coverage of the subject, although a lot to take in at one go.

Reply from Pennington Choices
i find the webinars to be informative , containing enough detail, without going too deep into the subject. and they are always easy to follow. I have shared the videos with colleagues to aid my teams learning.

Reply from Pennington Choices
Truly professional and going the extra mile to increase awareness and skills in housing compliance. A trusted go to for best practice.

Reply from Pennington Choices

Reply from Pennington Choices
relevant information. simply delivered and to the point.

Reply from Pennington Choices
very informative really good information, the delivery of the information was great

Reply from Pennington Choices
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