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Ozanda Reviews 

175
•
TrustScore 4 out of 5

4.1

Internet Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers had a great experience with this company. Many customers are very happy with their purchases, finding the products to be of great quality, durable, and exactly what they needed. People also appreciate the ease of use and smart design of the items, which often exceed expectations and make daily routines much simpler. The overall user experience, including communication and website navigation, is frequently highlighted as positive and straightforward. However, some customers experienced significant issues with delivery, including lost goods, incorrect items being sent, and prolonged shipping times. A few other people also felt that the product quality was poor or not as advertised, leading to unusable items or discrepancies in dimensions. There were also instances of poor communication regarding order status and stock availability, causing frustration and delays.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that many items are well-made, reliable, and... See more

Quality

Customers consistently note positive experiences with quality, with many praising products for being... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting fast and on-time... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as unfulfilled orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my address wrong when I put the order in, they fixed it fast after I contacted them.Service was good on regard to keeping me updated on the delivery. Communication thronghout the transaction was e... See more

Rated 5 out of 5 stars

I ordered and was impressed when they called the very next day to confirm delivery for the aftenoon. Super quick, reliable service the fence is really heavy duty exactly what we needed. Hignly recomme... See more

Rated 5 out of 5 stars

I buy many trailer parts from Ozanda, they have lots of things I need. Therefore, I can give they highest praise and recommendation. Very much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic experience with ozanda, product arrived on time. definitely will buy from again. And good comms with the company. many thanks.

Company details

  1. Internet Shop

Written by the company

At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.

Contact info

4.1

Great

TrustScore 4 out of 5

175 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(175)

83 reviews in the last 12 months

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