Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting that items like branding irons and stamps are well-made, robust, and produce precise, crisp results. Many people are delighted with how accurately their designs and logos are reproduced, often exceeding expectations. The service is also frequently highlighted as brilliant, with efficient turnaround times and helpful advice contributing to a positive overall experience. However, some customers also noted significant issues with order processing and communication. Several people experienced considerable delays in receiving their products, with some reporting no response after placing an order and issues with products not being delivered after payment. This lack of communication and extended waiting times led to disappointment and uncertainty for a number of reviewers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, durability, and precise... See more

Quality

People report positive experiences with quality, highlighting that products like specialist branding blocks... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some experiencing significant... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Christmas Miracle…

Had a project I needed to complete for the New Year and decided that I needed a branding iron. Placed my order at a pretty hectic time with lots of last minute changes to my logo for the branding. Realised I had uploaded an incorrect design and submitted a new one, which thankfully Mike saw in time and used. Got my order on 23rd December. Love it. High quality branding iron. Totally recommend, does the job!

21 December 2023
Rated 5 out of 5 stars

Fantastic Fine Craftsmanship.

Absolutely fantastic fine craftsmanship. I bought the hot stamp for my 13 yr old son's woodworking projects.

Outpost Workshop has a super fast delivery service which was greatly appreciated as we needed the stamp before Christmas. Brilliant service thanks.

19 December 2023
Rated 5 out of 5 stars

Amazing Quality

Thought about getting a branding iron for a while. Finally bought one and am very pleased with it. The logo is perfectly crisp. Very impressed with the quality.

22 December 2023
Rated 5 out of 5 stars

Part-time small business hopes

Ordered a branding iron Outpost Workshop, received an email from Mike stating that the logo was great but was probably too small to work - took Mike's advice and within a week I received a beautifully-crafted bit of kit that helps makes my products stand out a bit better!

10 December 2023
Rated 5 out of 5 stars

Does exactly what it says on the tin

Does exactly what it says on the tin. Uploaded my graphic with wording, only needed 2cm, and am delighted with the results. The branding iron is solid and only takes 30-40 seconds to get to branding temperature (with a torch flame). Great for all my turned items.

30 November 2023
Rated 5 out of 5 stars

I ordered it

I ordered it. It came. It remains to be seen if it works, though I doubt that I'll be disappointed.

9 November 2023

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