MoneySavingExpert.com Reviews 

The inaccurate information he give about saving money on energy is wrong. NO MATTER WHAT CUSTOMERS DO, THE PRICES STILL GO UP and that's because of GREEDY BARSTEWARDS and no other reason. He should tell it straight

Not a great website to use , joined the forum to advise others how trade centre wales are ripping off its customers , and within a day or so i had the post removed due to " While we appreciate that users may have had problems dealing with companies, for legal reasons we do not permit direct allegations of illegal activity against named individuals or businesses. " clearly looks to me like they may have some affiliation with trade centre wales , to make sure they don't receive a bad name !! Trade centre wales are scamming customers with a lifetime policy that is not worth the paper its written on , yet this website does not want this info put out on their website site !! not a great forum , there are better ones out there !! who appreciate the truth !!

Being encouraged by Martin Lewis to apply for Universal credit. I am only one working with family of two children, gone through all the work and appointments to find out I am not eligible, and I am way less what he advised. Misleading nothing else than con artist like plenty around. Shame on You!!!

When I saw the Go-chef I thought it was exactly what I needed. It was so easy to set the cooking time and temperarure and was reasonably priced depending where you bought it from costs between £60 and £95.
The first time I used it I did some sausages OK and I liked the idea of being able to see the food inside through the clear glass top. The second time I used it it it filled the kitchen with smoke and set my house alarms off. A small amount of fat was in the bottom and it seems that was a problem for it.
I returned it to JML and accepted the option to replace it as I liked it and thought I had just been unlucky.
I received the replacement but it died when used for the third time.
I contacted the supplier and there was no apology but they did say they were surprised because it was one of their.most successful products.
Again I returned it wondering how I had been so unlucky.
I am really disappointed because I really liked it. Just a shame because it frightened me and caused so much hassle.

Scammed by the man who was supposed to be against them!
When I complained to customer service about the problems I’d incurred through taking out a policy and quickly cancelling it with one of his best suppliers/quotes they said they couldn’t remove them from their list because they had a fixed financial agreement with them. You are not getting impartial advice from his website you are just making this guy richer. Dont

I looked at energy club martin lewis see if they offered better deal, i got irritateing calls from british gas & scotish power niether of which i would ever use as energy supplier. Haveing bad service from both in past. Disapointed had block their numbers, martin lewis what happened to energy club you once did . Disapointed
Martin Lewis help site is no longer ,its faiien.

Time for Martin Lewis to have a rest, and get if his high horse. States the obvious, and is most irritating.

Honestly the guy that came to my door was really nice, phone lines were also good, but the information was really misleading, I feel that this was down to the tablet and not the guy at my door, after running a couple of checks on my energy consumption and price it was discovered that I could save over 300 per year across gas and electric, this was not the case as I checked my price list after and found out that because I dont have a standing charge the first 2kwh is charged at a slightly higher rate, so their calculations were based of this number, it turns out that this slight increase is actually cheaper than the standing charge they were going to lut me on and the rate I was going to be on per kWh was slightly more than it was originally

Overall I'm not impressed with the information.

So easy to contact on the phone my call was answered straight away easy to set up new energy supplier and sorted out a problem with email the two people i spoke too excellent Sally and Jack top service

I don't even really want to give a star rating - its more a comment on the savings comparison tables. For Cash ISA - all but 1 of the 8 providers have a bonus rate or a withdrawal charge. Thisismoney.com and moneyfacts are much clearer as they show providers true rates either without the bonus included or they show all the providers not just the ones with the bonus rates so you can choose properly. It all just seems a bit misleading and confusing.

You endorsed company called Chip. They offer saving account with little higher rates.
1) To open an account no ID is required
2) I used Debit Card to 'Add money' and it takes days
to transfer, however Chip app shows the new balance.
3) They prefer to connect app and bank account via Open Banking which is not a problem, however they will scan every transaction, Direct Debit and standing order (for Autosave apparently). I consider that an invasion of privacy.
4) Now I'm trying to close account at Chip and get my money back to the bank account and I can't because app and bank account are not linked...? And they require additional checks. ID, statement, selfie.
They are eager to take money even without any security checks but to withdraw I need to talk to Customer Service who suggested I can send a copy of my ID via email without encryption...!
Not to mention their communication skills are not great (trying to be very diplomatic here; some rude words would be more appropriate)

I suggest MoneySavingExpert.com should research more before endorsing any business in the future, not only what they offer but also personal data security and customer service as well.

