The furniture is beautiful, solid wood expertly made. Delivered with care to the room of my choice and was so easy to arrange delivery and they were so good and communicating too. Would full recommend... See more
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Service in store was good Delivery was a lot faster than we were initially advised Delivery was well communicated Delivery drivers were prompt and very good Furniture is perfect
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I buy large quantities of oak furniture for my rented properties. I have tried to buying furniture from the high street brands, that advertise on TV, and all have let me down in the past with very la... See more
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great product range we always find something different each visit very helpful staff
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Company details
Written by the company
Tucked away in the heart of the West Country, Old Creamery Furniture is a fantastic family-run business that has been helping folks across Somerset, Devon, and Dorset furnish their homes for years. With welcoming showrooms in the county towns of Yeovil and Taunton, alongside their comprehensive online shop at www.oldcreameryfurniture.com, they pride themselves on delivering good old-fashioned customer service paired with top-quality pieces. It’s the sort of reliable local retailer where you can pop in, have a gander at the room displays, and take your time choosing without any high-pressure sales nonsense. Whether you’re after a comfy new settee for the lounge or a complete overhaul of your dining room, they’ve got you sorted. Their living room ranges are brilliant, featuring plush fabric sofas, leather recliners, and sturdy oak coffee tables. They champion some of the finest British and European heritage brands available—including Parker Knoll, ercol, G Plan, Duresta, and Himolla—so you know you’re investing in furniture that's properly built to last. When it's time to spruce up the bedroom, they offer a cracking selection of painted wardrobes, solid oak chests of drawers, and brilliant pocket-sprung mattresses from Hypnos to ensure a decent night’s sleep. They even supply gorgeous, handcrafted solid wood kitchens, alongside extending dining sets that are just the ticket for a family Sunday roast. What really sets Old Creamery apart is their fuss-free approach to getting your items home. If you're in a hurry, you can nip down to their main warehouse on the Lynx Trading Estate in Yeovil for same-day collection. Alternatively, for locals in the tri-county area, their delivery lads offer a premium "Full Install" service. They’ll bring the furniture right into your room of choice, get it all set up, and leave you ready to put your feet up with a well-earned cuppa.
Contact info
Watercombe Park, Lynx Trading Estate, BA20 2HL, Yeovil, United Kingdom
- 01935 410500
- sales@oldcreameryfurniture.com
- www.oldcreameryfurniture.com
4.9
Excellent
124 reviews
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The best after sales service you could wish for
This Company and its staff have been an absolute pleasure to experience. Their after sales service is without doubt second to none.
They have an amazing stock level on display and we visited again today after they re-opened the store post the virus lock-down. For those even remotely at risk of contracting this awful virus I have to say that The Creamery could not have done more to make us feel safe. They have adopted an appointment system to control numbers and that makes you feel even more of a special customer - if that was possible. We will be buying more furniture from The Creamery! Well done in difficult times for us all. What a pleasant experience.
2 June 2020
Unprompted review
Were able to help with my wifes enquiry…
Were able to help with my wifes enquiry and very quick
12 May 2020
Unprompted review
Needed a replacement wardrobe knob
Needed a replacement wardrobe knob, quick response, within in an hour my dilemma was sorted. Extra knobs being sent out!
A great help
5 May 2020
Unprompted review
Old creamery are brilliant.
We have used the Old Creamery on numerous occasions, even after moving out of Somerset, because of the excellent quality of their oak furniture. In my opinion, Comparing to Oak Furnitureland they excel in both service and quality. They were even cheaper after including delivery cost out of their area.
17 February 2020
Unprompted review
Reply from Old Creamery Furniture
Thank you for the lovely review and comments, we hope to see you again in the future.
Very good cusomer service
Very good cusomer service, delivered when they said they would. Good well laid out showroom. Recommended.
5 March 2018
Unprompted review
Reply from Old Creamery Furniture
Thanks, for the lovely review and comment.
The service was good
The service was good, I am dissapointed with the quality of the Welsh dresser though!
19 January 2018
Unprompted review
Reply from Old Creamery Furniture
Dear Mr Shepherd, we are disappointed to hear this.
Could you contact our customer service manager on 01935 425694 to discuss further, we have tried to contact you but not been able to get hold of you.
Many thanks.
Sleigh Bed
Bed is great, delivered and assembled without stress or fuss. Very happy
18 January 2018
Unprompted review
Reply from Old Creamery Furniture
Matt, thank you for the great comments.
