Ourtime.uk Reviews 

2,102
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, most reviewers were let down by their experience overall. Many customers found the platform a significant waste of money, frequently describing it as overpriced or not providing good value. People often reported high subscription costs and faced considerable difficulties cancelling or deleting their accounts, which often resulted in unexpected charges. Furthermore, reviewers frequently encountered issues with the website's functionality, including poor navigation, profiles not displaying correctly, and updates that made the site unusable. A significant number of people also felt the platform had issues with fake profiles and bots, leading to frustrating interactions and irrelevant 'matches'. Some customers also noted unhelpful customer support with limited communication options.

What people talk about most

Website

People report negative experiences with the website, with many describing it as unsatisfactory and poor... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues such as being charged after... See more

User experience

Users describe negative interactions with user experience, finding it dull, frustrating, and disappointing... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that the service is too expensive and... See more

Payment

Clients share negative opinions on payment, with many reviewers expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I forgot my password and try to change it by following their instructions. I received a message that a link was sent to my email to reset a new password. I never received any link. I searched my Spam... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.4

All reviews

(2,102)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

same as Match

same as Match , as some people have said already its a mirror image of match same people same format
total waste of time and money,

9 November 2025
Unprompted review
Rated 5 out of 5 stars

I never thought I’d use an online…

I never thought I’d use an online dating app before but it has been so good meeting with so many like minded individuals. Honestly the amount of lovely people on Ourtime is amazing. It’s been a pleasure chatting & connecting with them. Would definitely recommend this site for anyone looking for love & friendship

6 October 2025
Unprompted review
Rated 1 out of 5 stars

I have considerable experience of these…

I have considerable experience of these websites. My big concern is that before signing up and paying one has to confirm details and upload photos. Fine ! But...what happens if you do not pay. Simple ! You start getting messages from people that you cannot see and that cannot be read. A nice 'hook' to get you to part with cash. But look at this the other way round - you join and you pay and see all those lovely profiles of others and you start messaging. But....then you get ignored. Not lovely profiles after all. Or are they ? Maybe none of them have actually signed up and paid. Maybe they cannot see you or read your messages. Looks a bit like sharp practice to me. Or maybe a total scam ? Like auto re-billing. You have to OPT OUT of this - or they will keep taking your money 'ad infinitum'. It should be illegal but then if you are offshore and not subject to any law then you can simply take the cash and enjoy an amazing lifestyle on the funds stolen from unsuspecting suckers like you. Try joining the local amateur dramatics society - at least you have a modicum of a chance of meeting someone.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Beware

Beware ! If you add a photo and your details and do not open an account or pay you will still get messages from prospective matches. So if you pay and join how can you ever know if the person you message us actually signed up and even able to respond. This us very clever sharp practice and frankly us a disgrace

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Difficult to access site

I found it impossible to reach the site on my laptop and could only access periodically using the app on my phone. Impossible to cancel automatic subscription. Received 'likes' from the same people again and again (fault with Ourtime). Absolutely dire experience. I'm aware a lot of these sites have no way of contacting them but certainly wouldn't use this one again.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

I don’t trust this company

I don’t trust this company. Its website shows that it has earned 4.5 stars but Trustpilot kicks it back to 1 star. I had one woman using same photo move from Rochdale to Ramsbottom overnight. Another 2 women had exactly, l do mean exactly, dreams and interests, they even appeared in the same order. I believe that some of these women are genuine but as the company wants you to pay before you can message them or check out who has reviewed your profile. I just wish that I could contact some who is happy with my pic and profile. I don’t get enough opportunity to meet likeminded women. This company is just coining it without consideration for feelings and is actually falsifying profiles. I don’t blame the women, there are some lovely photos, but those photos are being misused for profit.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and money!

I joined mainly for the promised, numerous social occasions: in six months there have been none!
After repeated requests for no more of the emails, they continued to come.
New profiles were few and far between. I had numerous likes but they were mostly from unattractive or distant men.
In 6 months I had two dates. One from someone who looked far older than his photos and one nice date from a man who was merely a serial dater.
Many profiles were from con artists.
Most profiles were repetitive and from distant, unattractive or mismatched men.
Don't waste your money! I've cancelled now and following other reviews, I will contact my bank to make sure that I pay no more money!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

I joined and then decided to change my…

I joined and then decided to change my mind, I cancelled my account but have been charged £24.99 a month since. I’m paying this for a site I don’t access and don’t like. Unable to work out how to not pay this monthly subscription for a service I don’t use

8 May 2025
Unprompted review
Rated 1 out of 5 stars

The Worst Dating Site Ever!

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know how these dating sites are able to continue to exploit innocent people trying to seek a connection with someone. I am absolutely disgusted at this. You're better off staying single at this rate people.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

I soon decided that the site wasn't for…

I soon decided that the site wasn't for me, so I didn't sign up for an expensive subscription. However, I could NOT close my account or remove my photos and personal details. I've had to block their emails and now I relly wish that I had seen the these other Trust Pilot reviews before going onto that website.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Awfull!!

Awfull!!! Can't delete photo, can only delete account on a computer which i don't have access to. Wish I'd never gone on it in first place!!!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

First Toe in the Water

I have not been on a dating site before and am very impressed with Ourtime. The members I have seen are all pleasant looking and decent men who I have felt comfortable connecting with. It’s very early says but so far so good.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

You can never leave, they won't let you delete your account

I just want to delete my acount, but it is impossible. The help pages dont load ever. This site sucks a*se.
Guess Im now just an extra profile to make up numbers of alleged active members. I'm not...
Some really nasty pieces of work behind this site. You can never delete your profile, and if they have your bank details...look out

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Beware fake profiles

Please, for the love of god, don’t part with your money.
90% of these profiles are fake, 50+? No way, more like 30+.
And there is no customer number.

28 September 2025
Unprompted review
Rated 1 out of 5 stars

One star is still an exaggeration

One star is still an exaggeration. This is a scam site. I signed up and then I. could never ever access my profile again . A reset email was never sent.
AVOID this page!!!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Save your money.

I'm writing a review here in order to help others avoid this organisation. Ourtime appears to use the same database as match.com, but filtered to show only over-50s. Its advantage is that it has a very large database and that is the only good thing I can say about it. I subscribed to Ourtime some years back and it was fairly OK - I'm a reasonably attractive and intelligent individual and I would get a reply rate of perhaps one in three of those I contacted, resulting in an exchange of messages, a telephone chat and - if we both wanted it - a meeting. I've had a similar level of response on other dating websites I've tried, so I know I'm not being unrealistic. But on Ourtime in 2025? Not one response to almost twenty messages I sent, and not even (so far as I can tell) did one of them even look at my profile. I had two contact messages which came from others I followed up, and they were very suspicious - one definitely using AI to phrase responses, (To check this I asked AI to prepare a message to respond to what I had said, and it was remarkably similar!). I did have a number of contacts from others which I was not interested in pursuing (though I always replied as a matter of courtesy). So my conclusion is lots of fake and completely dormant profiles, quite a few bad actors, and - I suspect - completely bogus profiles set up to contact subscribers to try to keep them engaged. Complaints in response to satisfaction questions are met with standard computerised responses, Beyond that the functionality is poor and the filters ineffective.

5 August 2025
Unprompted review

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