Musixmatch Reviews 

great service

I THINK IT IS AN INNOVATIVE, SOCIALLY-CONSCIOUS COMPANY THAT IS BRINGING PEOPLE TOGETHER THROUGH MUSIC AND THE FEELINGS IT EVOKES IN US. IT'S A NEW WAY OF CONNECTING IN THIS NEW ERA. I HAVE NO COMPLAINTS AND I HOPE THAT MY CONTRIBUTIONS CAN ADD TO THE PEOPLE WHO ALSO SEEK TO FEEL GOOD THROUGH MUSIC.

I love the idea of their service, and I don’t really need much from them. However, there were some issues that I needed to fix with their “Pro” transcription of my lyrics. Unfortunately, their app and website won’t allow to do anything. Something to do with verification. Okay, so I reached out to their support team.

It’s been about a week and I’ve had nothing but silence from them. Nothing, despite repeated attempts to get a status.

This is an issue. I like the idea of all that they promise for me paying for a “Pro” subscription, but I’m definitely not getting my money’s worth at this point, and I don’t exactly feel confident that I will.

You may just want to stick with the Free plan, do everything manually, and use other platforms to do the other things that Musixmatch promises it will do but can’t seem to deliver on.

Updated 1/30/26 - Robin from Musixmatch responded to my pleas for help. They fixed everything, gave me a credit, and were apologetic. I’m moving this to four stars since I do like the service. I’ll update the rating, hopefully to 5 stars (!) once I get a little more time on the platform. For now, I am happy again 😊

Tried to upload lyrics. I already had an EP out using CD Baby as the digital distributor. Manually synced all lyrics because the AI had a very limited knowledge of languages. Some lyrics appear correctly in Spotify, some don’t. One song seems impossible to upload to. The site just doesn’t work. Ended up in digital loop with the help.

For the uses of Musicmatch they are very useful and progressive

Had problems as an artist with my roster.
There were a couple of songs showing up that didn‘t belong to me.
It was solved perfectly and very fast by Manfredi!
Thanks a lot!

Very professional, courteous, and attentive support staff. Replied promptly and quickly resolved my issue with my lyrics not displaying on all platforms. They took really good care of me as a paid customer.

It's great if you want an already finished product (synched lyrics, tagged performers etc.) but my expierience contributing was pretty miserable, on mobile lyrics wont always save and synchronization is bad on both mobile and pc, the line switching animation last ~0.1/0.2s which makes it hard to actually get the finished thing to look good (especially in songs packed with multiple performers who's lines overlap), while trying to follow the guidelines (often having to include the end of the previous line, so that the visual switch happens at the beggining).
Also its really buggy sometimes just throwing you back to the start of the song (usually happens when you modified the lyrics (dividing into sections/correcting a typo)) or sometimes the page just wont load and you have to switch browsers

I had trouble with a promo and they were good v enough to honor it. Really appreciate the honesty and great product

The support was really helpful. My issue was solved within a day. Great support team!

Hello I'm a old music match member and I can't access old fb account BC it delete I don't like the point recrovry BC it don't recrovry all of thing in account And musixmatch have a lot of bug

Very nice and logical website. I immediately did everything I needed to do regarding song lyrics without any problems.

A terrible service that's practically impossible to use if you're a free user.

I only have one artist, why should I pay for another subscription?

I registered, provided my documents, sent a request to add my artist, and since then, nothing. Even though they claim verification takes several days, up to a week, it's probably been a month already.

I've already released four singles, but because of them, I still can't add lyrics even to the first one! They simply won't verify me.

Then I noticed that my distribution service (amuse) has a quick verification option, but it doesn't work because it requires adding a new artist (even if it's the same artist), and I supposedly already have one, which they haven't verified for almost a month.

I thought, okay, I'll delete the current artist and add them again, but this time through amuse. However, suddenly, it can't be deleted! This option simply doesn't exist anywhere!

