ownerly.com Reviews 

263
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with unexpected charges and difficulty canceling subscriptions. They often found themselves charged significantly more than advertised trial prices, sometimes for months, even after attempting to cancel. Reviewers frequently mentioned that the information provided was either inaccurate, unavailable, or easily accessible for free elsewhere, leading many to feel their money was wasted. However, some customers also noted that the information provided was useful, accurate, and comprehensive.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected or... See more

Subscription

Users describe negative interactions with subscription, with many reporting unexpected charges after free... See more

Price

Customers consistently express dissatisfaction with pricing, citing a lack of transparency regarding charges... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Cancellation

Customers express significant frustration with the cancellation process, often reporting continued charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more

Company replied

Rated 1 out of 5 stars

Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available fro... See more

Company replied

Rated 1 out of 5 stars

How does our government here in the USA let scammers get away with is sure beyond me they should be investigated, they even have it rigged so you can’t cancel. Would like to know where they are loc... See more

Company replied

Rated 1 out of 5 stars

Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more

Company replied


Company details

Written by the company

Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.


Contact info

1.8

Poor

TrustScore 2 out of 5

263 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(263)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't waste your time

Site stated recorded property documents available, but when I searched 4 different properties "NO results" was all I received. Don't bother with this website

12 October 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Mo,

Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any more questions or concerns, please do not hesitate to contact us.

Rated 1 out of 5 stars

It's a scam.

6 October 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello There,
We are saddened to hear you had a negative experience. We would be happy to assist you with any questions you may have. Please feel free to contact us at support@ownerly.com

Rated 1 out of 5 stars

Worthless. I submitted the waddress of a house in…

I submitted the address a house in my neighborhood and they told me the review was ready but I had to sign up for a 7 day trial. I had a choice of a $1.00 basic review or a $5.00 for the super duper review that I could print.
I sprung for the $5.00 one and when I got in it said they had no information on the address. So they were lying to start with. I tried 2 more addresses and they could not find anything on them either. They did find a little information on the fourth address, but it was very incomplete.
I canceled my trial but they kept my $5.00.
Sometimes you get what you pay for and sometimes you don't. I didn't.

2 October 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Rated 1 out of 5 stars

I ran one property for my architect…

I ran one property for my architect husband then immediately cancelled the trial. I have since been charged 2 times. Reported fraud to bank so was issued a new debit card. Well this morning somehow charges from Ownerly have appeared on my NEW card. I DO NOT HAVE AN ACCOUNT with this company. Will be reporting to the BBB, consumer affairs and my back tomorrow as today is a Sunday.
I was widowed on august 30th 2024 and cannot afford nor have the time or energy to fight.

22 September 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Trish,
We are saddened to hear about the loss of your husband. Please contact us at support@ownerly.com and we would be happy to look into resolving this for you.

Rated 1 out of 5 stars

Incredibly slow

Incredibly slow! Unlike Zillow or Redfin, which work off free public information, Ownerly wants my email to spam me and $1 up to 25 reports! With this business model, I only see one future for this scam—oops, I mean company, sewage!

6 September 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there Marcelo,

Thanks for reaching out.
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

Our aim is to make the service as easy to use and affordable as we can.
There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

Payment is required to sign-up for Ownerly.
I hope that helps, but if you have additional questions, please don't hesitate to contact us by emailing support@Ownerly.com

Rated 1 out of 5 stars

Rip off

All appearances was that they had the info i was searching for, however after paying fee. Results were no info found. What a disgusting money grab.

28 August 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Bernie,

I'm sorry to hear you ran into any inaccurate information in your reports.

Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.

If you have any additional questions, please feel free to contact us.

Rated 5 out of 5 stars

I was looking for deed information for…

I was looking for deed information for a property I own in the US and the information that was presented from Ownerly's database was both comprehensive and accurate. It was very helpful for me as now I know there are some modifications needed as the deed was not properly recorded with the county. Thank you. Michael Z

29 July 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Michael,
We are happy to hear we were able to be of service. We do hope to see you as a customer in the future!

Rated 5 out of 5 stars

Informative information

I was able to get the information I needed easily. Saved me a lot of time by not needing to go to the County Clerks office.

8 August 2024
ownerly.com logo

Reply from ownerly.com

Hello Ed,
We are happy to hear we were able to get you the information you needed. Please let us know if we can be of assistance in the future!

