Paperturn.com | The Online Flipbook System Reviews 

255
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Their customer service team are really quick to respond and super helpful. So refreshing to be able to talk to a human! The software is simple to use and I like the way our brochures appear. Highly... See more

Company replied

Rated 5 out of 5 stars

I've been using Paperturn for a few years and have been very happy. Recently I had to contact the Customer Experience team to help with a small problem and they couldn't have been more helpful. No AI... See more

Company replied

Rated 5 out of 5 stars

The program is reasonably priced and easy to use. When I had questions they provided great customer service. Our conference goers loved the electronic program with links to websites, pages within th... See more

Company replied

Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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No recent history of asking for reviews

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4.9

All reviews

(255)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

One of the best customer service…

One of the best customer service experience I have ever recieved. What Debra did was truly amazing. Patient, knowledgeable and extremely helpful.

3 January 2024
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Namib Property Patrols Ltd,
thank you for sharing your experience and this outstanding review. We are always committed to delivering great customer support, and we're super happy that you felt that way. Thank you for this 5-star review!
Warmest regards,
The Paperturn.com Customer Experience Team

Rated 5 out of 5 stars

Beautiful way to showcase interactive documents

To begin with, the product itself is excellent - we put together a 500 page scientific abstract book each year and with the searchable and beautifully embedded format, everyone of our users loved it! But the best part is the customer and tech support. Holding my hand and being patient with newbies while helping along the way are attributes which make this software a winner. Highly recommended!

17 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hello Nico. Wow, your review made our day! We're thrilled to hear that you find our product excellent. The fact that your users love your flipbook is fantastic news. Thank you for choosing us and sharing your experience!
Warmest regards,
The Paperturn.com Customer Experience Team

Rated 5 out of 5 stars

Exellent app

Exellent app, easy to use, wonderful customer service. Made my business look great!

23 November 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Heidi, thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with our platform and the service provided. We are happy we could help your business.
Warmest regards,
The Paperturn.com Customer Experience Team

Rated 5 out of 5 stars

Debra went above and beyond to assist…

Debra went above and beyond to assist me with the upload of my document. Without her, I would not have been able to publish our Annual Report today. Thank you so much Debra!

21 November 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hello Liz, thank you so much for sharing your experience with our customer experience team. Your heartfelt words just made our day! We will make sure to pass on your appreciation to Debra. :)
Warmest regards,
The Paperturn.com Customer Experience Team

Rated 5 out of 5 stars

Best online flipbook publication…

Best online flipbook publication platform.

I have been using for a year now, the website and publications open very quickly and load faster. The online support team is quick and supportive and is able to address our queries in no time. I recommend paperturn any day.

5 November 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Ayush, thank you so much for taking the time and sharing your experience with our platform and service. We are thrilled to hear that you are happy with what we provide. :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Paper Turn provided a responsive and helpful service.

Paper Turn provided excellent service and follow-up advice. Dan was so responsive and helpful in providing clarity for my questions. It was a pleasure to work with Paper Turn and Dan.
Nancy
Wordscoaustralasia.com

14 September 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hello Nancy!
Thank you for your amazing review! Dan is blushing from your kind words and the rest of the team got a boost too! We love helping our customers :)

Warmest regards,
The Paperturn.com Customer Experience Team

Rated 5 out of 5 stars

Excellent service very quick to respond…

Excellent service very quick to respond to online chat, Bailey was great to help.

6 September 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Jill, thank you for the 5-star review! It really made our day and we are happy to help!
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Happy with the product

Happy with the product, and their customer service team! Thank you!

5 September 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Silvia! We are so pleased you are happy! Thank *you* from the whole team at Paperturn!

Rated 5 out of 5 stars

Great product

Great product. Easy to use and allows control about who sees your presentations, and lets you know.

When I moved on from my last company, I forgot to cancel - and got charged at autorenewal time for a year.

Customer Service were super swift, and refunded (less an admin fee) with no problem.

