Ourtime.uk Reviews 

2,103
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, most reviewers were let down by their experience overall. People frequently mention that the site is plagued by fake profiles and inactive accounts, making it nearly impossible to find genuine local connections. Customers explain that the platform is frustratingly difficult to navigate, suffering from broken updates, crashing pages, and profile features that fail to work properly. Some reviewers were not happy with the high subscription costs and unexpected charges, describing the service as an expensive waste of money. Consumers also complained that cancelling memberships or deleting profiles is made unnecessarily difficult, leading to concerns about recurring payments.

What people talk about most

Website

Users describe profound dissatisfaction with the website, frequently citing an overwhelming presence of fake... See more

Subscription

People report negative experiences with subscription, noting that cancelling the service is made... See more

User experience

Customers had negative experiences with user experience, describing it as an absolutely dull, frustrating,... See more

Price

Reviewers express strong dissatisfaction and financial frustration regarding the high cost of subscriptions... See more

Payment

Customers consistently note negative experiences with payment, highlighting unexpected charges and unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly simil... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(2,103)

222 reviews in the last 12 months

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Rated 1 out of 5 stars

Save your money.

I'm writing a review here in order to help others avoid this organisation. Ourtime appears to use the same database as match.com, but filtered to show only over-50s. Its advantage is that it has a very large database and that is the only good thing I can say about it. I subscribed to Ourtime some years back and it was fairly OK - I'm a reasonably attractive and intelligent individual and I would get a reply rate of perhaps one in three of those I contacted, resulting in an exchange of messages, a telephone chat and - if we both wanted it - a meeting. I've had a similar level of response on other dating websites I've tried, so I know I'm not being unrealistic. But on Ourtime in 2025? Not one response to almost twenty messages I sent, and not even (so far as I can tell) did one of them even look at my profile. I had two contact messages which came from others I followed up, and they were very suspicious - one definitely using AI to phrase responses, (To check this I asked AI to prepare a message to respond to what I had said, and it was remarkably similar!). I did have a number of contacts from others which I was not interested in pursuing (though I always replied as a matter of courtesy). So my conclusion is lots of fake and completely dormant profiles, quite a few bad actors, and - I suspect - completely bogus profiles set up to contact subscribers to try to keep them engaged. Complaints in response to satisfaction questions are met with standard computerised responses, Beyond that the functionality is poor and the filters ineffective.

5 August 2025
Unprompted review
Rated 2 out of 5 stars

Had high hopes with this experience…

Had high hopes with this experience because of the adverts on television.
But there are all the same faces, and not had that many positive connections via this dating website.
Over rated indeed, shame as I am dissapointed by the experience. Do not waste your money as you will get no where!
Shame!

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear be warned

Taken subscription without my permission
Please do not sign up with this company. I signed up for one month. Surprise surprise they deducted a second payment with out my permission. I contacted them no reply. I will be contacting the bank tomorrow report this as a fraudulent transaction.
Steer clear of this scam

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Complete and total waste of time.

Complete and total waste of time.
Do NOT waste your money on this site.
The terms and conditions and help pages do not load, most likely intentionally as they don't want anyone to cancel the expensive, pointless subscriptions. The same people visit profiles over and over, even after they've been blocked.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

I was on Match.com but got…

I was on Match.com but got disillusioned but thought i would give Ourtime a go couple of days ago. Why did i bother as there are exactly the same profiles and descriptions on there as on Match which seems very odd as they are supposed to be 2 separate companies. I contacted Our time but strangely got a reply back from Match which seems to reaffirm my thoughts.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - misleading and not transparent subscription

I signed up for one month only at a cost of £44.99. I believed it would finish at the end of the month - it didn’t and I was charged another £44.99 and this would have continued until I cancelled it. I complained that it was misleading and not transparent. I got fobbed off.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

I paid my money

I paid my money, had access for 2 hours now cannot get back into my account. I asked to reset my password and they never send a e mail.
Stay away from this scam company.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I recently signed back up to Ourtime…

