Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting that items like branding irons and stamps are well-made, robust, and produce precise, crisp results. Many people are delighted with how accurately their designs and logos are reproduced, often exceeding expectations. The service is also frequently highlighted as brilliant, with efficient turnaround times and helpful advice contributing to a positive overall experience. However, some customers also noted significant issues with order processing and communication. Several people experienced considerable delays in receiving their products, with some reporting no response after placing an order and issues with products not being delivered after payment. This lack of communication and extended waiting times led to disappointment and uncertainty for a number of reviewers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, durability, and precise... See more

Quality

People report positive experiences with quality, highlighting that products like specialist branding blocks... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some experiencing significant... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Product and Care

Absolutely amazing quality and turn around time. I gave them a pencil sketch to work with and they NAILED it! I will be using their services in the future for other projects.

12 March 2024
Rated 5 out of 5 stars

Lovely product

Lovely product. Needed to contact them to ask some questions and nothing seemed too much trouble. Quick delivery and high quality product. A good business who values their customers. Highly recommend!

27 February 2024
Rated 5 out of 5 stars

Wonderful service & Product

When my initial stamp didn’t turn out the way I hoped, Mike was very quick to send me a replacement with a new design that I’m thrilled with. Fantastic customer service as well as being a wonderfully made product.

29 January 2024
Rated 5 out of 5 stars

A new company....

As a new company we wanted a branding iron that we could use on our wooden products. Outpost Workshop.co.uk delivered this within 10 days. We provided them with the artwork.
The seemed to be very friendly, and I would recommend them to anybody who needs a branding iron.
From Bentley Wood Craft.

25 January 2024
Rated 5 out of 5 stars

Exceptional craftsmanship

Michael is a pleasure to deal with. So helpful and he replies so quickly offering any sort of help.

The craftsmanship of the stamp is exceptional. I have purchased two stamps and I wouldn't go anywhere else. You will not be disappointed by Michael's work or customer service.

2 February 2024
Rated 5 out of 5 stars

Fantastic Service

Ordered my custom stamp from Outpost Workshop on a Sunday evening, had it in my hands on Wednesday, which I wasn’t expecting. Stamps leather perfectly eve with 1/2mm lines in my design. Highly recommended.

8 January 2024
Rated 5 out of 5 stars

Great stamp!

I didn't have to wait long to receive my custom leather stamp. Unlike my previous stamp, purchased elsewhere, this one is easy to line up straight so will get well used. Very pleased with the finished product and the service.

5 January 2024
Rated 5 out of 5 stars

First rate

Absoloutly first rate, the stamp is sharp clean and presses well, and the handle is just as robust.
I ordered on Christmas day and it came on the 6th of Jan which is truly fantastic for this time of year.
Highly recommended

6 January 2024
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