ParrotUncle Reviews 89

Reply from ParrotUncle

Updated Mar 2, 2026

Dear Barbara,

Thank you for sharing your experience, and please accept our sincerest apologies for the frustration you've encountered. We completely understand your disappointment—receiving your fan without the downrod made it unusable, and being unable to reach a real person for help only made matters worse. This is not the level of service we strive to provide.

Good news: We have already resolved your issue!

A replacement downrod has been shipped to you.

Tracking information has been sent to your email.l

Your replacement is on its way, so you can finally install and enjoy your f.an

Regarding the communication difficulties:

Your attempts to reach us occurred during the Chinese New Year holiday, when our offices were temporarily closed. We sincerely apologize for the delay in response and for the frustration caused by our automated systems. We have now returned to full operations and are actively ensuring all customers receive the support they deserve.

If you have any trouble with your tracking number or need further assistance, please don't hesitate to contact us directly. You can now reach a real person at:

📧 Support@parrotuncle.com
📞 888-275-3352

We truly appreciate your patience and hope you love your fan once it's fully installed. Thank you for allowing us to make this right.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Mar 2, 2026

Dear Jennifer,

Thank you so much for taking the time to share this absolutely wonderful 5-star review! We are absolutely thrilled to hear that your 60" windmill fan is awesome and that you're loving the light as well.

It means the world to us that you were so impressed with our customer support team. Knowing that we addressed your issues immediately—returning your voicemail within hours and responding to emails within 24 hours—is exactly the level of care we strive to provide every customer. Your kind words about being "so impressed and pleased" truly made our day.

Customers like you are the reason we do what we do. We are so grateful for your trust and your enthusiastic recommendation.

Thank you for choosing Parrot Uncle. We hope you continue to enjoy your beautiful fan for many years to come!

Warmest regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Eric,

Thank you so much for taking the time to share your 5-star review! We're absolutely thrilled to hear that you love your new ceiling fan and that it looks great in your space.

It's especially wonderful to know that the installation instructions were clear enough for a successful self-install. Our team works hard to create products that are not only beautiful but also user-friendly, and your feedback confirms we're on the right track.

We truly appreciate you choosing Parrot Uncle and hope you enjoy your fan for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Updated Mar 2, 2026

Dear Matthew,

Thank you for sharing your experience, and please accept our sincerest apologies for the frustration and unacceptable delay you've encountered. We completely understand your disappointment—receiving a fan that doesn't work and is missing the remote is incredibly frustrating, especially after paying for professional installation. Being unable to reach a real person for help only made matters worse, and we are truly sorry for that.

Regarding the communication delay:

Your attempts to reach us occurred during the Chinese New Year holiday, when our offices were temporarily closed, and staffing was limited. While this explains the gap in response, it does not excuse the fact that you were left waiting without communication when you needed help most. We have now returned to full operations and are actively ensuring all customers receive the support they deserve.

Good news: Your replacement remote has been shipped!

✅ A replacement remote has been processed and shipped to you

✅ Tracking information has been sent to your email at mkimbrough2004@yahoo.com

✅ You can monitor its progress and expect delivery soon

We have fully resumed operations. For immediate assistance, please contact us directly:

📧 Support@parrotuncle.com
📞 888-275-3352 – Ask to speak with a customer service manager

We truly appreciate your patience and thank you forallowing usy to make this right. We hope to restore your confidence in Parrot Uncle.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Feb 10, 2026

Dear Jeff,

Thank you for letting us know about this. We're sincerely sorry to hear you haven't received your order yet and completely understand how frustrating that must be.

While our tracking shows the package as delivered, we know that this status can occasionally differ from what you see at your door. Sometimes, for security or convenience, carriers may place a package in a less obvious spot.

To help us resolve this as quickly as possible for you, we recommend a few quick checks:

Take a look around common delivery areas outside your home.

Please check with anyone else at your address or your neighbors.

Get in touch with us directly by replying to this message or contacting our team at Support@parrotuncle.com with your order number.