I recently signed back up to Ourtime after a few months break. For some reason I was only seeing females and I am a heterosexual woman. I spent about an hour trying to change this, but was unable to do so. I am no tech whiz but this should have been a straight forward thing… right? Despite googling, YouTubing etc, I was totally bamboozled and eventually decided to delete my account. I just hope I’m not gonna be charged 🫩

24 September 2025
Unprompted review
Rated 3 out of 5 stars

As a woman using this site

As a woman using this site, I had a mixed experience...
My main problem was never been able to log on for days at a time - site saying not available.
I wrongly presumed this is because I hadn't signed up financially. I was offered a bonus month and paid but nothing improved. I did meet up with a couple of very pleasant men.
But there were a lot of time wasters on there, this is my one and only experience of online dating. I get the impression that that's quite normal.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Load of rubbish

Load of rubbish. Registered and logged in a few times. Was then on the verge of subscribing but thought it best to wait, and glad I did!
I can't even log in now, almost like somebody has deleted my account! haha
Their website functionality sucks anyway.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

The whole site is just a joke

The whole site is just a joke, all they care about is selling you things that they promise will help you but in fact they do nothing, hardly anyone has been online in the last month, I suspect the only ones who have been online are mostly staff trying to make relevant engagement to make it seem busy.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

This site asked me to comment,, Then shut me down..

This site asked me to comment on the site, so I did, nothing to negative, but said it was rather pricey to see the same faces year after year, and not enough new people to warrant the price of a month. And guess what guys, the next thing was me being blocked from my own profile, couldn't even log in as they shut me down. But they asked me to comment so they could better the site, and then they block you. How very very sad this site is. Stay well clear people, you have been warned.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

On it only 2 days and decided it wasn't…

On it only 2 days and decided it wasn't for me. So I tried to delete all my data. But to my surprise it wouldn't delete my first picture.
And found there were just a fare amount of old men just wanted flirts etc(definitely not for me )
Not real relationships. I'm still trying to get my picture off it . I'm now concerned some uses my last picture under false pretences. Be care full.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Ourtime and match.com are linked +…

Ourtime and match.com are linked + possibly with other sites. Information leaks out to scammers, fake profiles, Eastern Europe contacts from miles away, different to criteria’s set. It is incredibly expensive as far as dating sites go . AVOID OURTIME AND MATCH IF YOU CAN . YOU WILL NOT GET VALUE FOR MONEY

5 September 2025
Unprompted review
Rated 1 out of 5 stars

This site is just a scamming bag…

This site is just a scamming bag collection ting money from subscribers but having no responsibility for providing services paid for. My subscription was suspended in the middle of the paid term without any explanation. Customer service does not exist, no number, an email is fake, nobody response on customer complains. Despite that service is not provided money are not refundable and you details and photos remain on site. Breach of personal data and financial fraud ! AVOID!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Created a profile and deleted it within…

Created a profile and deleted it within 5 minutes. Then I began receiving notifications, indicating that my profile is STILL active! I emailed them days ago and STILL no response and still getting notifications so will probably have to make a data protection complaint some time soon. Don’t sign up unless you don’t want control of your own information without a fight to regain it!

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Really weird site,lots of scammers.

Really weird site,lots of scammers.
I question if a lot of the people on the site are genuine people.
I’ve only been on the site four days and already I’ve encountered two scammers and when I actually started talking to what seemed to be a genuine person her account was suspended???
Can’t get my money back and I have to pay until February next year.
It’s all about the money for MATCH

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately most of the responses and profiles are AI

I recommend staying away from Ourtime unless you like getting catfished, conned out of money and overcharged. OurTime is dinosaur in the age of sites like J4Lsingles.com
which is much cheaper and there is a lot more authenticity and flexibility there. Another big problem with OurTime is that when your authorize one transaction they charge you for two or three. When you try to dispute these charges there is no live person to talk to. Their customer service seems to consist only of bots and they are not helpful at all. Everything is done and organized in the optimal way to fleece you of your hard-earned money.

1 September 2025
Unprompted review

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