I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more
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See what reviewers are saying
I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more
Company replied
It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more
Company replied
Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more
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Company details
About Nemlig
Written by the company
Køb dagligvarer på nettet hos Danmarks største online supermarked.
nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne
Frugt & Grønt,
Kød & Fisk,
Køl,
Frost,
Kolonial,
Drikke,
Kiosk,
Pleje og
Husholdning.
nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.
Gå på opdagelse i specialbutikkerne.
Nemlig A/S
Written by the company
- Danmarks mest fleksible levering
- Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
- Returpant
- Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
- Kundeservice er åben
- Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com
Contact info
Banemarksvej 58, 2605, Brøndby, Denmark
- 7033 7233
- kontakt@nemlig.com
- www.nemlig.com
Nemlig
4.7
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great selection
Great sekection of food. All items were in stock and a great price. Delivery is simple and convenient. Driver was very professional.
16 December 2024
Reply from Nemlig
Dear Richard,
Thank you so much for your wonderful five-star review.
It’s great to hear that you find it easy to do your shopping with us, and that you can find a wide range of products at good prices, which are delivered to your door by friendly drivers after placing an order.
We look forward to the next time we have the opportunity to assist with your grocery needs. Should you have any great suggestions on how we can make your shopping experience even better, we would love to hear from you at 7033 7233 or at kontakt@nemlig.com.
Wishing you a lovely evening.
Best
Laura
God kommunikation og friskhed.
God kommunikation om varernes ankomst og bedre friskhed på frugt og grønt. Vi er glade for at handle på nemlig.com.
23 November 2024
Reply from Nemlig
Kære Kasper
Store tak for fem stjerner.
Vi er glade for, at I er glade for at handle hos os hos nemlig.com og er tilfredse med varernes friskhed og kommunikationen om varernes ankomst.
Vi assisterer meget gerne med indkøbene igen en anden gang, og skulle der være det mindste, er du meget velkommen til at kontakte os på 7033 7233, eller på kontakt@nemlig.com.
Jeg ønsker dig en god dag.
De bedste hilsener
Laura
I loved nemlig and recommended it a lot…
I loved nemlig and recommended it a lot but it’s getting worse. I have been ordering for years and enjoyed the app and service. But recently I got 3 orders in a row with broken items spilled all over (skyr, beer, yogurt…) They pack too many items per bag and then it’s all damaged. And you have to go quite hard at things to break a box of skyr or a can of beer 😵💫
I complained and got the money back for the broken and damaged items but it’s too time consuming to clean 20 items covered in beer. You don’t even get a real voucher as an apology or a promise to improve packing next time. So disappointed.
20 November 2024
Unprompted review
Reply from Nemlig
Thank you very much for your inquiry.
I deeply apologize that you had a poor experience with the deliveries. This is absolutely not something we want for our customers. I have just tried to contact you by phone so we could talk about the experience you had. Unfortunately, I was unable to reach you, so I have sent you an email instead. I hope it finds you well.
Should you have any suggestions or something else, you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
I wish you a great evening.
Best regards
Patrick
Very good service
21 November 2024
Reply from Nemlig
Dear Mrs. Sana Taes
Thank you for your fantastic review!
We’re thrilled to hear that you find our service very good. It means a lot to us that our customers are happy, and your feedback motivates us to keep delivering the best service possible.
We look forward to serving you again soon.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Andreas
Reply from Nemlig
Dear Alina
Thank you for your fantastic review!
We're thrilled to hear you found our service efficient and on time. We look forward to serving you again soon!
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Andreas
Driver
Driver, going wrong way on a one way street, parking in a private parking spot, disregard urges to park elsewhere, being general rude
12 November 2024
Reply from Nemlig
Dear Consumer
Thank you for your review.
I sincerely apologize that you have had a bad experience with one of our drivers. This is absolutely not something we want for our customers.
