Nöa and Nani Reviews 

6,848
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the furniture is wonderfully sturdy, well-made, and looks fantastic in their living spaces. People also appreciate the prompt shipping service, mentioning that many orders arrive much faster than originally expected and come securely packaged with great care. However, some people mentioned encountering frustrating issues with missing parts upon delivery or experiencing significant delays in receiving missing components. A few reviewers were dissatisfied with the customer support team, stating that it was extremely difficult to get timely assistance or proper resolutions when unexpected problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are solid, well-made, and... See more

Quality

People report positive experiences with quality, highlighting sturdy, durable furniture and great designs.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt shipping... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. While many customers praise the... See more

Customer service

Customers had ambiguous experiences with customer_service. On one hand, many reviewers praised the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a bed in the past, and nore recently some drawers for storage under. Very reasonably priced, clear instructions for assembly (very ikea-like!) and parts usually come with some extra for... See more

Rated 5 out of 5 stars

I bought an Otto 2 + 3 drawer chest which was missing a part, contacted them and resolved in a matter of days, excellent customer service as they even monitored delivery of missing part and kept me in... See more

Rated 5 out of 5 stars

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant custo... See more

Rated 5 out of 5 stars

Really great quality products at a good price, cheaper than a lot of other places but higher quality. I ordered two side tables of the same type and chose the cheaper delivery but they arrived much fa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Online Marketplace

Written by the company

Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(6,848)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

I have ordered several products from…

I have ordered several products from noa and nani over the years and have found them to always be prompt with their delivery, their products are easy to assemble with clear instructions and good quality. Also, great customer service with prompt replies. Overall very happy customer!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Halmstad 3 cube unit which…

Ordered the Halmstad 3 cube unit which is great for storing and displaying children’s toys. It’s well made and would have expected it to be more expensive given the quality. Item arrived promptly and assembling Instructions were easy enough to follow.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Love the items they have, it was really easy to build and my some absolutely loves his new bed

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to buy from. The ordering process was straightforward, delivery was prompt, and the quality of the product exceeded expectations. Excellent customer service throughout. Would happily purchase from them again

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Noa & Nani

Excellent experience with Noa & Nani. The bookshelf looks fantastic, feels sturdy and well-made, and was easy to put together. The quality is great for the price, and it fits perfectly in our space. Delivery was smooth and everything arrived in excellent condition. Very happy with the purchase and would definitely use Noa & Nani again in the future.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Quick to rectify issue.

After ordering a bed from this company and having issues with the delivery, the team at Nao and Nani were quick to help. As frustrating as it was having a part missing (and I do think as a company they should look into letting the customer know how many boxes to expect to avoid this happening to others) I can’t fault how the team responded to this and rectified it. Despite the mix up and wait, I would order from them again as the bed and mattress we ordered are lovely.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Stylish Storage That Doubles as a Comfortable Seat

Really pleased with the Olsen Storage Bench in Classic White. It looks smart and fits nicely by the window. The storage space is surprisingly roomy, it easily holds our cleaning products and some of our garden cushions, which keeps everything tidy and out of sight. The cushion is comfortable and makes it a practical seating spot too. Overall, a great mix of style and functionality.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

We recently bought the shorty bunk beds…

We recently bought the shorty bunk beds and mattresses and have to say they are fabulous. Very comfy mattresses and the bed is a perfect size!
Super fast delivery and great communication with all involved from start to finish. I will highly recommend NAO and Nani to anyone.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Website is clear and easy to use. Shipping was super quick and I’m so impressed with the quality of the products. The prices are reasonable and good offers too. Definitely recommend!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service non existent. Pine bedframe extremely dangerous.

My toddler's bed frame snapped in half completely leaving jagged and sharp splinters and causing him to fall to the floor. Having emailed Sunday evening, this was acknowledged Monday afternoon where they asked if he was injured, which is fair enough and got a reply from me straightaway to say that luckily he wasn't but if he'd been alone it would have cut his legs. I had asked for another bed to be sent out as soon as possible as he was on a mattress on the floor. The first email did not provide any indication that they would be shipping out one of their in-stock beds of the same value. After lots of silence from them and me chasing I finally had to move to the online chat where I did get an instant answer from the same person who hadn't bothered emailing me for 24 hours. They said they are dealing with high volumes however I don't think any email should be taking precedence over how serious this could have been. All I was asking for is another £49 (!!!) bed to be sent out same day. After only being offered the same bed, which I now do not trust at all, I'd had enough and asked for a refund. The bed is covered under warranty and is only 8 months old. I've had to chase but all I get is 'management are looking into it'. Wish I could attach the photos of the bed but I would avoid the pine frames at all costs, my son is 12kg for reference. Heard nothing today and don't expect to. Shocking really when my initial email was very nice considering my son had been scared. If you can't put a £49 bed in the post same day when you've been told a child is sleeping on the floor or provide a same day refund I would advise anyone against this company.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality bed for the price

The product is good quality for the price and was comparatively easy to assemble; my son loves it. It was dispatched quickly and arrived well packaged.

9 May 2026
Unprompted review

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