This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available fro... See more
Company replied
How does our government here in the USA let scammers get away with is sure beyond me they should be investigated, they even have it rigged so you can’t cancel. Would like to know where they are loc... See more
Company replied
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Knowledgeable person
12 April 2024
Reply from ownerly.com
Thank you for your review! We appreciate your feedback.
This site is a scam!
I tried to get a report on a house, the page say just pay $1 & you can see the report, I paid it, & then the page jump back & say just pay $1 & you can see the report, I paid another time & its keep jumping back, they charged me twice, I emailed them & no answer, they just keep sending automatic emails 'pay $1 & you can see your report...
10 April 2024
Unprompted review
Reply from ownerly.com
Hello Shloma,
We do apologize for any inconvenience that has been incurred at this time. We would be happy to assist you. Please contact us at support@ownerly.com so we can get additional information for your request.
Great customer service and the issue…
Great customer service and the issue was fixed in less than 5 minutes
28 March 2024
Reply from ownerly.com
Thank you for your review, Olyvia. We are happy to hear we were able to assist you with the issue.
Went to go cancel my trial subscription…
Went to go cancel my trial subscription and the site won't cooperate!!!!!
30 March 2024
Unprompted review
Reply from ownerly.com
Hello Jeff,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Started a free trail canceled it and…
Started a free trail canceled it and still got charged .
21 March 2024
Reply from ownerly.com
Hello Corey,
We do apologize for any confusion. Your account was cancelled and there was no request for a refund at the time of cancellation. Please be assured that we have issued a refund for the charge at this time. Please let us know if you require any additional assistance.
They said they offer quarterly billing, but…
I signed up with Ownerly for a subscription after haggling with them about not allowing me to use the 100 reports that I paid for in 2023. In explaining why they would not allow me to utilize what I already paid for, Rhema Zafra emailed me to say they offer both monthly and quarterly subscriptions. I subscribed, again, 2 wks ago and called to day to make sure I'm on quarterly billing. I was told by customer service that I COULD NOT BE BILLED QUARTERLY. I'm wondering who is lying and who is telling the truth? Why can't they offer good customer service and honor what they say? This is ridiculous! I'm waiting 24 to 48 hours for a supervisor to return my call.
26 March 2024
Unprompted review
Reply from ownerly.com
Hello Michele,
As previously discussed in our email exchange I do want to extend our sincerest apology. I will admit that you were misinformed about the quarterly plan, but we are able to reach out to our billing team to determine if they can create a custom plan for you. I do look forward to hearing from you and hope we can get this situation turned into a positive for you!
None of the data was anything I had not…
None of the data was anything I had not found elsewhere.
Easy to sign up. Difficult to find a way to cancel. No I do want a monthly subscription.
My trust in these folks is not very good. They should be more transparent about signing up and provide an easier route to cancelling.
I have a cancellation email. Let’s see if it works
10 March 2024
Unprompted review
Reply from ownerly.com
Hello John,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or Cancel your account directly from the app/website by clicking on More > Support > Cancel Account. If you require any additional assistance, please do not hesitate to reach out to us at support@ownerly.com
Reply from ownerly.com
Hi there Elizabeth,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
Quick
I needed one report and was able to pull it quickly. The report was thorough and accurate.
13 February 2024
Reply from ownerly.com
Hello There,
Thank you for you review! We appreciate your feedback!
total scam, can't cancel reoccurring charges
total scam. does not provide any information that is not already publicly available online. Quick and easy to sign up for membership, but extremely hard to cancel.
11 February 2024
Unprompted review
Reply from ownerly.com
Hi there,
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Great Experience
The customer service rep was pleasant and helpful. The information was as up to date as possible and exactly what I was looking and hoping to discover. thanks
5 February 2024
Reply from ownerly.com
Hi there Trena,
Thank you so much for taking the time out to leave your awesome 5-star review!
We are so glad you enjoyed our service!
Uknown Phantom resident could be added…
Uknown Phantom resident could be added in your property by this ownery.com.
2 February 2024
Unprompted review
Reply from ownerly.com
Hello Lee,
We would be happy to look into this for you. Please contact us at support@ownerly.com with additional details and we would be happy to assist.
Reviews Matter Bc It Helps Others Know What To Use & NT Use! (I Wld NT Lie If It Was Rouge)👌
Did An AWESOME 😎 JOB!!! 🫶🎗️❤️🩹
24 January 2024
Reply from ownerly.com
Thank you so much Kimberly! We appreciate your review!
Scammers
Scammers! They are scamming people with a faulty website. It has constant glitches
13 January 2024
Reply from ownerly.com
Hi there Katrina,
Thank you for reaching out.
We are saddened to hear this.
If you are still experiencing technical difficulties, please reach out to us directly at support@Ownerly.com
We are always more than happy to assist!
I tried replying to you
I tried replying to you. I have no account with you. Charges are fraudulent and I have reached out to my card department.
30 December 2023
Unprompted review
Reply from ownerly.com
Hello Pammy,
I was unable to locate any correspondence utilizing your full name. If you could please contact us at support@ownerly.com attn Heather, I would be happy to look into this for you.
Annoyed
Annoyed. Didn’t realize
My trial
Auto renewed until my card was charged. It’s a trick.
Update. Wasn’t expecting a refund and was pleasantly surprised.
21 December 2023
Reply from ownerly.com
Hi there Kathryn,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We were able to locate your account the account is now canceled details about the refund has been sent to the email address on file.
If you have any questions please feel free to contact us at support@Ownerly.com
Was looking for information on a home…
Was looking for information on a home owner that may have been taking an advantage of people and wanted to check who owned the house. I believe that information that I found was not updated or the owner is being fraudulent.
28 November 2023
Reply from ownerly.com
Hello there,
Thank you for your review!
You stole my money for two months…
You stole my money for two months straight. I can't even get a refund. This is a scam u have with venmo and u should be ashamed of yourself?
1 November 2023
Reply from ownerly.com
Hello Christopher,
We were able to locate your account and process a refund for you. At the time of signup we do advise that this is a subscription and will auto renew until elected to cancel.
I was looking for this info and found…
I was looking for this info and found it easily. Will be back.
7 November 2023
Reply from ownerly.com
Hello Megan,
We are happy to hear you were able to obtain the information you were looking for!
Reply from ownerly.com
Hello Timothy,
We are saddened to hear you were not satisfied with our service. Please contact us at support@ownerly.com and we would be happy to assist you.
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