This is the second time I have purchased a brand new vehicle. I have told another colleague who will also being doing the same too. It is a no trainer. It is effortless in getting the car that you wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he... See more
Company replied
This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... See more
Company replied
I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source w... See more
Company replied
Company details
Written by the company
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Contact info
LN6 7QY, Lincoln, United Kingdom
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently purchased a new BMW X3…
I recently purchased a new BMW X3 through motor source group/forces cars direct, having never used this type of service before the team made the process easy for me. Lewis was very helpful and patient with all of my questions and needs, overall I am very happy with the service I received from both Lewis and Jessica. Thank you.
29 July 2025
Reply from Motor Source Group
Thank you so much for your review and such lovely comments for Lewis and Jessica.
It's our pleasure to help with your enquiries and new car order and we're pleased to hear how easy and supportive you found everything.
From all of our team, thank you for choosing Motor Source Group!
Straight forward and easy to deal with..
5 August 2025
Reply from Motor Source Group
Thank you - we're so pleased to help you and thank you for choosing Motor Source Group!
First time using MotorSource a pleasure…
First time using MotorSource a pleasure to deal with. Staff are very helpful and knowledgable. A great experience thus far. Thank you .
7 August 2025
Reply from Motor Source Group
It’s lovely to hear our team were helpful and supported you with your new car purchase. Our delivery team will be in touch soon to guide you through the next stage, and we’re always here if you have any other questions. Thank you for choosing Motor Source Group.
Chris Marren ,was very helpful ad…
Chris Marren ,was very helpful ad professional,and made the whole experience easy
11 August 2025
Reply from Motor Source Group
It's great to hear Chris made your experience easy and you were helped through the process. Our delivery team will be in touch soon to introduce themselves and discuss the next stage. Thanks for choosing Motor Source Group!
No hard sales pitch
No hard sales pitch, you decide what you want and they will sort everything else. From choosing everything required to paying deposit was no fuss or no rush. That's what I like. Thanks to Dave for his help
11 August 2025
Reply from Motor Source Group
Thank you for leaving your comments Phil, Dave will be happy his services were well received and helped you with your purchase. We are still here for any questions and our delivery team will be in touch soon. Thanks for choosing Motor Source Group!
So far so good
So far so good. Good sales help/advice from Stepen (sales)Looking fprward to receiving further updates Thanks.
8 August 2025
Reply from Motor Source Group
Thank you for sharing your thoughts, Stephen will be pleased to hear you had a good experience when buying your new car. The delivery team will be in touch with all the next steps soon. Thank you for choosing Motor Source Group.
Reply from Motor Source Group
It's great to hear you received excellent service and managed to ordered a car with us. Our delivery team will be in touch with the next stage soon. If you need anything else, please do get in contact, we are still here to help.
Thanks for choosing Motor Source Group.
Great customer experience
Great customer experience .
Easy to contact and quick to respond to queries .
28 July 2025
Reply from Motor Source Group
Thank you for sharing your thoughts with us. It's great to hear you received quick responses and 5 star service. Our delivery team will be in touch with delivery dates and we are still here if you need anything.
Thanks for choosing Motor Source Group!
I can only comment on my experience…
I can only comment on my experience regarding the initial contact, advice given, ordering and receiving confirmation of the order. The Motor Source advisors have been very helpful.
28 July 2025
Reply from Motor Source Group
Thank you for your review of service so far John, we really appreciate this and are so pleased to help you with your new car.
Our delivery team will continue to keep you updated as your order progresses, and we look forward to delivery of your new car too.
Thank you for choosing Motor Source Group!
Chris was extremely patient and helpful…
Chris was extremely patient and helpful providing estimates on several cars which helped us to make a decision.
24 July 2025
Reply from Motor Source Group
Thank you Suzanne, it's great to hear how helpful Chris has been and we're so pleased to help you with your new car. Thank you for choosing Motor Source Group!
It's early days having just placed an…
It's early days having just placed an order but so far my experience has been excellent. The staff answer the phone promptly, politely and professionally and explain the process in a clear and concise way. I have confidence in them delivering my car in a timely and cost effective way. Update to follow.
23 July 2025
Reply from Motor Source Group
Thank you for taking time to share your review and lovely comments for our staff and service.
Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.
Thank you for choosing Motor Source Group!
Once contact had been made the process…
Once contact had been made the process was smooth and easy
23 July 2025
Reply from Motor Source Group
Thank you Russ. We're so pleased to be able to help with your new car and thank you for choosing Motor Source Group!
Reply from Motor Source Group
Thank you - this is brilliant to hear and thank you for choosing Motor Source Group for your new car!
Good discounts with good service.
Once you enquire about a particular model, the speed at which the order is processed is very impressive, and the discounts for qualifying customers are most welcome.
16 July 2025
Reply from Motor Source Group
Thank you for sharing your review. We're so pleased to be able to help with your new car and to save you money too. From all of our team, thank you for choosing Motor Source Group!
Reply from Motor Source Group
Thank you Mr Cummings, this is lovely to hear! Thank you for choosing Motor Source Group too.
So far everything has being handled…
So far everything has being handled professionally.
15 July 2025
Reply from Motor Source Group
Thank you for your review and 5 stars Colin.
Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.
Thank you for choosing Motor Source Group!
Just put an order in for a Lexus nx…
Just put an order in for a Lexus nx car, from the time I contacted motor source group and was put through to Stephen Freestone, sales advisor, it couldn’t have been easier. Stephen was very knowledgeable with information about the model I wanted informing me there was a new model coming out and found out about new colours etc which my local dealership didn’t know. The ordering process was very easy with massive savings of nearly £10000 ! This is the first time I’ve used motor source but definitely won’t be my last. Many thanks Stephen and Motor Source Group.
14 July 2025
Reply from Motor Source Group
This is what we love to hear! Stephen will be pleased that he helped you with your new car decision and you have taken advantage of your savings. We hope to see you come back and if you need anything we are still here in the meantime. Thank you for choosing Motor Source Group!
Really helpful and friendly
Really helpful and friendly.
Quick to reply too. Got a great deal.
14 July 2025
Reply from Motor Source Group
Thank you so much for your lovely comments for our team! We're so pleased to be able to help you with your new car and thank you for choosing Motor Source Group!
Our Sales Advisor
Our Sales Advisor, Chris Marren, was knowledgeable, helpful, polite and a pleasure to deal with.
14 July 2025
Reply from Motor Source Group
Thank you so much Catherine for your feedback for Chris; he's really pleased to hear this!
Lewis- 1st class
Lewis was our contact, he was professional, timely and polite. 1st class
11 July 2025
Reply from Motor Source Group
Thank you Peter, this is lovely to hear and we know Lewis will be pleased too.
From all of our team, thank you for choosing Motor Source Group for your new car!
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