Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more
Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more
A terrible service that's practically impossible to use if you're a free user. I only have one artist, why should I pay for another subscription? I registered, provided my... See more
Company replied
Company details
Written by the company
Musixmatch is the world's largest catalog of song lyrics and translations
Contact info
40125, Bologna, Italy
- www.musixmatch.com
4.1
Great
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great for lyric distribution
Great for lyric distribution, however it takes really long for a free user to post the lyrics. They usually show up late on platforms. So please ensure the delay is reduced
6 March 2026
Unprompted review
BAD SUPPORT!
BAD SUPPORT!
I can't log in to my account and I can't move my claimed artist to another email, and no support or service! only if you pay for Pro-plan!
No reply to any of my emails and messages...
4 March 2026
Unprompted review
Reply from Musixmatch
Hi Khen,
Thank you for your feedback. We’re sorry to hear about the difficulty you’ve experienced accessing your account — we understand how frustrating that can be.
We were able to locate your email in our system, and we’ve just sent you a reply with instructions to help resolve the login issue you’re currently facing.
Response times have unfortunately been higher than usual this week, and we sincerely apologize for the delay. We truly appreciate your patience while we work through requests.
Please check your inbox (and spam folder, just in case), and feel free to reply directly to our message so we can continue assisting you until everything is fully resolved.
Best regards,
The Musixmatch Team
Muisxmatch has been a great help in the…
Muisxmatch has been a great help in the music industry. Provided the lyrics of virtually every song you're looking for easily. The fun and best part of it is that it allows to input lyrics you may know and are missing, verify those lyrics and publish them. It's such a great platform to listen to music with lyrics in view.
4 March 2026
Unprompted review
Best platform for lyrics and music lovers!
"Musixmatch offers an amazing experience for syncing and contributing lyrics. The interface is user-friendly, and it's a great community for music enthusiasts. Highly recommended for artists and fans alike!"
3 March 2026
Unprompted review
really unstable website
really unstable website
wipe out my entire contribution history
25 February 2026
Unprompted review
Reply from Musixmatch
Hi Luke,
Thank you for your feedback. We understand how frustrating it can be to feel like your contribution history has disappeared.
In most cases, this happens when users log in using a different method than the one originally used to create their account. Even if the same email address is used, logging in via a different method can create a separate, empty account where contributions, points, and badges won’t appear.
We recommend double-checking whether another account may have been created with a different login method. Once you access the original account, all your contributions and history should be visible.
Best regards,
The Musixmatch Team
Horrible Platform!
I can't access my artist profile, even though I paid for subscription, no costumer service, and provides user's music to AI development! you have to actively tick off the option but if you don't you can't go back and remove their authority. Wish we could just upload our lyrics through our distributions again.
25 February 2026
Unprompted review
Reply from Musixmatch
Hi Tala,
Thank you for taking the time to share your feedback and for providing your email address so we could look into this for you.
We’ve carefully checked our system and, unfortunately, we’re unable to find any account associated with the Apple private relay email address that was shared in your review. However, we did locate an account under your name that is registered with a Gmail address. This account has an active subscription and should be accessible by logging in using the “Continue with Google” option linked to that Gmail address.
Please try signing in with Google using your Gmail account — you should then be able to access your artist profile and view your purchased subscription.
If you continue to experience any issues, you can reach out directly via email at the Pro Plan support address listed in your payment receipt, and our team will be happy to assist you further.
Best regards,
The Musixmatch Team
ease to use
Ease to use, even though I had problems for a few days when the Studio app wouldn’t load and my newly released album was missing. But it was fixed in a couple of days.
I have been a member for more than a year and recently upgraded to Pro member and became a contributor to be able to upload to other artists too. I earned my Graduate badge and have been invited to take a test to earn the Curator badge.
My only feedback is for the Studio app. When the browser needs a refresh, sometimes the app does not save the last edit, so I need to redo the synced lyrics all over again. In my experience, 2 out of 10 times, it won’t save. The problem is if it is a difficult song, redoing the work becomes quite a hassle.
24 February 2026
Unprompted review
Why do we artists have to be taken…
Why do we artists have to be taken advantage of constantly? i just want to upload my own lyrics to my own songs with my own effort. Verifying is taking weeks now and i keep getting emails, if i upgrade that i get special treatment. Is this a joke? Its like a black mirror episode!!!!!!! Its my own lyrics and my own songs i cant believe this is real!
"""🕑 We review all artist claims in the order they’re received, with careful attention to ensure authenticity and prevent impersonation. Due to high demand, this process can sometimes take up to 30 days.
🏎️ Want to skip the wait? Upgrade to any of our Pro subscriptions to unlock priority claim review and get verified faster.
"""
17 February 2026
Unprompted review
Reply from Musixmatch
Hello Sam,
We understand how important it is to have your lyrics correctly connected to your songs.
Artist claims go through a verification process to prevent impersonation and incorrect ownership claims. Requests are handled in the order they’re received, and during periods of high demand, reviews can take up to 30 days.
Many online services — across different industries — offer optional priority or fast-track processing. Our Pro subscription works in a similar way: it provides access to a priority review queue. It does not affect ownership rights or control over content, and the standard verification process remains available to all artists.
We’ve requested your contact details and will be happy to look into the current status of your verification directly. Once we receive your information, we’ll review your case and provide an update.
Best Regards,
The Musixmatch Team
#1 Lyric and Synchronization Platform, Period!
Absolutely love your platform! The ease of use is fantastic and so many people get to enjoy the fruits of our collective labor. Thank you for being the #1 lyrics and synchronization platform hands down, bar none. Much love from the AlashicTribe! 💚🦊
21 February 2026
Unprompted review
I use Musixmatch as a contributor
I use Musixmatch as a contributor, adding lyrics. The platform is well organized, it’s easy to contribute, and you can clearly see the impact of your work. The app and the syncing tools are really helpful, and overall the experience feels straightforward and motivating.
As a small improvement, it would be great to make the review/validation process more transparent (for example, more feedback when a change is rejected). Other than that, excellent.
20 February 2026
Unprompted review
Is to make me put my lyrics on my…
Is to make me put my lyrics on my songs.
It enjoyable to use.
Musixmatch is the best I ever used.
18 February 2026
Unprompted review
Good lyric platform
Musixmatch is very good at lyrics; Spotify uses musixmatch as their lyric provider
They have "Apple Sing" (word to word lyrics), translations, and a big community.
The search though is a bit strange, you have to also get the artist's name for you to get the exact same song you wanted, but it's not a real problem. Would recommend, 10/10!
17 February 2026
Unprompted review
Pamela was wonderful
Pamela was wonderful! She was very warmth, understanding and transmitted a calming energy. She solved my issue easily and followed up on me. The best customer service I have had. We need more Pamelas in the world!
16 February 2026
Unprompted review
The app and site are fluid no lags
The app and site are fluid no lags, the service is good, quality lyrics, and overally a good platform
10 February 2026
Unprompted review
I love this app because it has many…
I love this app because it has many features, and I'm a music lover. This app made me fully appreciate the songs. I've been a contributor to the app since April 2025, and I loved translating lyrics and sync songs word for word. I took the translation curator test to increase my privileges, and thanks to God, I passed. Now I'm a skilled translator. I extend my sincere thanks to support service and the developers, and a special greeting to you all from my heart
8 April 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.