Rated 1 out of 5 stars

Company is a joke

Company is a joke. We are purchasing a piece of land. There were no records found. Our current business property has only the records from when we bought it this year (and it is a million dollar property. Totally useless investment. Don't bother!

5 August 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there Rob,

Thank you for reaching out!

The information in our reports comes from aggregated public records and publicly available data.

We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If we do not have any results for a property, we do not currently have any data for the address you searched.

We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Rated 1 out of 5 stars

Make it easy access and make it simple…

Make it easy access and make it simple and not too confusing.

20 May 2024
ownerly.com logo

Reply from ownerly.com

Hello Claire, we would be happy to look into this for you. If you could please contact us at support@ownerly.com with additional details for the issue at hand.

Rated 1 out of 5 stars

Waste of time

Waste of time, any site that makes you "wait while showing a animation of the data being loaded" is putting on a show and full of nothing you can't get for free.

20 May 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for reaching out.

We are saddened to hear this.
If you require additional assistance, we are more than happy to help!

You can always reach us at support@Ownerly.com

Rated 1 out of 5 stars

One person makes a mistake and the rest…

One person makes a mistake and the rest of these "services" copy the mistakes without verifying if the information is correct. It negativity impacted my near perfect credit score. I am fed up with all of you. I never lived in Illinois and there are several people listed living in my house who never did.

7 May 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there Cheryl,

I'm sorry to hear you ran into any inaccurate information in your reports.

Ownerly's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.

We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any additional questions, please feel free to contact us.

Rated 1 out of 5 stars

The majority of the information is inaccurate

The majority of the information is outdated by years and the owner information is inaccurate. Do NOT use this site. Home values are off by tens of thousands of dollars.

6 May 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

I'm sorry to hear you ran into any inaccurate information in your reports.

Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.

If you have any additional questions, please feel free to contact us.

Rated 5 out of 5 stars

All information was spot on

All information on the property that I looked for is 💯 was great got alot more information than I expected. On top of that I made a mistake and purchased a plan that was way more than I wanted to pay. Customer Service contacted me immediately refunded all my money no questions asked was not expecting that at all. Would and have referred family members to site all have a great experience. Again Thanks for being so prompt.

Ken

2 May 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Ken,
Thank you for your feedback! We appreciate your review!

Rated 1 out of 5 stars

I did email to support with question

I did email to support with question. No answer after 5 days

25 April 2024
ownerly.com logo

Reply from ownerly.com

Hi Joann,
We apologize for any inconvenience received. May we know the email address used to reach us? We researched your request and sadly was not able to locate an email received. If you require any further assistance please email us at support@ownerly.com we also offer chat services as well feel free to use this helpful link : https://www.ownerly.com/chat/

Rated 1 out of 5 stars

wow just wow I looked up my property…

wow just wow I looked up my property and the info is so wrong I just couldnt believe it this is NOT a trustworthy site but all the sites I found had my information incorrect so do your research most of these sites couldnt care less about the truth they just want your money

25 April 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

I'm sorry to hear you ran into any inaccurate information in your reports.

Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Rated 2 out of 5 stars

Cancellation during trial period

I had canceled my account during the free trial based on the fact that the information on myself was inaccurate and multiple people that were listed are now dead therefore the information is suspect. They had aliases of Mexican men for me and I'm a white female. The problem is that they still charged my account putting my account in arrears.

22 April 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Julie, upon review, your account was charged on April 23, 2024 due to the trial ending. There was not a request to cancel until 04/25/2024. The cancellation was processed immediately on our end. At this time, we have issued you a refund in good faith. Please let us know if you have any additional questions. Please do not hesitate to contact us at support@ownerly.com

Rated 1 out of 5 stars

Tried to unsubscribe-could not even…

Tried to unsubscribe-could not even with the help of a representative.

15 April 2024
ownerly.com logo

Reply from ownerly.com

Hello Annalisa,
Your account was cancelled with the assistance of a representative on April 15th as requested. If you require any additional assistance at this time please feel free to contact us at support@ownerly.com and we would be happy to help!

Rated 1 out of 5 stars

POS website

POS website. Fakes downloading info and than wants to charge for info.

21 April 2024
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there Charles,

Thank you for reaching out.
We are saddened to hear this.

If you require additional assistance with your searches, we are more than happy to help.

Please email us at support@Ownerly.com

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