great quality. unfortunately didn't find all colors @ my size (S). limited option on delivery. would be great to have boxnow in order to have better access in collecting. other than that i am very p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is relatively easy to navigate, which makes browsing simple and convenient. However, many products sell out very quickly, and there is no option to join a waiting list for high-demand item... See more
Company replied
I placed my order wirh ease. Found what i was looking for in a good price and everything was delivered even sooner than expected. One tiny problem though. One of the conteiners was cut and some produc... See more
Company replied
This set makes me feel so confident 🤍 The fit is absolutely amazing — it hugs the body perfectly and gives such a flattering shape, especially around the waist and glutes. It’s super comfo... See more
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- +44 0845 094 9889
- www.myprotein.gr
4.2
Great
8K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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although you stopped my favourite…
although you stopped my favourite flavour oh "the Whey" (Pistachio)
28 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
The products are great but the…
The products are great but the no-option to reach the customer service when your order is on its way 10+ days is really disappointing 👎👎👎
18 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
The delivery was not made today and as…
The delivery was not made today and as I have a problem with deliveries they did not try to contact me if they use my phone number. They will find that I am at home.
15 April 2026
Reply from Myprotein
Hi,
Thank you for leaving your review
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The BEST supplement's Company.
The BEST supplement's Company.
Variety of taste products, great quality, big sales, great customer support and very very very quick delivery.
13 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always satisfied using MyProtein for my supplements
Always satisfied using MyProtein for my supplements. The packages arrive in around a week to 10 days and I get notified for when they might arrive. Very happy with them
14 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Very bad website.especially when you…
Very bad website.especially when you try to complete order. Also it would be nice for Apple Pay.
20 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Best prices and products thank you for…
Best prices and products thank you for helping me continue my fitness journey as a 19 year old girl with not much money
16 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
problem with payment
problem with payment. I tried more than 3 times. I think I succeeded. I was worried about unsafe payments. Please let me know by email that everything is fine and my money is only for one order.
14 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Needs apple pay
15 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Very nice products and low prices but…
Very nice products and low prices but my favourite ones are always sold out and never restocked.
14 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Hi there!I’m leaving this comment to
Hi there!I’m leaving this comment to thank Alexander for his excellent and prompt service regarding two products I received that needed to be exchanged! I highly recommend this company!
14 April 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Returned items with proof of delivery…
Returned items with proof of delivery but never received a refund. Customer service was unhelpful and the issue was never resolved, even after a bank dispute. Very disappointing experience — be careful when ordering.
6 November 2025
Unprompted review
Reply from Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Great products but app difficulty
Great discounts and variety of products. The application although is not really easy to use.
13 April 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Struggled with return policy system
In my previous order, the clothes didn’t fit. I had to return them back but DHL didn’t accept them and I had to pay 20€. The clothes costed 40€. It took me ages to figure out what to do because the “my protein” customer service insisted that with DHL I would not have any problem. I had to go with the Greek post office that weighted the clothes and buy a separate light weight packaging that costed also extra. It was a disaster. This time I am ordering one size smaller…let’s see…GUYS YOU HAVE TO FIX YOUR CUSTOMER CARE SERVICE AND RETURN POLICY.
11 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
What led me to Myprotein was the search…
What led me to Myprotein was the search for fruity-flavored and not creamy protein drinks.
My first purchase was 3x Clear Protein Variety Box (discounted) as I wanted to try the flavors and I really really do not like drinking the same thing ..apart from coffee lol. I absolutely despised the grape (I can't even!) but the other 9 flavors in the variety box are delicious.
My second purchase that came very quickly after the first (still running the same discount) was 3x Impact Protein Variety Box to have when I want something chocolate-fudgy to drink. I find them medium to very sweet, but that is easily mitigated if you just dilute them in higher volume of water than what's suggested. They are fun to drink, and you can even add, or at least I do, some oats to them and use a blender! but I still prefer my fruity flavors.
With this variety box I also bought two smoothie flavors mango & passionfruit and blueberry & apple (that will have to wait its sweet turn as I will only open it once my mango runs out) that is VERY filling when blended with milk & oats. And on its own mixed with water its equally tasty. I usually use 1 scoop instead of the recommended 1.5 and sometimes blend fruits in it too.
Have you considered letting customers make their own variety box? I saw there are other flavors not included and are only sold as 500 and 875 G that I would love to try! Minimum 20 satchels or something? :o
I have to say the prices for Greece (as with everything else, not just this company) is out of this world expensive but the app offers very good discounts every now and then (please don't ever stop giving customers these great discounts!) -which is when I make purchases. I compared the prices of the UK website to the Greek one and I was dumbfounded at the difference though I understand it, kind of. Since I will only be buying with discounter prices and only my lovely variety satchels I will be back for a further review probably after the summer as all the above will easily last me over 3 months (60 satchels + 2 smoothie proteins) as I don't use them on a daily basis. x
22 March 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The shipping costs
The shipping costs, 6€,are more than the product itself. Thats ridiculous. 3-4€ would make more sense, but 6?
8 April 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
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