Nöa and Nani Reviews 

6,848
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the furniture is wonderfully sturdy, well-made, and looks fantastic in their living spaces. People also appreciate the prompt shipping service, mentioning that many orders arrive much faster than originally expected and come securely packaged with great care. However, some people mentioned encountering frustrating issues with missing parts upon delivery or experiencing significant delays in receiving missing components. A few reviewers were dissatisfied with the customer support team, stating that it was extremely difficult to get timely assistance or proper resolutions when unexpected problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are solid, well-made, and... See more

Quality

People report positive experiences with quality, highlighting sturdy, durable furniture and great designs.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt shipping... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. While many customers praise the... See more

Customer service

Customers had ambiguous experiences with customer_service. On one hand, many reviewers praised the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a bed in the past, and nore recently some drawers for storage under. Very reasonably priced, clear instructions for assembly (very ikea-like!) and parts usually come with some extra for... See more

Rated 5 out of 5 stars

I bought an Otto 2 + 3 drawer chest which was missing a part, contacted them and resolved in a matter of days, excellent customer service as they even monitored delivery of missing part and kept me in... See more

Rated 5 out of 5 stars

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant custo... See more

Rated 5 out of 5 stars

Really great quality products at a good price, cheaper than a lot of other places but higher quality. I ordered two side tables of the same type and chose the cheaper delivery but they arrived much fa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Online Marketplace

Written by the company

Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(6,848)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful delivery service & aftercare

I have ordered my son’s shorty cabin bed with mattress and I received the bed on the prearranged day, but the delivery driver didn’t have the mattress. 4 days later and lots of back & forth with the company I’m still waiting for my sons mattress, which has been super inconvenient.
Based on my experience I’d not buy from them again.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The bed arrived in such a small box and with such small light pieces, that I was skeptical at first. However, the bed put together fairly easy with all the tools provided and was sturdy enough. My only complaint is that it is a little low in height but it fits perfectly into the small box room I bought it for and does the job it is intended for.

Mattress was delivered rolled up for easy delivery and transport. Also on time as specified. You need to open it ip and air it out to all to swell to its intended size. The Mattress fits the Otis bed perfectly and on initial use I have found it soft and comfortable. It also has a Mattress protection you can remove and wash.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Item was sent in super quick time. The bed is great quality and exactly what our son needs as a step up from cot bed to single bed.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great quality well-made furniture

Products that are good quality and very well thought out for stylish family living. We bought a desk and it came well packaged and was easy to assemble. The painted finish was lovely and smooth. It feels very durable and great quality to withstand being in a child’s bedroom.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with our purchase

We ordered the Gustav Folding Dining Table with Drawer in Classic White. We’re really happy with our purchase. It was easy to put together and feels very sturdy. We have a small one bedroom flat, so the fact that it folds was a key selling point. Delivery was quick too.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Would use again!

Bought a wooden daybed, was the cheapest I could see (had hunted around a lot) and it arrived quickly. Was really easy to put together, full instructions provided and boxes all numbered clearly. Really impressed with the service! Thank you very much, would buy again!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. My son loves playing around it and pulling himself up on it, he’s 11 months old. The corners are rounded for safety which is great but the middle shelf is not and he bumped himself there already. That’s the only thing that could be improved.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Damaged goods and No Customer Service!

I placed an order from this company and it arrived damaged with scratches, gouges, flaking paint and chips/chunks taken out of a lot of the pieces of the bed frame (not what you expect for a brand new product). I have spent a month trying to get any compensation or support from the company and have been met with silence. I would honestly advise people to steer clear as any issues you may have won’t be resolved the customer service is non existent. Please don’t make the same mistake I did.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great services

Great services, the bed frame was delivered quickly. It was quick and easy to assemble. It’s strong enough to even hold an adults weight surprisingly. Instructions for assembling were clear and easy so saved us time and hassle.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I found Noa & Nani by chance

I found Noa & Nani by chance when looking for smaller size bunk beds. They have a fantastic range of products to choose from with really good prices. The ordering process was easy and different options were available for delivery. The bunk beds arrived on the day stated and were packaged well, very easy to follow instructions on how to put the beds together. Great products and recommended, I will definitely use this company again.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Very poor company

Very poor company. Customer service is terrible. Their products are even worse and horrendous quality. Buy elsewhere to avoid disappointment!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Storage Bench

We purchased a storage bench through Noa and Nani. The item was good value and delivery was prompt, with good communication throughout.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality time after time

We have bought both a noa and nani bunk bed and more recently a TV side table. The quality is amazing. The wood is heavy and solid. I feel secure in the knowledge that the products will last and also withstand 3 young children! Lovely design, with secure attachments. I was able to put all together on my own.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and finish

Good range of products, very pleased with quality of the item I purchased. Prompt delivery and good communication from customer service with a query. Recommend!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company.

Wonderful company.. very responsive. Accidentally send out our bedside tables without the spare ‘white’ knobs, but they promptly sent these out within days of me raising it and was received within less than a week. Very impressed thank you

13 April 2026
Unprompted review

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