Myprotein Reviews 

424
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the protein powders taste great and the fitness clothing is exceptionally comfortable to wear daily. People also highlight that the online webshop is clear and easy to navigate, making placing new orders quick, straightforward, and entirely hassle-free for everyone. However, some customers also noted frustrating issues with delivery delays, unhelpful tracking information, and occasionally problematic shipping services during peak times. A few reviewers additionally experienced severe problems with lost packages, missing items, or inaccurate delivery addresses that caused significant inconvenience upon arrival.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the excellent quality and good prices of supplements... See more

Quality

People report positive experiences with quality, highlighting excellent supplements, proteins, and durable... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting mixed experiences with shipping and... See more

Order

Reviewers express mixed feelings regarding their order experiences. On one hand, many customers praise the... See more

User experience

Clients share ambiguous opinions on user experience, reflecting varied navigation feedback. Many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Fast delivery. Good price to quality ratio. I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

424 reviews

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4.1

All reviews

(424)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gr8 :)

Excellent prices fast delivery

31 March 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Great service

Can't comment on the quality of the vitamins because I haven't taken them long enough, but I love the metal shaker, the service is excellent and I love that the vitamins are vegan.

25 March 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Best protein I’ve ever bought

Perfect taste in coffee caramel, I really recommend it.🤩

25 March 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 3 out of 5 stars

For hungarian site only

For hungarian site only

There is much less product choice on the hungarian site and the prices also way above the ones listed on the uk site.

The quality of the products are excellent and I know about brexit, but it should be not a reason to double the price (for some products).

25 March 2021
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Reply from Myprotein

Hi,

Thank you for leaving your review.

For further help please contact us directly via you account or Live Chat.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Great quality at a fair price

I ordered from MyProtein many times. My deliveries were always on time, and never had any problem with the quality of the products. I mostly ordered protein powders: I really recommend the salty caramel and strawberry shortcake flavours.

25 March 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

High quality products

High quality products. Fast delivery. Recommended!

25 March 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Great experience

My delivery came very fast, the clothes were good fitting and the protein shakes were awesome!

18 March 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great products

The products are great, both the activewear and the food/supplements. Reliable company, accurate spipping.

18 March 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I really love the myprotein products

I really love the myprotein products. The delivery always came in a relalistic time and i never dissapoint in them.

3 March 2021
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Coupon codes & out of stock

Coupon codes have been eliminated. The required product is almost never on stock

3 March 2021
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Reply from Myprotein

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 3 out of 5 stars

UK site has a wider variety of products than the HU site.

Usually, the products are good but the UK site has a wider variety of products than the HU site. Products on the HU site are often out of stock or have never been accessible.

3 March 2021
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Reply from Myprotein

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent

Excellent webshop.

3 March 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Niki

The delivery was fast. And I really like the products.

3 March 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Everything was perfect.

26 February 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Good quality products

Good quality products. Ordering is quick and reliable.

17 February 2021
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Reply from Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 3 out of 5 stars

The protein calories ratio very good

The protein calories ratio very good, and the price as well. But it could be more tastefull, the feel is kinda watery.

12 February 2021
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Reply from Myprotein

Thank you for the review, David.

I am pleased to hear this, we do provide a wide range of flavours so everyone can find ones they love.

Cheers,
Matt

Rated 2 out of 5 stars

The products are fantastic however I…

The products are fantastic however I still haven't received one item, but I paid for it in advance, hence my rating is only 2 stars. I received two emails right after my package arrived, about my missing items, but no info since. I'm very disappointed.

11 February 2021
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Reply from Myprotein

Thank you for the review.

I am sorry to hear of this frustration. I can see this item has now dispatched to you and a delivery attempt will be made shortly.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Cheers,
Matt

Rated 5 out of 5 stars

From Hungary

Always fast and reliable!

28 January 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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