I have just tried to contact you by phone so we could discuss your experiences. Unfortunately, I was unable to reach you and therefore have I sent you an follow-up e-mail. We sincerely apologize for the driver’s behavior and the use of a private parking spot. Drivers are expected to follow parking instructions and signage, and we will address this matter with our transport department to ensure it doesn’t happen again.
If you have any questions or concerns, please don’t hesitate to reach out by replying to the email.
I wish you a great day.
Best regards
Patrick
Very convenient service
Very convenient service for busy people (or the one who doesn’t like shopping)
App is great, easy to order, easy to select time for delivery. Quality of items is as expected, and if something goes unexpected, mail and phone service is exceptional.
3 November 2024
Reply from Nemlig
Dear Daniela
Thank you so much for the 5-star review.
I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Freja
I’ve been using Nemlig for years and…
I’ve been using Nemlig for years and the service is very good. The delivery guys are polite. The fruit and veggies are not always in good condition but if there is an issue it is really easy to submit a refund request and the customer service they provide is super. Being able to choose a delivery time a d even for free is amazing! Also, being able to deliver the same day is great
23 October 2024
Unprompted review
Reply from Nemlig
Dear Veselka,
Thank you so much for your wonderful five-star review.
We greatly appreciate that you took the time to share your opinion. It means a lot to us when our long-time customers are satisfied with shopping with us and think our service is good.
It’s lovely to read that you’ve experienced polite drivers and good solutions from customer service if anything doesn’t meet your expectations.
We look forward to providing many more five-star shopping experiences in the future, and if there’s anything at all, you are always welcome to contact us at 7033 7233 or at kontakt@nemlig.com, and we will do our best to help.
Wishing you a wonderful evening.
Best regards,
Laura
Jeg er glad for at handle hos nemlig…
Jeg er glad for at handle hos nemlig dot com ok det er gode vare man får og så holder de hvad de lover
24 September 2024
Reply from Nemlig
Kære Thorkild
Tusind tak for de flotte ord og ikke mindst de 5 stjerner.
Det glæder os at høre, at du er tilfreds med både vores varer og vores service. Vi sætter en stor ære i at levere, hvad vi lover, og det betyder meget for os at vide, at du er glad for at handle hos os.
Skulle du have nogle idéer eller forslag til, hvordan vi kan gøre det endnu bedre i fremtiden, må du endelig kontakte os på kontakt@nemlig.com eller på 7033 7233.
Du ønskes en rigtig god dag.
De bedste hilsner
Mohammad
All good
Delivery was correct, on time and delivered to the door with a friendly greeting and smile :-)
22 September 2024
Reply from Nemlig
Dear Juletta
Thank you so much for your wonderful review.
We're thrilled to hear that your delivery was timely and that our driver greeted you with a smile.
Providing friendly and efficient delivery is what we strive for every day. We look forward to delivering to you again soon.
Should you have any ideas or suggestions on how we can improve in the future, please feel free to contact us at kontakt@nemlig.com or call us at 7033 7233.
Wishing you a wonderful day.
Best regards,
Trine
Reply from Nemlig
Dear Ivana
Thank you so much for the 5-star review.
I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
I wish you a good day.
Best Regards
Freja
My weekly go-to delivery
Excellent! Great food quality. Accurate and on time food delivery. I depend on Nemlig for my weekly grocery shopping due to my location.
14 September 2024
Reply from Nemlig
Dear En
Thanks alot for your kind review and the 5 stars.
I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com
I wish you a good day.
Best regards
Freja
Super fin levering og hurtig relevant svar
Super fin service både i forhold til levering og en reklamation på en enkelt vare, med relevant svar indenfor 1 time.
13 September 2024
Unprompted review
Reply from Nemlig
Kære Anna
Tusind tak for din positive anmeldelse!
Vi er glade for at høre, at du har haft en god oplevelse med både vores levering og kundeservice. Det er vigtigt for os, at reklamationer bliver håndteret hurtigt og effektivt, så det er dejligt at høre, at du fik et hurtigt svar.
Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 7033 7233 eller kontakt@nemlig.com. Vi tager altid glædeligt imod ris og ros.
Du ønskes en rigtig god søndag.
De bedste hilsner
Andreas
Convenient
More expensive than the supermarkets but convenient, good delivery service and easy.
30 August 2024
Reply from Nemlig
Dear Birgitte,
Thank you so much for the review.
I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt satisfied with our goods and services, and I hope we can keep giving you a positive experience in the future.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com
I wish you a good day.
Best Regards
Sayana
Jeg er utrolig glad for nemlig.com
30 August 2024
Reply from Nemlig
Kære Tatjana
Tusind tak for din flotte anmeldelse.
Vi er glade for at høre, at du er så tilfreds med vores service hos nemlig.com. Din feedback betyder meget for os, og vi ser frem til at kunne levere flere gode oplevelser til dig i fremtiden. Tak fordi du handler hos os!
Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 7033 7233 eller kontakt@nemlig.com. Vi tager altid glædeligt imod ris og ros.
Du ønskes en rigtig god aften.
De bedste hilsner
Andreas
Thank you for sorting out a small order…
Thank you for sorting out a small order error efficiently and justly!
27 August 2024
Unprompted review
Reply from Nemlig
Dear Leyla
Thank you for your kind words and positive review!
We're pleased to hear that you’re satisfied with how we handled your order. Ensuring a great experience for our customers, even when small errors occur, is very important to us.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Andreas
It would be perfect service but for the plastic
It would be perfect service and everything if it weren't for sooo much plastic! I am left with so much plastic every time I order! Of course I throw it away, but I think it is too much plastic and money thrown away (because I pay for it). This is the only reason why I do not order more often from Nemlig.
22 August 2024
Reply from Nemlig
Dear Liliana
Thank you for your honest feedback.
We're glad to hear that you find our service nearly perfect, but we also understand your concern about the amount of plastic. We are constantly working to improve our packaging and reduce plastic use, and your input is invaluable as we strive to find more sustainable solutions.
Should you have any other suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.
I wish you a good day.
Best Regards
Andreas
Reliable deliveries & great costumer service
Reliable deliveries
Costumer service with great and prompt support
5 August 2024
Reply from Nemlig
Dear Sara
Thanks alot for your kind review and the 5 stars.
I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Patrick
I simply love nemlig
I simply love nemlig. Is a great alternative when you are tired of shopping, or just tired, or want to save time to do more important things....the advantages are enormous. The products arrives always very well packaged and fresh. All the drivers I met are always very professional and deliver the product to your door, you just need to be there. If perhaps you have any issues they also had an amazing customer service wish is there to guide you and support you. I only miss that they could also have their on products to have alternatives.
Highly recommend.
2 August 2024
Unprompted review
Reply from Nemlig
Dear Liliana
Thank you so much for your kind and positive review!
We're thrilled to hear that you appreciate the convenience and quality we strive to offer at nemlig.com. It's great to know that you've had positive experiences with our professional drivers and customer service team. We understand the importance of saving time and delivering fresh products right to your door, and we continuously work to improve our service.
We've taken note of your suggestion about having our own brand products and greatly appreciate your feedback. We're always looking to expand our range and will consider your idea for the future.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good weekend.
Best Regards
Andreas
Reply from Nemlig
Kære Renata
Tak for en flot anmeldelse og fem stjerner.
Det glæder mig at læse, at du er godt tilfreds med at gøre dine indkøb hos nemlig.com.
Vi tager meget gerne slæbet med indkøbene igen en anden gang, og skulle du i den forbindelse have en ide til, hvordan vi kan gøre din indkøbsoplevelse endnu bedre, hører vi meget gerne fra dig på 7033 7233, eller på kontakt@nemlig.com.
Jeg ønsker dig en god eftermiddag.
De bedste hilsener
Laura
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