Paperturn.com | The Online Flipbook System Reviews 

255
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Their customer service team are really quick to respond and super helpful. So refreshing to be able to talk to a human! The software is simple to use and I like the way our brochures appear. Highly... See more

Company replied

Rated 5 out of 5 stars

I've been using Paperturn for a few years and have been very happy. Recently I had to contact the Customer Experience team to help with a small problem and they couldn't have been more helpful. No AI... See more

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Rated 5 out of 5 stars

The program is reasonably priced and easy to use. When I had questions they provided great customer service. Our conference goers loved the electronic program with links to websites, pages within th... See more

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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4.9

All reviews

(255)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

This is easily the best customer…

This is easily the best customer service experience I have ever had with an online service provider. There was an issue with the links in my publication, and not only was I shown how to fix the link on my own (for future reference), but Paperturn actually helped make the changes in my file to make it work perfectly. In this world of 'check our FAQ' and 'just upgrade to the next plan' this came as a totally delightful surprise. These are real people with a great product. Hooray for Paperturn! Sara S.

23 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Sara,
We are happy to hear that you enjoy our product and our service! Thank you so much for your kind words! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

High School Basketball Tournament Program

We host a high school basketball tournament every year after Christmas. This year we decided to make the program available online instead of printing. Paperturn was easy to get started and it made our our program look first class. Making updates during the tourney was so easy and I love getting the analytics at the end of the tournament.

27 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Leslie,
We're happy to hear that you enjoy our platform! Thank you very much for your great review and for choosing Paperturn! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Loved paperturn!

Loved paperturn! I used the service for 2 years and was very happy with how easy it was to create my virtual magazine! Customer service was awesome too! Only leaving because I decided to go with a static brochure!

10 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Courtney,
Thank you very much for your lovely review! We're glad that you enjoyed our platform! We'd be happy to welcome you again whenever you decide to give interactive publications another try :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Good value

Good value. Brochure set up for a client for the Christmas period.
Easy to cancel once no longer needed.
Would be great to be able to suspend my account whilst I have no live publications rather than having to cancel & set up again next time I need it,

9 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
Thank you for the positive review! We are glad that you are satisfied with our platform :) We are currently looking into introducing a "Suspend Account" feature, nonetheless, it's a great suggestion!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I have evaluated a lot (A LOT) of PDF…

I have evaluated a lot (A LOT) of PDF embeds before i stopped [very gladly] upon the discovery of PaperTurn. The fact that you embed (and works!), that you have a table of contents, that you can customize a series of attributes, and above all, yes, ABOVE ALL, a customer care who knows the platform well, is the top item which should make you choose this. There is one individual there (Debra) whose help is invaluable and for whose help I am now recognizing. Kudos for this tech support and good hand-holding for newcomers to the platform. Keep adding more features and I will remain there FOREVER!

3 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We are pleased to hear that you enjoy our platform and our service :) We'll make sure Debra receives your kind words. Thank you very much for your great review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Support is top notch

We have used Paperturn without hiccup for over 2 years as an essential part of our business. I contacted support after one (minor) PDF rendering issue, and had an immediate, knowledgeable and succinct resolution. They knew exactly the issue and advised how to correct it. Tech support can make or break SAS platforms, and this one has made it.

11 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
Thank you so much for your positive review! We are glad to hear that you are satisfied with our customer support. We're happy to have you on board! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great package and great support

Great package and great support, right down to the accounts department !

1 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mike,
We are happy to hear that you enjoy our product and support! Thank you very much for your review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Non-profit animal rescue magazine turned out beautiful

I created an online magazine for our animal rescue. The interface was very easy to use, and the end result was beautiful. I've had some difficulties trying to finalize payment (our bank's fault, not Paperturn's) and their customer service has been extremely helpful. Highly recommend!

1 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We are glad you found our platform easy to use and that we could help create something beautiful! We're very happy to hear that you enjoy our customer support :) Thanks for a great review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great way to elevate your marketing & branding materials!

