One Call Insurance  Reviews 

AA4 Paige was really helpful.

After purchasing a new vehicle, I was very frustrated after 40 minutes of trying to transfer my insurance to cover me using your portal.
In the end I had to get temporary insurance from another provider so I could get home.
I then tried several times at home using the portal with no success.
Eventually after 30 minutes I managed to talk to an agent who sorted the transfer out immediately without any issues.
Please sort your portal out it is not working correctly…

Outstanding service. Collecting my new car a day early, I asked if they could bring forward my cover. Agent understood my request, arranged the change and confirmed the outcome in a few mins. Brilliant response at very short notice. Highly recommend 😎

I was very impressed with CL4, who explained everything politely and ensured I received a first class service, thank you!

Cancellation of renewal not clear as it's done on a monthly basiss. Dropped cost by 15% after potentially losing my custom, so you're being over charged all the way.

Very helpful once I got through. The AI initial contact was rubbish, it didn't recognise what I was saying and then just kept cutting me off.
The gentleman I spoke to was extremely helpful and I could fully understand him - not like some call centre operatives where you cannot understand one word they are saying.
Thank you.

Everything was explained clearly in as much detail as I wanted and no rush at all.
It’s great to have a UK call Centre.
Makes things much easier

em4 was very efficient, she dealt with my enquiry in a friendly and professional manner with a positive outcome.

I called One Call Insurance today regarding my home contents insurance. I spoke with CE6 and told her I will be changing my address very soon! She was very helpful and polite. After asking me some details about my new property I was given a new quote within minutes and I'm glad to say i was very happy with it. Many thanks! Steve Bailey.

Made changes to my policy using live chat. Very quick and efficient. Paid online and even saved 35 quid!
Thank you Elisha.

Called to review my quote, and see if it could be improved. It was the member of the team handling the call was efficient, helpful, and went through all issues

The customer service line answered quickly,although none of the options given fitted the info that I was looking for and there was no "For anything else, press #" option. The member of staff was clearly spoken and very knowledgeable. She answered several of my requests for clarification, very succinctly. She was a delight and said that she needed to seek some info and would phone me back in one hour. She did so. Happy customer with a new home insurance policy.

Helped to keep my insurance in the same place 5SM

Spoke to a lovely lady CB5 she sorted my policy which I thought had been updated but it had not was very very helpful.

MB3- Matthew sorted out my car insurance for me - at a reasonable price - and took the hassle out of the whole business. Job done!

AR2. The service and customer support by this team is amazing. Nothing is too much trouble, so helpful and kind to pensioners who struggle with computers and on-line. Thank you all and I will always recommend One c
Call to family and friends.

I spoke to one call customer services today and they were brilliant - so helpful and I wasn't on hold for long at all - Keira (KG9) was absolutely brilliant. I would highly recommend them.

TJ2 took the time to make sure I really wanted to cancel the breakdown cover and also offered other services I did not know about, hopefully I get TJ2 next time I talk to a agent.

Loads of hidden costs. Insurance for my car £250 for year. I cancelled it after a month because I no longer needed it. Refund was £105. What a rip off.

My enquiry was dealt with quickly and effectively. Thank you LN1!