Olive Garden Reviews 

1,050
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor food quality, noting that meals often arrived completely cold, dry, or lacking proper flavor. Consumers also struggled with frustratingly slow service, excessively long wait times, and inattentive staff members during their restaurant visits. Many people mentioned receiving incorrect orders or finding unexpected items mixed into their dishes. Though some customers faced issues, some reviewers were happy with the exceptional service provided by welcoming and polite team members. Visitors also praised specific meals, mentioning that certain hot soups, fresh appetizers, and classic pasta options were tasty and well prepared.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, noting that while some dishes like the salad and... See more

Staff

Clients share ambiguous opinions on staff, with many patrons praising exceptionally attentive and friendly... See more

Service

Users describe ambiguous interactions with service, as experiences vary widely from one visit to another.... See more

Quality

People report ambiguous experiences with quality, as reviewers frequently express deep dissatisfaction with... See more

Order

Customers consistently note ambiguous experiences with order processes, frequently mentioning long wait times... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more

Rated 2 out of 5 stars

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our en... See more

Rated 2 out of 5 stars

Our waitress was outstanding. What we used to order as a full meal. Chicken fettuccine. The chicken and broccoli are now extra. When the food arrived, it looked like the pasta had been sitting under a... See more

Rated 2 out of 5 stars

Ordered 2 meals to go in lobby. Several people came in with kids in which kids acted like they were at a playground instead of a restaurant. No discipline at all...What in the world has happened.....r... See more


Company details

  1. Food Products Supplier
  2. also in
  3. Restaurant

Information provided by various external sources

Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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2.5

All reviews

(1,050)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Management Poor customer service

6/11/2026
Graduation for our Granddaughter and she wanted Olive Garden. Our party originally was 10 but we had to add 4 more people. Our wait was originally 25 minutes which turned into 1 hour. I went in i was talking to 2 young ladies went the Manager intervene and was very rude and she was saying it was our fault. In customer service you never say it your fault. As we are taken in to our table our waiter was kind. Seat us they had salad on the table, later bread sticks later waiter came for our drink order. We eat salad bread stick then later sauce for bread. Later our orders. Please keep in mine we been there since 7pm 8:50pm all orders came except 1 order. Waiter said just a few mins. As we were waiting the last order came at 9:22pm. Before that waiter brings me a 25.00 gift card. I have managed before a party that big no matter what the manager should have came out to talk with us. Not oncedid she apologize for the inconvenience. Poor management, quality was poor, the only good service was the young man who was our waiter and was exceptional. To handle our table and do the best for us. Please give your manager some euqitte training, customer service traing as well. There is a thing we call team oriented!!!!

Thank you
Joanne

11 June 2026
Unprompted review
Rated 1 out of 5 stars

This is regarding the Olive garden at…

This is regarding the Olive garden at 1380 highway 65 in Fayetteville Georgia. Since when is it okay to take a woman's tip and fire her from her job when she has an autistic son and then call the police on her because she cried? What kind of people run a restaurant like this? I think that they owe her a public apology and her job and her money back they had no right to steal that from her and until then nobody's we're going to boycott them. We're going to give them bad publicity because they did her wrong and we don't appreciate that

1 June 2026
Unprompted review
Rated 2 out of 5 stars

Sticky Table

Sunday Jun 7, 2026, I went to Olive Garden arriving shortly after opening. The table I was seated at looked like everything was in order. The book I brought with me stuck to the table. And the feel of the table to my touch was just off is the best way I can describe it. I was served promptly and the meal was what I expected. Thinking the cover of my book was the problem, on the way out I tried putting it down and sliding it on a couple of other tables. Slid quite well. I now call this the book slide test. As I left, I decided to tell the manager. 3 employees were standing and chatting at the front counter. I told them I'd like to talk to the manager. Short blond girl snickered and said she'd get him right away. She did not pick up the phone to call. She did not seek him out. Instead, she turned to the other two and continued talking to them. Seeing her response, I left without opportunity to express my disappointment to management.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

This business is trash

This business is trash, and whoever runs that Fayetteville location is disgusting. Firing Brook Skyes the literal day after a customer left her a life-changing $700 tip on a $32 bill is pathetic, greedy power trip.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Olive Garden

Olive Garden, y’all are actually disgusting. A hardworking server gets a $700 tip and you snatch it from her? Telling her to write zero on the receipt then firing her the next day when she gets upset? She’s a single mom trying to provide for her autistic kid and you still took her money because it’s never enough for you greedy fk.
Corporate theft at its worst. That girl deserved every penny. Shame on you

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Sunday Lunch in Pensacola, FL

Went for Sunday lunch. Ordered entree and soup. Entrees were cold. Soup tasted "funny" and my daughter's second bowl had no gnocchi in it -only 1 small piece of chicken. The waitress was embarrassed and harried but did the best she could. Will not be returning. The quality of the food has gone down and it seems the prices have gone up.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Happy Mother’s Day

Happy Mother’s Day! I asked for extra sauce on the side and they left the noodles bare and gave me enough sauce on the side for about ten noodles. So much for me not cooking today guess I’ll go see if I have some Ragu

10 May 2026
Unprompted review
Rated 3 out of 5 stars

Service was great

Service was great, place was clean. Servers very polite and considerate. My complaint is the food, soup was bland with little flavor. So was my friends soup very bland. Bread sticks were cold and no butter on them like there used to be. Very disappointed.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

My wife and I had a great dining experience. Adriana, our waitress, was very attentive to our needs. We asked for a few modifications be done to our dinner selections and our waitress took care of them with no problems. Would visit that location again in the future:
4805 Capital Blvd.
Raleigh, NC 27616

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Grilled Chicken is Plumped Up with Water and Salt

Ordered the $20.49 grilled chicken alfredo and was extremely disappointed because the pasta had about one tablespoon of alfredo sauce whie the grilled chicken was plumped up with what tasted like salt and water. The grilled chicken had a texture like jello within it.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered fettuccine Alfredo

I ordered fettuccine Alfredo. And received a very small portion. We go to Olive Garden several times a month one of my favorite restaurants. I complained this isn’t the portion I normal get. The manger refused to do anything about it. I didn’t want it free just charge me for what I received. I have pics to prove

19 April 2026
Unprompted review
Rated 5 out of 5 stars

OLIVE GARDEN EXCELLENT CELIAC MANAGEMENT

My husband and I went to Olive Garden in Lakewood yesterday, I have Celiac disease so need accomodations for a gluten free meal. VERY IMPORTANT. I ordered their Gluten sensitive meal on the menu and stated I needed that because of a medical need. Right away, the lovely server, Alex, assured me, I had no worries. And, my meal was followed by, in fact, even prepared, by Fabby, the manager. THANK YOU SO VERY MUCH!!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great food

Great food - went there for my Daughter's birthday and the food was really great! Hadn't been to Olive garden for many years but this made me remember how good their soup was and the Ravioli...

5 April 2026
Unprompted review

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