Ocean Florida Reviews 

Graham was fantastic from start to end in helping us put together our dream family holiday. We asked for different recommendations, quotes, nothing was too much of an ask, it was perfect. We can’t wait for our holiday now, we will definitely use their services again.

From first contact with Tom West at Ocean Florida, every aspect of booking our Florida holiday was handled smoothly, promptly & professionally by him.

Been shopping around for awhile to book Walt Disney world. I contacted ocean Florida and got through to a lovely gentleman called Jamie Sweeney. So efficient, really quick and easy phone call. Ten minutes from putting the call down he sent over some quotes. He found the most amazing deal, so easy to get into contact and just like that booked another holiday of a life time. Couldn’t fault Jamie at all. No pressure, very knowledgeable, reliable and helpful. Thank you Jamie ☺️

I would recommend Tom West of Ocean Florida to anyone looking to book a holiday to Florida. Tom was amazing and explained everything clearly and advised options to suit our budget and requirements. Thank you all at Ocean Florida and Especially Tom. Look forward to continued business in the future. Kind regards Pat Wadey ⭐⭐⭐⭐⭐

Just booked a family holiday to Florida for 2028 through Ocean Florida. Ricky Cooper was our agent and nothing was too much trouble - he provided very helpful advice and lots of options to consider. I would thoroughly recommend Ocean Florida & Ricky - if the holiday is as good as the booking process, it will be fabulous. Thanks Ricky.

Everything was made easy from start to finish

I have just booked our Orlando holiday with Darren Fletcher. We haven't been before and I had lots of questions, he was very helpful and I feel I can ask any queries going forward. Booking was easy and organised.

As soon as I booked the holiday with Ocean Florida they have been so helpful. Nothing is too much trouble for them. Today I have spoken to Lyndsey and she answered all my queries on our upcoming holiday.

Brilliant customer service. I was looked after by Charlotte who was absolutely amazing and went above and beyond to assist me. Charlotte was so friendly, warm and extremely helpful. i have mobility issues but wanted to do extra activities and Charlotte helped me be able to achieve all the extras I wanted to take part in.

Darren helped us with arranging our holiday. He was so helpful and patient with us and answered all of the questions we had about the holiday. Darren took his time going through all of the details of the holiday and made sure we were aware of important information. Darren took all of the stress out of booking our family holiday to Florida. We would definitely book with Ocean Florida again. Thanks Darren!

Fantastic service and care from Lindsey and the team.. With my disabilities I need alot of support to make the process easy.. Booking, information and the airport process has been made as simple as can be and I couldn't feel more supported and grateful. Thank you Lindsey and Ocean Holidays.

Two years ago went to Disney Orlando with’Virgin’ absolute disaster. Decided to give Ocean Holidays ago , absolutely fantastic from start to finish. The difference was night & day .
Will absolutely be using‘Ocean’ again.
😊

Booked an 11-bedroom villa at Reunion resort. Given the cost, we were incredibly disappointed with the service and standards of the property and service. On arrival it hadn't been cleaned properly, with rubbish strewn across the front garden. The bins were full, which also caused issues with trash on first few days. On inspecting the property we find further issues that really impacted the experience.

The pool had not been cleaned and was full of debris. The outdoor BBQ was broken (and filthy), which was only discovered when the caterers came to cook; this really impacted the experience, of what was a big outlay. In the gym, the cycling machine was broken and punch bag deflated. The Playstation controllers did not work in the kids room. The freezer in the kitchen was not working, resulting in the waste of a lot of frozen food items that had been bought.

In the bedrooms, the a/c was not working in the large kids room, which caused all sorts of issues. In one of the other kids bedrooms there was mould on the pillow...and the list goes on.

The issues were all reported, some were sorted after a few days wait, many were not. When we got back I contacted Ocean Holidays/Ocean Florida. I received, what seemed, intentionally slow responses, and was ultimately fobbed off. I rejected their offer of a credit note (3% of the cost) for future bookings as I will 100% not being using this company again.

We're usually pretty reasonable, however the standards were wholly unacceptable; even before you consider what we were charged. Avoid.

Great experience from start to finish, we are super excited for our trip! Graham couldn’t of been more helpful, thank you!

Lindsey has been amazing with helping us with our holiday and two Grandparents who are coming with us. Lindsey is so friendly and couldn’t have been more helpful. She has made our holiday much easier for the elderly people in our group.

Lovely phone call from Lindsey she took her time to explain everything and was very friendly and put us as ease. Travelling with disability can be daunting but the whole process has been awesome and I can’t thank you enough.

We chose Ocean Holidays because their website was easier to use than many others available on the web. Having visited Florida a few years back, we considered ourselves pretty knowledgeable about the Orlando area. However, following a subsequent telephone conversation with one of Ocean Holiday's experts we were advised to consider an alternative resort, which turns out to have been excellent advice.

We opted for a six bedroom villa with pool - and were extremely pleased with the accommodation. Nicely decorated, well maintained, very comfortable - but most of all, reasonably priced.

We would definitely recommend Ocean Holidays and enjoyed a fantastic problem free family holiday.

Great booking experience. Very helpful advisor listened to what we wanted and didn’t want and came up with a couple of options to chose from.
Great they can secure flights so far in advance so we have certainty and time to save. Really friendly and not too pushy. Would absolutely recommend.

It's very difficult to write something as mere words can't express my gratitute towards the company and the staff that I have had the good fortune to have dealt with. I and my family have been booking our Florida vacations through Ocean Florida for the past 7 years. We have been blessed to have gone on 5 occassions during that period.Our first time was when we were staying at a Hotel that left nothing positive, it was a Hotel that we chose so no reflection on the company. within 2 days of our stay I contacted Samantha Colli at customer support and explained the sittuation, within an hour she had arranged for us to be relocated to a much nicer Hotel at no increase in cost. I have had no reason why I should book with any other operator even though at times the price on offer was slightly lower from competitors. The important part of anything is the service you receive and the personal attention that is afforded to a client. I would like to mention by name the few people that I have had dealings with and give them the praise and recognition that they deserve, they are Anthony Lynch, Samantha Colli and Tessa. my final word is that for those that are looking to be treated respectfully with courtesy and proffesionalism then look no further than Ocean Florida Holidays. Nicos

When booking my holiday, we spoke with someone called Darren, I would like to say his customer service and answering any query was 10 out of 10 he went above and beyond with everything including stuff that doesn’t really include with booking a holidays, visa, etc, etc. I would recommend if anyone is looking to book to Florida, especially to Disney World. Great deal and great staff! Thanks again Darren you are fantastic