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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the service, citing issues with waitstaff attentiveness, long waits for food, and incorrect orders. Customers also frequently reported problems with the quality of the food, mentioning dishes being cold, undercooked, or not as advertised, and some experienced adverse reactions. There were also concerns about the product itself, with some finding the portions small or the taste unappealing, and issues with online ordering and gift card usage were also noted. However, some customers also mentioned positive experiences with the staff, highlighting friendly and attentive servers who made their dining enjoyable. A few other people also felt that the food, particularly certain new dishes or soups, was delicious and plentiful, leading to a satisfying dining experience.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the deliciousness and freshness... See more

Staff

Customers consistently note ambiguous experiences with staff. While some reviewers praise staff members like... See more

Quality

People report ambiguous experiences with quality. While some customers praise delicious and fresh food,... See more

Service

Clients share ambiguous opinions on service. Many customers report positive experiences, praising attentive... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report issues with incorrect orders, such as... See more

Based on these reviews

Rated 3 out of 5 stars

I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more

Rated 2 out of 5 stars

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our en... See more

Rated 2 out of 5 stars

I just returned to Kentucky after living 5 years in a small town in Missouri. Friends from India who I hadn’t seen since I moved and their last visit from India called to meet up. They recalled their... See more

Rated 2 out of 5 stars

My husband and I and my daughter and her husband and my granddaughter went to the restaurant located at 3363 SW College RD in Ocala, FL. My husband and I ordered the endless soup,salad and breadsticks... See more


Company details

  1. Food Products Supplier
  2. Restaurant

Information provided by various external sources

Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

993 reviews

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Rated 5 out of 5 stars

Great Service!

My wife and I had a great dining experience. Adriana, our waitress, was very attentive to our needs. We asked for a few modifications be done to our dinner selections and our waitress took care of them with no problems. Would visit that location again in the future:
4805 Capital Blvd.
Raleigh, NC 27616

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Grilled Chicken is Plumped Up with Water and Salt

Ordered the $20.49 grilled chicken alfredo and was extremely disappointed because the pasta had about one tablespoon of alfredo sauce whie the grilled chicken was plumped up with what tasted like salt and water. The grilled chicken had a texture like jello within it.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered fettuccine Alfredo

I ordered fettuccine Alfredo. And received a very small portion. We go to Olive Garden several times a month one of my favorite restaurants. I complained this isn’t the portion I normal get. The manger refused to do anything about it. I didn’t want it free just charge me for what I received. I have pics to prove

19 April 2026
Unprompted review
Rated 5 out of 5 stars

OLIVE GARDEN EXCELLENT CELIAC MANAGEMENT

My husband and I went to Olive Garden in Lakewood yesterday, I have Celiac disease so need accomodations for a gluten free meal. VERY IMPORTANT. I ordered their Gluten sensitive meal on the menu and stated I needed that because of a medical need. Right away, the lovely server, Alex, assured me, I had no worries. And, my meal was followed by, in fact, even prepared, by Fabby, the manager. THANK YOU SO VERY MUCH!!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great food

Great food - went there for my Daughter's birthday and the food was really great! Hadn't been to Olive garden for many years but this made me remember how good their soup was and the Ravioli...

5 April 2026
Unprompted review
Rated 5 out of 5 stars

The Portabello Ravioli dinner

The Portabello Ravioli dinner was just excellent. It was recently taken off the menu. IT NEEDS TO BE BACK ON THE MENU. It was great. Iwould eat it every day if I could.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible waiter

Food was very disappointing, and the service was disrespectful, defiant, even offensive. The waiter was obviously ignorant of his tasks but very knowledgeable in disrespecting his customers. Out of a party of ten, at least one is never going back to that place: me.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Thought I'd take my daughter out to…

Thought I'd take my daughter out to what I had remembered as an affordable, excellent tasting eatery. Our service was fine. I ordered the bottomless soup, salad and breadsticks. When we got the salad I ate a plate of salad and so did my daughter. When I went for a second plate I noticed a rather long hair in the main bowl. It wasn't one of ours both being shorter haired. I removed the hair and requested a second bowl but we'd mostly lost our appetite by that time. And when the check came it was for way more than I would consider reasonable. We took our food to go. The next day I went to eat the leftover salad and lo and behold another hair. I don't think I'll be going to another Olive Garden. At the very least it won't be the Salinas, Ca location.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Pork in Olive Garden Sauce

Discovered tonight that Olive Garden uses pork in their meat sauce. Menu does not tell you. Some people are allergic to pork and some people do not eat it because of their religion. Enjoy.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Terribly bad experience

We went to Olive Garden - Victor yesterday March 28, 2026. Decided to order a simple menu of soup and salad. While we were ordering, the waitress was extremely RUDE and NASTY. She was literally yelling at us for everything. We never had this kind of treatment from a restaurant server anytime! Her impatient, impertinent attitude and total lack of courtesy was seen by our neighbor tables who were equally surprised. There was no doubt she lacked the basic human decency. Moreover, the entire restaurant was smelling like rotten onions. There was definitely something terribly wrong with the entire environment. The behavior of this waitress was totally unacceptable, unprofessional, and unexpected. I could have given a rating of zero, if there was the option. Just one person who is so crucial in making your restaurant experience pleasant, completely destroyed it by her dirty attitude. Imagine what she and her team would do in the kitchen behind our backs. I would advise to stay away from this place. You never know how the staff, especially the waiters will react when it comes to actually serving the food. 

26 March 2026
Unprompted review
Rated 1 out of 5 stars

THEIR TO GO PROMISE MEANS NOTHING.!!!!

