This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available fro... See more
Company replied
How does our government here in the USA let scammers get away with is sure beyond me they should be investigated, they even have it rigged so you can’t cancel. Would like to know where they are loc... See more
Company replied
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from ownerly.com
Hello Timothy,
We are saddened to hear you were not satisfied with our service. Please contact us at support@ownerly.com and we would be happy to assist you.
Great site if shopping is or owing…
Great site if shopping is or owing homes. Just kicking the tires
3 December 2023
Reply from ownerly.com
Hello Peter,
Thank you for your review!
Canceled but getting charged anyway...
We canceled this service over 2 months ago and we have gotten charged AGAIN. We did the free trial and then we got billed, and here we are now getting charged AGAIN. We have emailed you like 5 times and have been told "oh we canceled it" so if it was canceled WHY ARE WE GETTING CHARGED
20 December 2023
Unprompted review
Reply from ownerly.com
Hi there Jordan,
Thank you for reaching out.
We were not able to locate an account with the information provided.
Can you please email us directly at support@Ownerly.com so we can investigate this further?
Thank you!
Reply from ownerly.com
Hello Dewayne,
Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.
If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any more questions or concerns, please do not hesitate to contact us.
After speaking with local realtors
After speaking with local realtors, Ownerly’s numbers were not accurate.
12 December 2023
Reply from ownerly.com
Hi John,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
It is not an easy process to cancel…
It is not an easy process to cancel your membership. It would be better if it was at the click of a button.
9 November 2023
Reply from ownerly.com
Hello Ismael,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
I am trying to unsubscribe and am…
I am trying to unsubscribe and am unable to.I would not recommend this service.
Although they reply here that it is easy to unsubscribe, it is not. I just got billed another $35 today. It's nightmare.
31 October 2023
Reply from ownerly.com
Hello Janis,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
This company billed my apple account…
This company billed my apple account once for $1.00 then again for $35.00, What The F, Ive already filed a complaint of fraudulent charges with Apple.
14 December 2023
Reply from ownerly.com
Hello Johann,
At the time of signup we do outline that this is a subscription plan and will auto renew until elected to cancel. Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
You appeared on two of my charge cards…
You appeared on two of my charge cards I have claimed fraud
17 December 2023
Reply from ownerly.com
Hello Mark,
It appears that you have signed up with two of our brands. If this was a mistake we offer hassle free cancellation. You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Erroneous data - I saw my home that I have owned dor…
I saw my home that I have owned for over 20 years listed by different owners names. I called and asked to have it corrected and was told it could not be corrected. I asked where they got the owner information and was told it was public sources. The owner names given have never been owners of this property. They then asked if I was a member. It costs to become a member which would still not correct the erroneous data. Very disturbing.
2 December 2023
Unprompted review
Reply from ownerly.com
Hi Mary,
Ownerly is an easy-to-access collection of public record information sourced from official government records and other sources of publicly available information.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.
So while we cannot edit your publicly available information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Alternatively, if you would like to remove your listing from Ownerly's people search results, we provide an easy online opt-out process. Please use the link below to opt your name out of Ownerly's people search results:
www.Ownerly.com/optout
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
The website is misleading
The website is misleading. If you order a single report that isn't what you get. You end up with a monthly subscription. The product is okay but not worth the trouble of setting up an account and cancelling if all you want is one report.
Edited in response: your offer is misleading - I'm not the only one who has said that. If I only want one item why do I have to subscribe? Because you know that people forget their subscriptions. Because you don't get reports until about 24 hours later, there is a good opportunity that people will get stuck in a subscription.
24 November 2023
Unprompted review
Reply from ownerly.com
Hi there,
When signing up with Ownerly, you can choose the kind of subscription you want: monthly or quarterly. With a subscription, you have access to run multiple reports. Even if you only wish to run one report, simply sign up and run one report. If you are sure you don't wish to use your access to run numerous background reports and run other searches on names, phone numbers, email addresses, and properties, then simply contact us when you wish to cancel, and you won't be billed further. We pride ourselves on offering great customer service, and fast responses.
