Oddbox Reviews 

20,460
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of the fruit and vegetables, often finding them fresher and lasting longer than supermarket alternatives. Many appreciate the convenience of the delivery service, which is frequently described as reliable and quiet, often arriving overnight without disturbance. People also value the company's mission to reduce food waste, enjoying the opportunity to try new produce and customize their boxes with swaps and add-ons. However, some customers occasionally experienced issues with produce quality, noting items that were rotten, mouldy, or inedible upon arrival or shortly after. A few other people also felt that the delivery service could be problematic, with instances of boxes being left in flooded areas or drivers causing noise disturbances during early morning deliveries.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing delight with the quality, freshness,... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness, taste, and... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting its convenience, flexibility, and... See more

Value for money

Users describe positive interactions with value for money, with many reviewers finding it to be excellent... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, reliable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love receiving my oddbox every 2wks. I swap thr contents for other options if I do t need what is in my box already and the fruit and veg are the freshest ive ever tasted and so colourful... See more

Rated 5 out of 5 stars

The best food delivery service I've used. The ability to swap items in the box is useful. Also, the ability to say what you don't want is good. That means less waste of unwanted items. Delivery... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,460)

1,500 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love getting my Oddbox delivery and…

I love getting my Oddbox delivery and love the quality and range of products from both the fruit and veg and the Market.
The only issues I’ve had recently are, i’d prefer it if there was more differentiation on the swap lists and if we could be informed of changes BEFORE they happen with the option to remove if not happy with the swaps.
For example, ‘apples’ in my last order were green but the photo showed red apples. As a family, we only eat red apples so these will go to waste.
Also, I swapped one item to easy peelers but got grapes instead. Grapes weren’t an option and I already had grapes so didn’t need them, they will also go to waste.
Please write what colour the item is eg with apples/grapes. Please let us know if you’re swapping an item to give us the option to cancel that item from our order rather than it go to waste.
Overall, the company is excellent and I will continue to use it and tell friends about it.

8 July 2026
Unprompted review
Rated 4 out of 5 stars

I look forward to surprises in the…

I look forward to surprises in the Oddbox; there are many things I like, but never remember to buy. Occasionally, there is something which I think should have gone in the bin rather than the Oddbox, but generally it is all very good quality. I enjoy it even more now that I can choose some of the items in advance. This was a good idea. I look forward to receiving each box. Great delivery service.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

We love getting our regular delivery of…

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like and extras if we want to add to our order.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou Oddbox

Thankyou Oddbox, the fruit is delivered on time everytime, the fruit is delicious and ripe and ORGANIC, so its a win win for Oddbox

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I will be away for the summer and…

I will be away for the summer and contacted Oddbox about my deliveries, Erin was very good and sorted out my end date for a box and the rough re- start date. It was a real joy to deal with a company who can understand customers needs easily and work with them. (Another company I order from seems to have got bogged down with dates). But I have nothing but praise for Erin for just going that bit of an extra mile and understanding the long pause in my boxes. I will enjoy getting stuck back into my boxes in September then!! Thank you! (And think I may order more fruit...)

22 June 2026
Unprompted review
Rated 4 out of 5 stars

Can be a bit hit and miss

I really look forward to my box of goodies landing at the front door in the middle of the night. Quite often I can’t remember what I’ve ordered so it’s a lovely surprise.
I enjoy the challenge of finding recipes that will use everything up before my next delivery. Mostly quality is great (I expect things to be small or odd sometimes). Recently I had some pears that were inedible however - small, hard and never ripened in 2 weeks. I stewed them in the end but disappointed.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Love Oddbox

Love Oddbox
It’s exciting each time
Very occasionally a disappointment
But always dealt with quickly and well

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Odd box review

Fruit and vegetables all good quality but you don’t always get what you ask for and substitute items not always required. Rather than substitute for item that is not suitable, leave it out.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Good variety and quality

I love the variety you can get in oddbox, which has led me to try new fruit and veg.

Most of the time it's good quality, and I love the fact it's helping to reduce waste.

However, it is quite expensive for what you get - particularly with delivery costs. It would be great if this was available in supermarkets.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great!

Oddbox is great! Easily the best value for money. Great fruit & veg, delivered really fresh & they are extremely helpful if you contact them.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing fresh veg and fruit

Amazing fresh veg and fruit. Was dubious at first about what id get but the chance to swap and change bits I don't want or like is a bonus and enjoyable too!

Never eaten as many fresher meals and felt healthier!

2 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look