Ourtime.uk Reviews 

2,101
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, most reviewers were let down by their experience overall. Many customers found the platform a significant waste of money, frequently describing it as overpriced or not providing good value. People often reported high subscription costs and faced considerable difficulties cancelling or deleting their accounts, which often resulted in unexpected charges. Furthermore, reviewers frequently encountered issues with the website's functionality, including poor navigation, profiles not displaying correctly, and updates that made the site unusable. A significant number of people also felt the platform had issues with fake profiles and bots, leading to frustrating interactions and irrelevant 'matches'. Some customers also noted unhelpful customer support with limited communication options.

What people talk about most

Website

People report negative experiences with the website, with many describing it as unsatisfactory and poor... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues such as being charged after... See more

User experience

Users describe negative interactions with user experience, finding it dull, frustrating, and disappointing... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that the service is too expensive and... See more

Payment

Clients share negative opinions on payment, with many reviewers expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I forgot my password and try to change it by following their instructions. I received a message that a link was sent to my email to reset a new password. I never received any link. I searched my Spam... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.4

All reviews

(2,101)

219 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful wasnt great but since changes…

Awful wasnt great but since changes made to the site has made it unusable, lost contacts messages arrive from people i spoke to months ago , then just a blank screen cant even contact ourtime ,problems theyve got they should be shut down till they get it sorted properly, but still keep taking the money, so glad ive only got days left with them , dont sign up !!!!😡

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible new app

Minus stars/ points/ marks, if there was, terrible news app, alot of the time it doesn't show any matches nor profiles....
Doesn't show distance of possible dates, the print is tiny !!, And for us that's obviously alot older than those who's developed this new app, isn't comfortable constantly reading tiny print, obviously the site isn't 'policed' properly with all the fake, false etc profiles,
Definitely getting alot worse as time goes on !!!!!.
And bless'em, write a bad review, they block you out of site as they see fit !!!!!!!!!!!!!

28 January 2026
Unprompted review
Rated 1 out of 5 stars

The site revamp is rubbish

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly similar question. Worse used to be what would make you miss dinner which now asks for favourite stuff, answered with invariably something along the lines of I never would, would what! Do not bother, I will be leaveing soon.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

The apps have so many sex players+…

The apps have so many sex players+ scammers. So I have removed all my photos and my profile details. After that the apps not allow me to delete my account and not able to unsubscribe. I sent email to customer service to request refund+ delete my account+ unsubscribe. The customer service said I didn't register yet and said can't find my account and asked me to register. The apps is rubbish. And the customer service is not helping. I request refund+ delete my account+ unsubscribe. I do not recommend this apps.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid This Shambles of a Website

Would give it zero stars if I could. The recent "update" has made the app almost impossible to use. And if that wasn't bad enough, I was blocked from the site for no reason that I'm aware of. I didn't do anything wrong - I was browsing one evening and was just kicked out. Contacted their non-existent customer service email but was completely ignored. And I was a paying customer into the bargain (not any more though). Seriously -give this site a miss, there are others out there.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

After a required update to the app…

After a required update to the app recently, I do not seem to be getting any likes which was not the case before the update. I get no or delayed notifications of any messages I receive also. Poor, very poor.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Since the change to Meetic it's haywire

Since the change to Meetic it's haywire
- my height is given as 69cm (that should be inches!) and I can't change from metric
- location is now Bath and it doesn't accept postcodes
- my search criteria were change from 25 miles to 226
- there is no way to contact them
1/2/26
It gets worse. I send a message but cannot see it. There is no way to see messages sent as there was previously. If I don't contact a 'Like' within a week they disappear.
Meetic is out to stop us meeting. I'm cancelling - it's a rip-off

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Complete Disaster

The updated Ourtime site is an absolute disaster.😒🤔😕😢
Why these changes were made is a mystery.
Prior to the update, although things didn't work perfectly, it all made reasonable sense. NOW it is chaos, contact you are chatting to disappear from your screen for hours, having messaged a contact, you cannot determine what your previous messages were, you keep being encouraged by one tab to continue your conversation, without displaying what that conversation consisted of. Simple word headings have now been replaced by silly looking tabs, which of course everyone is expected to understand. This update was designed for one reason only, to sell you more quirky items that may enhance your chance of a date. It is most certainly NOT aimed at either enhancing the users experience, making the site easier to use, or stupidly not even increasing there chance of more customers. In fact it will most definitely have the opposite effect. James A

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Previous regular user won’t use again

I used the app regularly before the recent update and found it quite easy to use. After the latest update, which resulted in days of things being not available, it is dreadfully! The app is very slow. Parts of it still don’t load. You can’t look at a profile with multiple photos and if you move the profile even a tiny bit trying to see the extra photos, it marks it as a Like. Utter rubbish.
There’s no contact or feedback details and some of the pages that might contain contact details or reporting methods simply don’t load.
No wonder you see all the same old faces on lots of other apps! Won’t be subscribing anymore.

22 January 2026
Unprompted review
Rated 3 out of 5 stars

All I can say dont waste yr money on…

All I can say dont waste yr money on this site . Iv given it another go on this site for six months my subscription is due to run out i won't be renewing . There's lots of timewasters they dont turn up when they arranged a date . There's a lot of ghosting and people who couldn't bother messaging you back . There's lots of rude people who just block you for no reason as im genuine men. There's lot's old profiles what are not active anymore on the site .

27 December 2025
Unprompted review
Rated 2 out of 5 stars

very expensive compared to bumble

very expensive compared to bumble; bumble has free chats, if you match. Had 12 likes within a week and , no of those accounts exist now, so i assume they were fake. There are genuine people on there though. The site just crashed while I was using it as well. Its 7.49am on Jan 21st ;site down for 12 hrs & I paid for a subscription that's unprofessional .If someone was going to turn off auto renewal now they can't ; very cavalier with peoples access and money

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Chasing shadows!?

I joined this website with a realistic attitude. But my experience of it has made me not renew my subscription. I got very few replies to messages (which of course is to be expected sadly) but what was most frustrating was that I got likes then their profiles were ‘removed’ apparently by the moderators. It made you think how many of these profiles are scams. I once sent a message to someone and got a reply consisting of a email address who it transpired was from a completely different person in another country! 😳 They get good ratings from dating rating sites - can’t see why!

20 January 2026
Unprompted review
Rated 1 out of 5 stars

The experience seems to to promise a…

The experience seems to to promise a lot more that its able to deliver. Looking at other sites seeing the same people with a different location was it for me. They also make getting your money back very problematical, its a scam really avoid. I decide to run my term as I did not want to go through the hassle other people have mentioned my contract ends in March 26 and I will be glad to get rid of it! Very little interaction between so called likes you might as well pee in the wind. I truly doubt if there is really anyone there to answer most times.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Dating Scam

It’s a scam Ourtime gives an impression that you have received multiple likes to lure you to subscribe and then you make a payment so that you can see who likes you, which gives you access to respond to a non reply boggy like
Total scam

8 January 2026
Unprompted review

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