My team at MP-Marketing Practice and I had the pleasure of working with Paperturn's platform for our latest branding project. We used Papertrun to enhance the brand catalog we've created for our client and we loved the end result that now has a real-life magazine feel! It also made it easier for our client to distribute to her own clients and gain more out of the brand catalog. We really loved the creating process as well - it was so easy to navigate and the best part is that you can fully customize your flipbook and create more than one project in the platform! Definitely recommend it to others who want to elevate their marketing and branding materials!

19 October 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mari,
We are happy to hear that you enjoy our product! Thank you for your kind words :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great customer service and technical support

Debra was very helpful and acted quickly in solving my billing issue. I highly recommend Paperturn.com not just for their product, but their superior customer service and technical support.

6 October 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Melanie,
We are very flattered to receive such positive feedback. Thank you very much.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I was looking into this program for…

I was looking into this program for business and contacted customer support for further information. They responded promptly and in detail which was very helpful so I could understand the best options and features available. Great experience and grateful for the help.

22 September 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Zoe,
Great to hear that we were able to assist you with your questions. Please don't hesitate to contact us if you need further information on our service!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Customer service review

I have not bought the program, but their customer support was very helpful. They answered all of my questions. This doesn't have all that I'm looking for right now. But I will be keeping an eye on them for when I need what they have in the future.

21 September 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Natalie,
Happy to hear that all your questions have been answered. Don't hesitate to ask any further questions in the future. We always love to help out!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Super fast reaction through chat on…

Super fast reaction through chat on saturday afternoon. Problem solved.

27 August 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Frank,
Great to hear that we could help you. As you correctly point out, our customer service is attentive even during the weekend. Thank you very much for your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Reporting from South Africa

Reporting from South Africa. I'm so happy that I signed up with Paperturn. Being a novice when it comes to creating anything online, I found your instructions easy to understand. Your monthly subscription fee is so affordable and your service is top class.

29 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Megan,
Highly appreciate your good feedback. Indeed, we put a lot of effort into creating a user interface that is intuitive and easy to handle. For all of our features, there are detailed instructions in our help guide or you can find the answers through our human chat support.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Hi quality rendering of our PDF online…

Hi quality rendering of our PDF online at a price that seems fair enough / market-rates.

25 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Alan,
We are very proud of having a product of high quality. Thank you a lot for your review.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great online assistance so far ....

Great online assistance. Sophia was very helpful in setting up my subscription and explaining the features.

12 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Thomas,
We are very happy to have you on board now. And thank you for praising our customer service. As always, we are there for you if you have further questions.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I love the customer service

I love the customer service! The lady was so helpful in what i needed to be done to get my magazine started and gave me all the answers i needed.

4 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cary,
It is our highest priority to provide a helpful and personal customer service. We are always very proud to hear that this is appreciated so much. Thanks a lot for letting us know through your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Very comprehensive chat session that…

Very comprehensive chat session that answered all of my questions about the service and the free trial... We are off to a great start!

29 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cary,
The free trial is thought to be a practical learning platform to get used to all the different functions we offer and resolve any insecurities. We are glad to hear that you enjoyed the experience so far and are very thankful for your feedback!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I am so glad I found Paperturn

I am so glad I found Paperturn. I am a solo producer and tried many many other platforms until I hit the jackpot with Paperturn. Fair price, amazing real people always available to help, super easy intuitive platform. The support is fast, direct and they don't write dissertations, don't use robot texts, and really look at your issue to solve it. They go beyond the scope of the platform (helping me program DNS...!) 10 stars!

17 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We would not be where we are now without amazing users like you. And we are still getting better with every day. Thank you very much for your lovely review and for choosing Paperturn.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

helpful

contacted paperturn with a couple of technical questions relating to my own domain, Spohia was very helpful and patience, thank you

15 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Nick,
Connecting a domain can sometimes be a bit tricky, especially for the first time. Providing guidance on those topics is exactly what our customer supporters are there for. Thank you very much for your positive feedback!
Warmly,
- The Paperturn.com Team

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