I thought, okay, since this account is completely ruined, I'll delete it and create a new one and immediately link the artist through Amuse.

I deleted it, created a new one, but I simply can't log in! Every time I try to log in, I get an Infinite loading screen or error: "Something went wrong".

An absolutely terrible service that, unfortunately, has a monopoly in its niche, and you simply have no alternative, since music stores only work with it. It's simply impossible and inconvenient to use.

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Update:

After my review, they contacted me quickly and verified my artist almost instantly.

I'm still not happy with how inconvenient the website is (it's very easy to get confused in it), as well as the fact that even basic functions like deleting an artist are behind a paywall.

But at least they genuinely care about their reputation and are quite quick to try to help. In the world of digital services this is very important.

By far one of the worst apps out there. The website is riddled with errors and glitches, the ai chatbot doesn't help at all, and there is no way to communicate with support. I have had issues since June 2025, and I'm still waiting for someone to get back to me.

Based on what the AI chat said, the only way to "fix" the issue is by subscribing, contacting support, or verifying my account. First of all, why would I pay money to support a broken website? I'm still dealing with the same issues where the system is stuck telling me to verify, when my account has been verified. I cannot add my lyrics to my own songs, and there is no way to report these issues to Musixmatch. When the chatbot does "offer" to connect me with support, I am forced to select 1 of a few pre-populated options that are not related to my issue.

There is no contact us page, and all of the available "emails" that I've sent mail to have never gotten back to me. 6 months later, still no answer.

Great website to send official lyrics of our songs,
to Spotify, iTunes, ect...

Thank you Musixmatch !

I love writing, this experience with Musixmatch in someway fulfill what I love to do. And with different level of enthusiasm. Combining writing with music listening is awesome.

I think the setup of the website is easy to use and the tools are easily accessible without the Pro.

The glitchiest website I have ever used. Considering I paid about 160 USD for the privilege of using it (I believe it's normally closer to $180 for Pro but I got a small discount through LANDR), I expect much better functionality. Every song I have tried to sync has taken *at least* ten attempts, but on average probably twenty, as the website keeps crashing - this has happened on several, separate occasions. Clearing cache doesn't help. Ridiculous that this site has the monopoly on uploading lyrics. I hope someone with better infrastructure comes along to disrupt the market as this user experience truly sucks the joy out of uploading lyrics. Once they're up though it's great, and the auto-generated short clips and longer ones are nice. Just a shame it's such a pain to get to that point.

UPDATE IN RESPONSE TO MUSIXMATCH REPLY: Hello, thanks for your reply. I appreciate it. I am using the latest version of Chrome on desktop, no VPN. I have cleared cookies, cache for all time and restarted my machine and browser. None of this has helped. How do I contact you for support or some kind of compensation? This feels more like amateur hour and a rip off for artists who care about managing their lyrics more than it feels like a 160 USD 'Pro' experience. Until this user experience improves I will be advising people I know to avoid 'Pro' if they can help it. You can get a whole DAW for this amount of money, and that's not a yearly subscription, that's for life. Appalling rip off for the quality of functionality on the site. And to be specific about the issues that come up:
- audio file of song fails to upload for syncing 9 times out of 10 - massive waste of time and effort
- when stuff does finally upload, at some point everything freezes and I have to refresh and start again - at which point it's 50/50 whether my progress has been saved
- AI-time sync fails to load 9 times out of 10. Again, problem of things crashing, needing to reload and then progress may not have been saved at all, meaning the whole process needs to be started again - again.
- All in all, a process that could take 10 minutes or less if all goes smoothly is taking as much as an hour for each song. That is why, to me, this tool feels unprofessional and nowhere near worth the money I paid to use 'Pro'.

Looking through other reviews at three stars or lower I can see I am not the only one experiencing these issues.

I will, of course, update my review, if/when things change for the better.

Easy to use, GO MUSICMATCH