One of the reasons that we offer subscriptions is so that you can try out all of our different features, including different ways to search: name, phone, email, and property. In addition, the information in our reports comes from public records. People move, get married, change jobs, phone numbers, etc so public records are always changing. We are constantly updating and expanding our database to provide the most accurate information we possibly can. With a subscription, you have access to our Monitoring feature, which checks for any changes in your monitored reports every 30 days and notifies you as soon as any information has changed.
If you have any additional questions, please feel free to contact us.
Charging me illegally
I canceled within the trial window. They emailed saying it was a confirmed cancellation. They have been charging me since. I have now requested my refund 2x.
Planning to file with the CFBP next.
9 November 2023
Unprompted review
Reply from ownerly.com
Hello Micaiah,
We would be happy to look into this for you, but do require a bit of additional information as we were unable to locate an account with your name. Please contact us at support@ownerly.com.
About myself incorrect info for me
About myself, my house was incorrect or missing. So I found this to be unforgettable. But thanks anyways.
30 October 2023
Reply from ownerly.com
Hello there,
I'm sorry to hear you ran into any inaccurate information in your reports.
BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Lied to about half price offer and no reports
I used a paid 7-day trial, which was helpful and provided information I needed. After a couple of weeks of having cancelled trial membership, I received an offer for 50% off fir first month, which I took. But, I was charged full price AND no report exists for 2 addresses I entered. So, I was lead to believe I was going to pay half price but was charged full price for non-existing reports. I have more screenshots to confirm what I’m claiming but won’t allow more than 1.
7 November 2023
Unprompted review
Reply from ownerly.com
Hi there,
Thank you for reaching out.
We are unable to locate your account for further investigation.
Can we kindly ask you to email us so we may resolve this matter for you?
Please email us at support@Ownerly.com
I didn’t proceed with a purchase since…
I didn’t proceed with a purchase since this is the same business practice of making you wait 3 minutes while you waste your time for an ad for a 1$ week trial. This is like all the people search companies that pull you in with a 1$ trial in hope that you forget about it until it expires and then hit you with high fees. Who cares how accurate their number for the house is if they’re doing business like this. What a joke. Glad I didn’t waste my money on them.
5 November 2023
Unprompted review
Reply from ownerly.com
Hello Mark,
We are saddened to hear you were not satisfied with your experience. We do outline at the time of signup that we are a subscription plan and the account will auto renew monthly until elected to cancel. Please let us know if there is anything we can assist you with to enhance your experience.
Refund my money
I nevered opened an account with u u been charging my account for months. Refund my money
1 November 2023
Unprompted review
Reply from ownerly.com
Hello Candi, We would be happy to assist you! Please contact us at support@ownerly.com to obtain a bit of additional information to locate the account in question.
Reply from ownerly.com
Hello there,
Thank you for your review!
I’m being charged an outrageous price…
I’m being charged an outrageous price for something I don’t even use.
30 October 2023
Reply from ownerly.com
Hello Joshua,
I was able to locate your account and process a cancellation and refund for you. Please be on the lookout for an email with your refund details.
Thank you for your help.
15 September 2023
Reply from ownerly.com
Hello Debra,
Thank you for your 5-Star review! We are happy to help you!
I never ordered anything from you
I never ordered anything from you. I did NOT open any accounts with Ownerly, yet my checking account was missing over $70.00 in charges levied by your company.
My refund needs to be in my account . You have been reported and the R I Sec.of State is investigating. Better get gone very fast!
24 October 2023
Reply from ownerly.com
Hi Marjorie,
I was able to locate an account matching your full name and email address. The account was created on 07/19/2023 with our $1.00 7-day trial. Upon further review, it appears we did not receive a request to cancel prior to the end of the trial. In that event, your account was automatically renewed to the monthly subscription of $34.99.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We did receive your request to cancel and processed a refund on 10/26/2023.
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