We appreciate your patience and look forward to helping you get this sorted.

Warm regards,
The Parrot Uncle Team

Reply from ParrotUncle

Feb 10, 2026

Dear Michael,

Thank you so much for taking the time to share this fantastic 5-star review! We are delighted to hear that our customer service team was able to respond quickly and provide you with all the information you needed.

Knowing that our team was able to assist you promptly and effectively is the best feedback we could receive. We strive to make every interaction helpful and efficient.

We truly appreciate you taking the time to acknowledge their efforts and for choosing Parrot Uncle. We look forward to serving you again whenever you need us!

Warm regards,
The Parrot Uncle Team

P.S. We're always here to help! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 10, 2026

Dear Robert,

Thank you for taking the time to share your honest feedback about your customer service experience. We sincerely apologize for the slow response times and for any frustration caused by communication that felt unclear or unhelpful.

You are right to expect timely and thoughtful support. While we do use some automated systems to help manage initial inquiries and provide faster answers, it is never our intention for that to create a disconnected or inefficient experience. Your feedback highlights a clear gap in our process, and we are actively reviewing our response protocols and training to ensure that all customer concerns are addressed both promptly and personally.

To make sure your specific issue is fully resolved, please email us directly at Support@parrotuncle.com with “Attn: Management” in the subject line, or speak with a customer service representative when you call 888-275-3352. We will ensure your case receives dedicated attention.

We appreciate you bringing this to our attention, as it helps us identify where we need to improve. Thank you for your patience.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Feb 10, 2026

Dear Bobby,

Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that you were pleased with both our fast shipping and great pricing.

We strive to provide excellent value and a seamless experience for every customer, so your positive feedback is truly appreciated.

We hope you're enjoying your product and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 10, 2026

Dear Mike,

Thank you for taking the time to share your experience and for your 4-star review. We're glad to hear the fan is working overall, and we appreciate your note about the direction reverse function.

We understand that some of our models can require a specific sequence or timing to switch directions, and we apologize for any frustration this may have caused. Your feedback is helpful as we continually work to make our products as intuitive as possible.

If you ever have questions about operating your fan or need assistance in the future, please don't hesitate to reach out to us directly at Support@parrotuncle.com or 888-275-3352. We're always happy to help.

We hope you continue to enjoy your fan, and we thank you for choosing Parrot Uncle.

Best regards,
The Parrot Uncle Team

Reply from ParrotUncle

Feb 5, 2026

Dear Joyce,

Thank you so much for taking the time to share this fantastic 5-star review! We are truly honored that you chose to purchase your second Fandelier from us, and even more delighted to hear that both have exceeded your expectations.

Hearing from repeat customers like you is the highest compliment we could receive. It reaffirms our commitment to creating beautiful, high-quality products and providing service that our customers can trust.

We sincerely appreciate your loyalty and are thrilled that our Fandeliers continue to bring style and comfort to your home. We look forward to serving you again whenever you're ready for your next one!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 5, 2026

Dear Michael,

Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that the fan was easy to install and is working great for you.

Knowing that our products deliver both a smooth installation experience and reliable performance is exactly what our team strives for. Your positive feedback means a lot to us.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 5, 2026

Dear KTB,

Thank you so much for taking the time to share your fantastic 5-star review! We're thrilled to hear that your 100" fan is not only sleek and awesome-looking but is also working great in your garage and providing plenty of cool airflow.

We especially loved your fun note about it being able to dry your hair after a swim—it put a big smile on our team's faces! It's wonderful to know the fan is performing exactly as you hoped (and maybe even a bit more).

We truly appreciate you choosing Parrot Uncle to help keep your garage comfortable. We hope it serves you well for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 3, 2026

Dear Jp,

Thank you so much for taking the time to share your 5-star review! We are delighted to hear that you find the product well made and easy to install.

At Parrot Uncle, we strive to combine quality craftsmanship with user-friendly design, and your feedback truly validates our efforts. Knowing that our customers are satisfied is the greatest reward for our team.

