Kernel Data Recovery Reviews 

159
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the highly helpful staff. Many people highlight the team's knowledge and dedication in resolving issues, often going above and beyond. Reviewers frequently mention the support team's quick and efficient response times, making interactions very positive. The products themselves are consistently described as effective and easy to use, performing exactly as expected. Consumers appreciate the user-friendly interface and the stable, efficient functionality of the tools. Even when initial issues arose, the dedicated support ensured swift resolution, reinforcing confidence in the company's offerings.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as the best support they... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency in resolving... See more

Product

Reviewers consistently express satisfaction with the products, highlighting their effectiveness and technical... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the quick and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting the tools as straightforward, user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I've used their products for around 5 years now, once you figure out which one you need for your use case you won't be disappointed. I use both Office 365 Backup and Office 365 migration, it's reliabl... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(159)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was running into some issues.

I was running into some issues, migrating my emails from my exchange on prim to office 365, tech support was there for me, I called them, they were able to give me a solution that worked. I’m very happy with this software, it’s less expensive than most migration programs and it works very well.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Kernel Migration

Kernel Migration
I have used Kernel Migration tool multiple times to migrate multiple comapnies. Their tech support is TOP notch, I have yet to have a failed migration and that is due to Kernel's OUTSTANDING tech support

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Paritosh

Paritosh, you are a legend. Thank you for saving the day.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Vikram Pal is great!

Vikram Pal, and all support is great!

Highly recommend their products, as their support is some of the best I have ever experienced from any software company.

22 June 2023
Unprompted review
Rated 1 out of 5 stars

It didnt repair any of my photos

21 June 2023
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Hello Gabriel Trust,

We are genuinely sorry for not meeting your expectations. That’s not what we set out for! We would never want you to have a bad experience, but you can be assured that we are here to listen and do everything to make it better for you.

Your photos involved some severe corruption, which can be resolved with the help of our expert customer support.

No need to worry! Your satisfaction is our top priority, so kindly email your contact details and order ID so that the right executive can assist you further and sort out all the issues as soon as possible.

Thank you for taking the time to provide this feedback, and feel free to reach out to us anytime.

Thanks & Regards
Customer Support Team
KernelApps Pvt Ltd

Rated 5 out of 5 stars

Hey,

Hey,

thank you paritosh for your service , it's great to working to gether and you are very hepful

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Kernal Has a great product and an…

Kernal Has a great product and an excellent support team. When I was having problems Importing the converted OST file and viewing it in outlook, they did a Zoom call with me and had me download tools--All of this was for the free version! Their chat is also excellent and very responsive as is their call line. Very rare these days to get multiple ways to access support--all delivering the highest quality. I wish other software companies were this good!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am very software technically savvy (40 years), but I was having an installation problem. I started a chat session and immediately had two engineers on the chat helping me. After a quick Zoon session, it turns out I should have run the installation as the Administrator. All is well and I'm 100% satisfied with the software and the support team.

8 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look