Kernel Data Recovery Reviews 

159
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the highly helpful staff. Many people highlight the team's knowledge and dedication in resolving issues, often going above and beyond. Reviewers frequently mention the support team's quick and efficient response times, making interactions very positive. The products themselves are consistently described as effective and easy to use, performing exactly as expected. Consumers appreciate the user-friendly interface and the stable, efficient functionality of the tools. Even when initial issues arose, the dedicated support ensured swift resolution, reinforcing confidence in the company's offerings.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as the best support they... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency in resolving... See more

Product

Reviewers consistently express satisfaction with the products, highlighting their effectiveness and technical... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the quick and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting the tools as straightforward, user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I've used their products for around 5 years now, once you figure out which one you need for your use case you won't be disappointed. I use both Office 365 Backup and Office 365 migration, it's reliabl... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(159)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic support

Fantastic support, super fast getting back to any questions and ready to help, they went above and beyond to help resolve the issue I had.
Special thanks to "Vikram Pal". Would recommend anyone to use their product.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Customer support is on point

Very good customer support, I had lost my license information and they were ready to help me find it! Couldn't find my invoice or email but they found it through matching my info with pieces of the original purchase and BAM! Here's your license. Thank you very much!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Kernel Exchange Migration

Paritosh was as a great Product Specialist. He was very informative and knowledgeable of the software, the issue we were experiencing and provided a suitable solution for us in a single session.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Kernel Data Recovery's tools are a game-changer!

Kernel Data Recovery's tools are a game-changer! With an intuitive interface, they seamlessly facilitated the migration of my every project. Their efficiency and cost-effectiveness make them my go-to solution for data recovery and all my migration needs. Highly recommended!

22 January 2024
Unprompted review
Rated 5 out of 5 stars

really quick live chat support with Aashutosh Sharma - thank you so much for your assistance.

this is really a great product (I purchased the product "Kernel Exchange Suite (Technician License)" after I had a great live support chat with one of their technical supporters Aashutosh Sharma.
The product itself meets all my expected requirements, mainly export from Exchange 2019 mailbox database EDB file to fresh created O365 mailboxes because our customer was hit by ransomware and nearly all servers+clients and NAS were infected. Luckily we found one single still uninfected *.EDB file, so we could save are customer's valuable old emails...

greetings from Vienna, Austria
MR.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

WOW - BRILLIANT

WOW - A Company, this is a company that really does 24x7 support unlike those that advertise it and never deliver. I did pre-sales with Paritosh who explained everything, then because I was stressed and tired I missed the simple instructions. I placed a support request in that was initially answered in less than 2 minutes, then a screen share. The result is a VERY HAPPY CUSTOMER, I love companies and people that deliver on the promise they make on pre-sales. I can only ward 5 stars, you and the team are very worthy of far more. Thank you for your help Paritosh.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

great support

great support, actually called me and showed me how their product worked, great price, much cost effective than the other o365 migration tools.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous tech support while testing the demo Kernel Migrator tool!

Our organization needs a tool to migrate files from an old Novell linux server to Sharepoint online. I am trying a demo of the Kernel Migrator for Sharepoint to see if it will be able to see the files from my Windows 10 PC. (I have the files mounted to my PC via OES.) I was not able to get the mounted files to display in the tool's Source panel. I asked for tech support to see if this was possible. I worked with both Mr. Debiprassana Dwibedi in Kernel Apps Support and Mr. Tarun from the Product Development Team over a Zoom Meeting, and we were able to get my PC configured using the MS Net command so that the Kernel Migrator tool could see these mounted files. I was then able to use the demo version of the tool to successfully copy some of the files to my Sharepoint destination. These two software engineers were very resourceful and great to work with - and I am using the demo version! 5 stars from me!

12 October 2023
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product and their support is excellent! Paritosh is extremely Knowledgeable, patient and respectful. I reviewed many other competitive products and found Kernel to be the best. I was not experienced in setting up google projects with the security necessary to get the product configured. They walked me though all the gsuite setup and ensured their software was working properly.

8 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look