Oddbox Reviews 

20,494
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the fruit and vegetables, often noting they are superior to supermarket offerings. Many appreciate the wide variety of produce, which encourages trying new recipes and allows for item swaps to suit preferences. People also value the reliable and quiet delivery service, often highlighting its convenience and the company's mission to reduce food waste. However, some customers also noted concerns regarding product quality, with instances of items arriving spoiled, mouldy, or not lasting as long as expected. A few other people also felt that deliveries were occasionally missed or disruptive, with some boxes arriving damaged due to placement. Additionally, some reviewers mentioned issues with product substitutions not always meeting their needs or preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the freshness,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its timeliness, reliability,... See more

Value for money

Customers are generally satisfied with the value for money, often highlighting that it helps reduce food... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and reliable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were fed up with sub standard & frankly poor veg availability in supermarkets! Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 mon... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Love my oddbox,great being part of the oddbox community.fruit and veg are great quality and I value being part of the rescue mission where growers recieve income for produce that would otherwise go t... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(20,494)

1,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will be away for the summer and…

I will be away for the summer and contacted Oddbox about my deliveries, Erin was very good and sorted out my end date for a box and the rough re- start date. It was a real joy to deal with a company who can understand customers needs easily and work with them. (Another company I order from seems to have got bogged down with dates). But I have nothing but praise for Erin for just going that bit of an extra mile and understanding the long pause in my boxes. I will enjoy getting stuck back into my boxes in September then!! Thank you! (And think I may order more fruit...)

22 June 2026
Unprompted review
Rated 4 out of 5 stars

Can be a bit hit and miss

I really look forward to my box of goodies landing at the front door in the middle of the night. Quite often I can’t remember what I’ve ordered so it’s a lovely surprise.
I enjoy the challenge of finding recipes that will use everything up before my next delivery. Mostly quality is great (I expect things to be small or odd sometimes). Recently I had some pears that were inedible however - small, hard and never ripened in 2 weeks. I stewed them in the end but disappointed.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Love Oddbox

Love Oddbox
It’s exciting each time
Very occasionally a disappointment
But always dealt with quickly and well

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Odd box review

Fruit and vegetables all good quality but you don’t always get what you ask for and substitute items not always required. Rather than substitute for item that is not suitable, leave it out.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Good variety and quality

I love the variety you can get in oddbox, which has led me to try new fruit and veg.

Most of the time it's good quality, and I love the fact it's helping to reduce waste.

However, it is quite expensive for what you get - particularly with delivery costs. It would be great if this was available in supermarkets.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great!

Oddbox is great! Easily the best value for money. Great fruit & veg, delivered really fresh & they are extremely helpful if you contact them.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing fresh veg and fruit

Amazing fresh veg and fruit. Was dubious at first about what id get but the chance to swap and change bits I don't want or like is a bonus and enjoyable too!

Never eaten as many fresher meals and felt healthier!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Our experience of Oddbox

We have been receiving an Oddbox over the last few months, and are very pleased with the quality of the produce. It is especially good trying vegetables that we wouldn't have normally thought about buying. The accompanying leaflet is always interesting too!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Antisocial delivery

My neighbour gets a box every couple of weeks. I can’t comment on the product but the delivery is a nightmare - every time it’s around 1am to 2am and the driver crashes around, slamming doors and then the reversing alarm goes off as he manoeuvres to turn around. I pointed out to Oddbox that making a load of noise in the middle of the night is a statutory nuisance and I got a very apologetic email back but a refusal to deliver between 7am and 11pm (not efficient apparently). To date, they have carried on exactly as before making no apparent effort to address my concerns. So, my wife and I get woken up every time Oddbox delivers and they don’t give a damn. Avoid is my advice if their total absence of customer service is anything to go by.

6 July 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi there Tom, thank you for taking the time to share your feedback with us.

We're so sorry to hear that our deliveries in your area are causing such severe disturbances. This is certainly not the standard or the experience we want to be providing to the neighbourhoods we deliver to.

So, our overnight deliveries are to help keep our carbon footprint and emissions to a minimum, as our vans can avoid daytime traffic, spend less time on the road overall, and drive the most efficient routes. Because of this structured routing system, we are unfortunately unable to guarantee a specific delivery time or accommodate requests for daytime delivery windows.

That being said, our delivery partners are expected to work hard to ensure their drivers are as quiet, respectful, and considerate as possible - so we're really sorry to hear this hasn't been your experience.

We take issues regarding driver behaviour very seriously and we're committed to finding a solution to minimise the noise.

To ensure this is properly addressed and corrected, we have reached out to you via Trustpilot to gather a few more details so we can pinpoint the exact delivery route and escalate this with the delivery fleet in your area right away.

We hope to hear from you soon so we can get this resolved for you.

All the best,
The Oddbox team

Rated 5 out of 5 stars

We have the medium Odd Fruit & Veg Box…

We have the medium Odd Fruit & Veg Box and are always pleased with it. The box is packed with a great variety of fresh fruit and vegetables, all in good condition despite being "odd" in shape or size. Everything is always fresh and last well throughout the week.

It's excellent value for money, helps reduce food waste, and encourages me to try a few things I wouldn't normally buy. The medium size is perfect for my household and provides plenty of produce without anything going to waste. I'd definitely would recommend it to anyone looking for fresh, affordable fruit and veg while supporting a more sustainable way of shopping.

5 July 2026
Unprompted review

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