The best of the best,
Always full of wonderful objects,every space has an interest.i have bought almost all my furniture from the old creamery,and will be buying more,id also like to say how friendly and helpful all the staff are,
17 January 2018
Unprompted review
Reply from Old Creamery Furniture
Gary, thank you for the great message. We work hard to create inspirations spaces in the store, which evolve over time with new trends. We look forward to seeing you again in the future.
Really good service and good products
17 January 2018
Unprompted review
Reply from Old Creamery Furniture
Thanks for taking the time to review us and thank you for the nice comments.
Good helpful friendly service.
17 January 2018
Unprompted review
Reply from Old Creamery Furniture
Thank you for the lovely comment.
FAST PROMPT SERVICE
FAST PROMPT SERVICE , GOOD QUALITY, LIMITED RANGE
17 January 2018
Unprompted review
Reply from Old Creamery Furniture
Gustav, thank you for your comments.
Good company and excellent product.
Good company. Communicated well and very pleased with the way the purchase and delivery were handled. Effective team involved in delivery. Dealt with The Creamery 10 years ago and they have improved immensely. They deserve to grow and do very well.
Love what we've bought despite only seeing it on line.
16 January 2018
Unprompted review
Reply from Old Creamery Furniture
Mary, thank you for the great comments.
Great customer service and beautiful …
Great customer service and beautiful furniture
16 January 2018
Unprompted review
Reply from Old Creamery Furniture
Mrs Smith, thank you for the lovely comments. :-)
Rude sale staff
Walked in to Yeovil branch to buy a bed was ignored at first cause The way I was dressed then when asked to buy bed was spoken too very rude by sales men wouldn’t recommend
6 January 2018
Unprompted review
Reply from Old Creamery Furniture
I am very sorry to hear your comment. This certainly is not the level of service which we expect from our salesmen.
We do try to work on the philosophy of "Don't judge a book by its cover", and obviously in this case we have let you down.
I hope you would give us another chance in the future.
Was going to purchase my living room …
Was going to purchase my living room furniture from a well known company , but saw the old creamery in taunton and thought why not have a look. So pleased we did, no pressure from sales chap, took our order when we were ready, he answered all our questions, booked delivery. It came this morning and fantastic quality , looks amazing. Delivery guys were helpful . So pleased in fact we have ordered a couple more bits already. Thoroughly recommend , and won't hesitate to use again.
20 October 2017
Unprompted review
Reply from Old Creamery Furniture
Mandy, thank you for taking the time to post these lovely comments. :-)
Very happy with our table and the service.
Brought a dining room table and the whole transaction was so easy. Purchased in store, a few weeks later they called to say item was ready for delivery and it was delivered on time. Item was perfect with no faults. The delivery guys were really friendly and put the table together. they also placed it exactly where I wanted it and cleaned up after themselves. We had had an awful experience with a Debenhams dining room table previously so had very low expectations. But this table was perfect and the service was just what you expect - straightforward! Will absolutely recommend and purchase from them again.
19 July 2017
Unprompted review
Reply from Old Creamery Furniture
Thank you for the lovely comments. :-) We hope to see you again in the future.
Excellent Customer Service
Have purchased many pieces of furniture from OCFC
Recently unforeseen problem occurred which was rectified quickly and without fuss...Thank you
14 May 2017
Unprompted review
Great company with lovely furniture…
As always the Old Creamery were very efficient and easy to buy from and their products are great.
My only criticism is that, having bought a substantial amount of furniture from them, I expected some give in the price which was refused although they did make me a Privileged customer which apparently entitles me to 10% off lighting and accessories should I feel the need to go there for them (not very likely).
12 May 2017
Unprompted review
First Class
Excellent wide range and choice, competitively priced and pleasant and helpful staff - delivery or collection not a problem - delivery, construction and assistance first class -
10 May 2017
Unprompted review
Reply from Old Creamery Furniture
Thank you for taking the time to review us and for the lovely comments.
We hope to see you again in the future.
Regards,
The Old Creamery Team
Good service and nothing is to much …
Good service and nothing is to much trouble, and lots of ranges to choose from.
10 May 2017
Unprompted review
Reply from Old Creamery Furniture
Thank you for taking the time to review us and for the lovely comments.
We hope to see you again in the future.
Regards,
The Old Creamery Team
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