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Beauty Queens Cosmetics Reviews 93

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TrustScore 4 out of 5

4.0

Hair Product Store
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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service and the helpful, polite, and professional staff. Many people appreciate the wide range of products available, including various hair extensions and cosmetic items, often at reasonable prices. However, some people were dissatisfied with the order process, mentioning significant delays in dispatch and delivery, and a lack of communication regarding order status. A few customers also reported receiving incorrect items or issues with order fulfillment, leading to frustration with the company's response time and resolution efforts.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the wide range of products... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praise reasonable prices and free... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpful and... See more

Response time

Reviewers highlight negative aspects of response time. Customers consistently report a lack of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my hair extensions from them for almost a year and have to say the prices are reasonable FREE next day tracked Royal Mail shipping and they are always so friendly and helpful even... See more

Rated 5 out of 5 stars

They have all kinds of Afro cosmetics range and all kinds of braiding hairs and human hairs clip in and weave extensions.

Rated 5 out of 5 stars

Wow!! Simply amazing. I was amazed to look at the range and quality of braiding hairs and human hair extensions. The good thing was they have everything to in every budget range.

Rated 5 out of 5 stars

I DO NOT go to any other hair and product shop but this one! The range of products and hairs are immense, perfect for me as a mobile braider. The shop is well arranged and organised so... See more

Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetics Store

Information provided by various external sources

The biggest selection of hair & beauty cosmetic products including Fashion Fair, Iman, Sleek, all at great prices. Stores in Birmingham, Leicester, Northampton

Contact info

4.0

Great

TrustScore 4 out of 5

93 reviews

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Rated 1 out of 5 stars

Not dispatched after a week of ordering

I was really happy to see they had the specific product I was looking for, for a decent price, as it’s difficult finding products for my hair type. Once I ordered which was over a week ago, I received confirmation, however it shows my item has not been dispatched at all, that is too long a period of time for a company to ship out an item. Even if I was emailed or updated of any issues or delays I would be understanding, but the fact I’ve had nothing, is very disappointed. Somebody just had £15 of my money (which is a lot for me) and I’ve received no product.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

I have been ordering my hair extensions from them for almost a year and have to say the prices are reasonable FREE next day tracked Royal Mail shipping and they are always so friendly and helpful even when ordering online! Excellent products and excellent customer service! Highly recommend!

17 April 2026
Unprompted review

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