We truly appreciate you choosing our products and look forward to serving you again in the future.

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 3, 2026

Dear Angela,

We are very sorry to learn that you have not yet received your purchased items, and we understand the frustration and inconvenience this has caused.

To ensure we can quickly check your order status and resolve the issue, please send your order information (such as order number, product name, shipping address, etc.) via email to Support@parrotuncle.com or call our customer service team at 888-275-3352. We will follow up immediately.

Thank you for your feedback, and we look forward to resolving this matter for you as soon as possible.

Warm regards,
The Parrot Uncle Team

Reply from ParrotUncle

Feb 3, 2026

Dear Tim,

Thank you so much for taking the time to share your 5-star review! We're delighted to hear that you experienced fast delivery and found the installation to be easy.

Our goal is to make every step of your experience seamless and satisfying, so your feedback truly means a lot to our team.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Jan 30, 2026

We sincerely apologize for the inconvenience caused by the delay in receiving your order. After checking the tracking information, we found that the package was delayed due to severe snowstorms affecting transit. According to the latest update, it is now scheduled to arrive tomorrow.

We truly regret the frustration this has caused and appreciate your patience. If you have any further concerns, please feel free to reach out to us directly—we’re here to help.

Thank you for your understanding.

Reply from ParrotUncle

Feb 3, 2026

Dear Lorin,

Thank you for taking the time to share your experience and for your 4-star review. We sincerely appreciate your feedback, and we’re glad our team was able to step in and provide a solution that worked for you.

We apologize for any lack of clarity regarding the initial shipping timeline. We are actively working to improve our ordering and communication processes to ensure customers are fully informed about product availability and expected delivery dates upfront.

It’s great to hear that you received your replacement product quickly and that our team was able to assist you promptly. We always strive to respond flexibly and helpfully when unexpected delays occur.

We truly value your understanding and your willingness to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us at Support@parrotuncle.com or 888-275-3352.

Thanks again for choosing Parrot Uncle. We look forward to serving you again!

Best regards,
The Parrot Uncle Team

Reply from ParrotUncle

Feb 3, 2026

Dear Kiki,

Thank you so much for taking the time to share your 5-star review and for your kind words about our customer service team! We are delighted to hear that the response and assistance you received were helpful and met your expectations.

Our team strives to provide timely, caring, and effective support to every customer, and feedback like yours truly encourages us to keep doing our best.

We truly appreciate you choosing Parrot Uncle and look forward to serving you again whenever you need us!

Warm regards,
The Parrot Uncle Team

P.S. We’re always here if you need anything! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 3, 2026

Dear Michelle,

Thank you so much for your incredible 5-star review and for calling us the "Best fans ever" – we are truly honored! We're thrilled to hear that all six fans look great in your bedrooms and that you're delighted with both the product and the customer service you received.

Knowing that a customer like you, who purchased multiple fans for their home, is so satisfied means the world to our entire team. We strive to provide not only stylish and reliable products but also support that our customers can count on, and your feedback is the best encouragement we could ask for.

We truly appreciate your trust and support. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!

Warmest regards,
The Parrot Uncle Team

P.S. We're always here for you! Feel free to contact us anytime at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Feb 3, 2026

Dear John,

Thank you so much for taking the time to share such a detailed and positive 5-star review! We are thrilled to hear about your journey—from seeing our Facebook ad and researching our fans, to placing your order, receiving timely shipping updates, and finally enjoying the easy, plug-and-play installation of your farm style fan.

It’s especially rewarding to know that every step of the process met your expectations and that you are so pleased with both the fan and your experience with our company. We strive to make the entire process—from discovery to installation—as seamless and transparent as possible, and your feedback truly confirms we’re on the right track.

We are honored that you chose Parrot Uncle for your living room and truly appreciate your trust. We look forward to the opportunity to serve you again whenever you need us.

Warm regards,
The Parrot Uncle Team

P.S. Should you ever need anything, we’re always here to help! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.