Myhairandbeauty.co.uk Reviews 

152
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the delivery service is prompt and efficient, allowing items to arrive within a reasonable timeframe. People also appreciate the great product quality, describing the items as fantastic and useful. Furthermore, shoppers find the online ordering process straightforward and note that prices are generally very fair. Some reviewers were not happy with missing packages and experienced severe difficulties obtaining refunds. Consumers noted that orders sometimes failed to arrive due to courier issues, and customer support refused to assist or issue a refund. These individuals felt frustrated by the lack of communication and financial loss.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

People report ambiguous experiences with order, reflecting a distinct split among consumers. While many... See more

Product

Reviewers mention positive feedback about product quality, pricing, and fast delivery times. Consumers... See more

Price

Customers had ambiguous experiences with price. Many consumers praised the fantastic prices, great deals, and... See more

Refund

Reviewers highlight negative aspects of refund processes, expressing deep frustration over delayed or missing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The delivery took a long time which is understandable because it’s from the united kingdom but still, but all in all I’m happy to have the product now.

Rated 4 out of 5 stars

A couple of the hair creams packages were coming apart but the plastic part itself looks fine but glad I was able To find these products which one seems to be discontinued in the US I’m absolutely... See more

Rated 5 out of 5 stars

Excellent price, sent very speedily. Very happy with overall experience and will definitely order from you again.

Rated 5 out of 5 stars

My order was dispatched and delivered with my items that I couldn't buy anymore in my local pharmacy in perfect condition. I was kept informed about my order. So I'm pleased with the customer service... See more


Company details

  1. Beauty Product Supplier

Written by the company

At myhairandbeauty.co.uk we specialise in selling professional salon hair and beauty products at affordable prices. Choose online from the comfort of your own home and let us do the rest, with delivery to your home usually with a few days. That right, professional salon hair and beauty products, online, from the comfort of your own home or workplace and delivered within a few days, that's the beauty of myhairandbeauty.co.uk


Contact info

3.5

Average

TrustScore 3.5 out of 5

152 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(152)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered and cancelled...no refund

Ordered and cancelled later my products due to extra taxes for delivery in The Netherlands. After several emails I still didn't receive my refund, although they told me to check my creditcard. No refund and they didn't send a creditnote after several questions by email.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

No problems with the seller hair and…

No problems with the seller hair and beauty. Product arrived well packaged and was dispatched promptly. The price is fair so thank you Hairandbeauty. I am based in Italy and it was impossible to track the item once it had left the UK, which complicated delivery arrangements as there were (thanks to the wisdom of Bexit) a €9 supplementary customs and postage charge. Since Brexit these charges are normal and out of the retailers control. Still 5* to Hairandbeauty, thank you.

25 March 2026
Rated 4 out of 5 stars

Great price

Great price. Easy to order. Wrapped well. Delivered quickly. One of the lids was cracked. No big deal and didn't affect the quality of the product.

25 March 2026
Rated 1 out of 5 stars

Terrible customer service

Placed my order on the 28th February and still have not received it or a refund. Several emails sent to customer services and they just aren’t interested. They keep saying the parcel is on its way back to them due to an error on evris side and that they can’t refund me until they receive it. I really don’t understand why I have to wait for them to receive the parcel back due to no mistake of my own. Quite happy to take my money but almost a month later no product and no refund whilst I am left out of pocket. First time ordering and will definitely be my last

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and lovely customer service

Received my order really fast. Everything was great.
I did however have to pay for customs because I live in Denmark which I had completely forgotten about and when I wrote an email to them asking about refund if I didn’t pay customs they were super sweet and fast answer.
Obviously I ended up paying customs and the order (adore hair dye) was just how it was supposed to be.
I was a little scared to order from them because of other reviews on here but there were no problems:)

26 January 2026
Rated 2 out of 5 stars

Delivery

Delivery was supposed to be 2-3 days, but ended up being 7 days.

23 February 2026

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