Myprotein Reviews 

349
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers had a great experience with this company. Customers consistently praise the incredible quality of the fitness clothing, noting that the materials feel solid and comfortable for workouts. Many shoppers also enjoy browsing the practical website, finding clear size guidance, and receiving lovely promotional gifts with their orders. However, some reviewers noted issues with rising item prices and artificial discounts that make products feel expensive without promotions. Others expressed frustration regarding expensive shipping costs, unclear delivery methods, and instances where ordered items failed to arrive. A few consumers additionally mentioned difficulties with missing products and unexpected payment charges.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the amazing clothing, great flavors, and... See more

Quality

Consumers find quality to be exceptional, expressing strong satisfaction with the fitness clothes and... See more

Order

Reviewers express mixed feelings and frustration regarding their ordering experiences. Some consumers note... See more

Price

Users describe mixed feelings regarding the price, reflecting both satisfaction and frustration with costs.... See more

Delivery service

Clients share ambiguous opinions on delivery service, noting that shipping can be quite expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Company replied

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


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3.9

Great

TrustScore 4 out of 5

349 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(349)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent job from Lucie D

Its excellent job from Lucie D side. She is really helpful and kind.
Please try to resolve the things around returning items and make it automated. So she can do some meaningful job than write to customers same things over and over.

Roman

27 April 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The assistant was very helpful.

26 April 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Easy to buy

Easy to buy. Prety efficient when in sale too.

1 April 2021
Myprotein logo

Reply from Myprotein

Hi Slávek,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Simply love this shop and it´s goods

Simply love this shop and it´s goods. :)) Really good price to book ratio and the taste is to my mind too good :D

1 April 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I have already ordered many times from…

I have already ordered many times from Myprotein and I have always been satisfied with their service. I mostly love their proteins, their are great quality, you can choose from many different delicious flavours and they are not expensive!

31 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Absolutely satisfied

Quick, fast and quality

25 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

the right goods delivered quickly to…

the right goods delivered quickly to the right place, tastes very good

25 March 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great website for nutrition related products!

Great website, quick and efficient delivery, and their products, so far, have been really good!

17 March 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Not great, not terrible

Fast shipping, great prices (used influencers 44% down promo code, which is occuring regularly on instagram) and good quality sportwear.
Supplements: thermopure not working as I expected, don’t feel any changes during my workout, i’m gonna stick to competition. Flavdrops are my favourite, vanilla especially.

12 March 2021
Myprotein logo

Reply from Myprotein

Thank you for leaving your 4 star review.

I am pleased to hear this.

The theromopure can take slightly longer to take effect, certain people will feel the effects differently to others as well due to the nature of the product.

Have a good day,
Matt

Rated 5 out of 5 stars

Love it

Love the layered bday cake protein bar, very good quality of products and fast shipping! Plus promo codes🥰

10 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Extremely fast delivery!

Extremely fast delivery!
I've been ordering for years when I was living in Italy, then I moved to Czech Republic and my order were quite slow (shipping from UK could take more that 1 week), but now with the products coming from Poland I get my orders in 2 days, great job!

10 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

fast shipping

fast shipping. good discounts. like the product for longer time already

4 March 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Perfect

Perfect! I order from this shop a long time and everything is OK. Every order is perfect and in time. Prices are friendly, quality is amazing... My Protein is my favorite shop :)

4 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Super

Very good and tasty product. I have now coconut protein and it´s delicious.
I reccomed their product.Also was fast (within 2 days)

4 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Just Excellent!

3 March 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Fast delivery.

3 March 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great:)

Great fast and tasty

3 March 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 1 out of 5 stars

Robotic customer experience

Robotic customer experience. Unbelievable.

My order is 269436270R.1. - I did try to resolve this privately for over a month now. Unsuccessfull, never seen so arrogant customer care.

22 February 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and I do want to get this looked into.

At present I cannot locate your account, can you please update your review or contact us via your account or Social Media.

I look forward to getting this resolved.

Kind regards,
Matt

Rated 5 out of 5 stars

satisfied

They are very good quality!

18 February 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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