Customer service as good as product. I shall be back in due course.

23 August 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mark! Thank you for your kind words, they give us all the feels! We miss you and hope to see you again soon for your flipbook needs.
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Simple to set up, Easy to us, Professional look.

Simple, very easy to set up and creates a professional look. The days of free trial are great to find your feet with the basic set up and it's easy to upgrade for more in-depth options. A little costly, especially for someone like me in a less-economic well-off country. What is also great is you can terminate at any time before the monthly cost is renewed.

27 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Charlotte,
We are so happy to hear that you enjoyed trying out the features in our trial version! Thank you for the review, it really is encouraging. We are thrilled you found it easy to use with a professional look :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Awesome customer service!

They are working with me in every way to help me design a great book and product. Their customer service is amazing!

14 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Terry,
Thank you for your awesome review! We're delighted to read that our customer service has been amazing, and we're here to support you every step of the way! :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 4 out of 5 stars

I am so impressed …

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answered all my queries. Its a very impressive and effective platform so far - once my book is released I am keen to make another review as to the customer user experience.. but so far I cant fault anything and its truly been a great decision.

10 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cari,
Thank you for your positive review! We're thrilled to hear that you are happy with our platform and customer service :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Super service!

I have just opened an account with Paperturn, and the service has been fantastic. It was quick and simple to get the account set-up, and I had a great experience today with Bailey, where I was helped out with a URL query I had. Great work team Paperturn!

4 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Chris!
We're thrilled to read that you've had a fantastic experience with our service. We're glad that setting up your account was quick and simple. Thank you for your positive feedback :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Jennifer was not only very helpful but…

Jennifer was not only very helpful but figured out my issue, which was really perplexing for a while. She thought outside of the box and resolved it! Very grateful for Paperturn.com's attentive and knowledgeable customer service. Thanks, Jennifer! The BEST!

18 May 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Joey,
Thank you so much for your great review! We're happy to hear that we were able to solve your issue, and we will make sure to forward your kind words to Jennifer :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent support

Excellent support. Patient and intelligent
Thanks

28 April 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi John,
We're glad to hear that you are happy with our customer support! Thank you so much for your review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

As a business owner

As a business owner, elevating my brand for 2023 was at the top of my to do list. *Enter Paperturn* who helped us completely revamp our sales process by providing a beautiful Flipbook in place of a boring Canva slideshare. Not only is the flipbook appealing to the eye, it's also interactive and has helped us drive more traffic to our Facebook group. I've also booked more Sales calls which I strongly believe was from all of the hyperlink and button options. I highly recommend Paperturn to the business owner who wants to level up their marketing game. Their customer service has been A++ as well!

23 February 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Katelyn,
Thank you so much for your review! We're happy to hear that you are satisfied with our platform and our customer service. We're glad to have you on board :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Resolved my issue immediately

14 February 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Jenny,
We're glad to hear that our support team could help you solve your issue quickly :) Thank you for your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing. Brittney is such an incredible person. Plus I love the fact that this powerful tool is been helping me in my business.

30 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Javi,
Thank you so much for your positive review! We will make sure Brittney receives your kind words. Great to have you on board :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

The perfect platform for our online booklet

This is the perfect platform for our online booklet. It is intuitive, fast and user friendly. The Pro Plan allows us to link with our website booking system, YouTube channel and other social media platforms. It is super easy to edit and publish.

26 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Indi,
We're happy to hear that you enjoy our platform! Thank you very much for your positive review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent - highly recommend

We opted for the Paperturn platform for many reasons - the interface is intuitive and user friendly, and the features really bring our publications to life. As a new user, I had a question regarding a specific functionality, and was pleasantly surprised at how quickly the tech support/customer service was available.

23 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Nick,
Thanks for your great review! We're so happy to hear that you enjoy our platform as well as our customer support :)
Warmly,
- The Paperturn.com Team

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