Been going there many years and quality has been going down past couple of years. Recently we ordered To Go as have many times. They have a system that you order online, pay online including tip. When you arrive you respond to their text and tell them the parking space number, and we did that. They bring your order to your car. This time they called me and said the weather was bad, and it was not, and I had to come in and get my order. What? The weather was too bad for them but not for the customer to do their job? That sucks. They were rude inside and I had to search for someone to help me. TOTALLY unacceptable. I WANT MY TIP BACK. Their Promise means nothing. NEVER GOING BACK THERE!!!!

12 March 2026
Unprompted review
Rated 1 out of 5 stars

RAW peirod

So, basically I'm sending this message because you NEED to get this fixed. I went to olive garden with me and my hot and tall husband. We ordered the coffee and it was BURNING. Then we order the pasta and it was RAW. Just like me and him in the bed 😊. We told them it was RAW and they didn't cook it, Period. Then I told my husband that we need to leave. Now I'm writing this message. Get it fixed now the restaurant was at Parkway Gardens, 64th & King Dr.

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Alysha C Mouth

The hostess was outstanding, very polite.
The food at Casa Grande, Az was baked to perfection. Arrived in a fair amount of time. Alysha our server was okay, until she wasn’t. I had a gift card from AAA ready to go. Hit Redeem a code is given. It could have been a wifi glitch but no matter what. The redeem didn’t work when she touched it and screen disappeared. I tried to pull up the redeem again, nothing worked. That’s when Alysha mouth became very disrespectful. The table next to ours even shook their heads in disbelief. The manager Kim was very nice. She said, “I have no discounts to offer!” I didn’t want one. I have used AAA gift cards at Yard House, Cheddar’s and another Olive Garden in Tucson. Never a problem. We paid for our meal, no problem but oh Alysha C. Mouth❣️

22 March 2026
Unprompted review
Rated 1 out of 5 stars

I rarely leave reviews

I rarely leave reviews, but our experience at Olive Garden tonight was absolutely unacceptable. After being seated, we waited 20 minutes without a single server coming to our table. No greeting, no drinks—nothing. We were completely ignored.

My daughter finally had to stop a server herself just to ask why no one had come to our table. Instead of an apology, we were met with nothing but excuses. There was no sense of urgency and no accountability.

When a server eventually came over, she immediately started using the kiosk to take our order—something we could have easily done ourselves. There was no real customer service, no personal interaction, just tapping on a screen. It felt lazy and dismissive.

To make matters worse, our salad was brought out last instead of at the beginning of the meal. By that point, the experience was already ruined.

When my daughter spoke to the manager (I truly wish I had gotten her name), she could not have cared less. There was no genuine concern, no meaningful apology, and no attempt to fix the situation.

This was by far the worst customer service I have ever experienced at any restaurant. Completely disappointing from start to finish.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from the host and…

Amazing service from the host and multiple waitresses! I had the pleasure of meeting several waitresses and the host during my experience on Valentine’s Day evening. The workers that I met are just endearing. My husband and I had a great time! We always have a great experience.

13 February 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

I had the lunch lasagna with a salad and raspberry lemonade. The lasagna was terrible, dry, too much ricotta cheese, not enough pasta and it had one big piece of sausage plopped on top in sauce. The salad, bread sticks and lemonade were good. I was disappointed but I was very hungry so I did not complain. The server was very nice so I did pay in cash and left a 25 pct tip. I won't be going back no time soon.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Rohnert Park To Go Order Experience

Yesterday I stopped at the Rohnert Patk restaurant to place an order Spaghetti & Meatballs. The wait staff taking my order never welcomed me. No eye contact I asked all the questions information could have been offered. In summary I was an inconvenience. The spaghetti was good. I’m tossing the meatballs. Sometimes food leaves a bad taste. I will never frequent that restaurant in the future.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

​Olive Garden and Darden supporting sex Offenders

​August – December 2025 – Intentional Suppression: Allegations and witness statements indicate that management (specifically Brenda Hernandez) actively discouraged the minor from disclosing these events to family or law enforcement, citing "workplace drama" and potential job loss as deterrents.

​January 4, 2026 – Public Records Verification: Advocates for The Culture Effect Inc. verified via the public registry that Forbus is a Registered Sex Offender. This information was readily available, yet management allegedly failed to implement necessary safeguards or restrictive supervision.

​January 9, 2026 – Field Observation: During a site visit, our advocates observed Mr. Forbus in close proximity to minor employees, indicating a continued lack of protective measures by Olive Garden management.

Management Admission: During an inquiry by our advocates, manager Eryn Armstrong stated: "I hire sex offenders... who do you think half of the employees are?"

This statement demonstrates an institutional disregard for the safety of the minor workforce.

​Retaliatory Termination: Following the minor’s attempts to address her safety concerns, her employment was terminated.

The Culture Effect Inc. classifies this as a retaliatory action against a minor for seeking protection from a known offender.

​III. STATUTORY VIOLATIONS & LEGAL AUTHORITY
​The Culture Effect Inc. provides formal notice that the documented conduct appears to be in breach of the following Oklahoma laws:

​Mandatory Reporting (10A O.S. § 1-2-101): The duty to report child abuse is immediate and nondelegable. Willful failure to report is a criminal offense.

​Child Endangerment (21 O.S. § 852.1): Permitting a known offender access to a minor after reports of misconduct constitutes "knowingly permitting the physical or sexual abuse of a child."

From: The Culture Effect INC La’Ron Marshall

4 January 2026
Unprompted review
Rated 2 out of 5 stars

Ordered the lasagna family style

Ordered the lasagna family style. Food quantity was enough but the lasagna was the worst I have ever tasted. Lasagna was very dry and tasted burnt. Not a good taste to have

18 January 2026
Unprompted review

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