MSE promoting offers from giftcloud but no vouchers are received do not trust offers on MSE website. I have chased and emails details and belive this MSE SCAM

Sorry, wrong company. So annoyed at being scammed. I complained about msm instead of mse. Sorry.

I “Switched” energy supplier through MSE Cheap Energy Club on 2 May 2024. I should have received £20 for switching through them within 3-6 months, but 7 months on, I am still waiting for my cashback. I have been in contact with them over the past 4 weeks but just keep on getting excuses. Dishonest company. Wasn’t like that when it was owned by Martin Lewis. Shameful.

Having read that Martin Lewis said that tumble dryers cost £1 a load, we attached a meter to ours. Averaged over 8 loads, ours used just 1kWh per load. At today's prices that is about 24p per load. Our tumble drier is nothing special; not a condenser and the cheapest Bosch one we could get.

Couldnt find info I wanted about Sky tv on Sky site, couldnt get the info by phoning sky, but found it here.
Been using this site for many years and its always provided me with what I need.
I cant believe some of the bad reviews, clearly some people dont read the whole page and therefore misunderstand the info. I could spend all day pointing out their errors....

I’ve used the site many times for switches with energy companies, so, used them again to switch from EON to EDF at the beginning of April 2024, with the offer of £20 cash back paid by them within 3/6 months.
This long time period apparently is due to EDF having to contact MSE with the necessary details.
3/6 months!!! What are they using in this technological day and age morse code or semaphore???
When the cash back hadn’t arrived by early October I wrote to them and received a reply on 15th Oct saying:- ‘I understand it’s frustrating. We’re waiting for EDF to send a switch confirmation and referral fee. I’ve spoken to MSE Finance Team who have confirmed this data will be sent SHORTLY and will allow cash back to be issued. Will let you know as soon as we receive the update and provide a timescale on when to expect cash back’.
10 days on and not a dicky bird! No great shock or surprise!!!
With any luck I might receive it before the fixed term is finished next April.
For a website that blows its own trumpet very LOUDLY every week in its news letter, with all of their success stories they’ve had, I can’t recall an admittance of abject failure on their customers behalf in any of the ones I’ve read over the years??
In the future I will of course vote with my feet and go elsewhere for comparisons and were I can expect cash back within my lifetime.
I would urge any readers of the MSE weekly newsletter, who have switched their energy company this year through this site, and been promised cash back, to check through their records and ensure that you have received what was promised, as when waiting for it over such a VERY long time period it could easily be forgotten.
If you haven’t received yet, or, are still waiting for it, like I am, would you also please report it through Trustpilot in order that an overall picture of how efficient this site/system is can be arrived at and pressure can be applied to Lord ‘untouchable’ Lewis to do something quickly to sort out a very poor system/administration.

AMAZING WHAT A POOR REVIEW CAN DO!!!!

After months of waiting I suddenly received an e mail at 9.53am advising ‘we’ve recently received the information from EDF and the monies should be with you by the end of the week’.
UNBELIEVABLE how on the next working day after making my complaint this reply suddenly arrives, like magic!!
It highlights and confirms in my mind how atrocious the administration of this system is. To take OVER 6 months, after the supply has started, for a one tiny piece of information to be sent from one company to another is totally unacceptable.
I again request that any readers of this note, who’ve switched their supply in the last year, have definitely received the cash back they were originally promised.
You certainly can’t trust the power companies or the MSE administration, very poor indeed.
I look forward to seeing my complaint in a forthcoming edition of the weekly MSE newsletter, ha, ha ha!

Energy providers are now starting to offer fixed rates. I pay at present £131 per month from EON - MSE best price for a 1 year fix was £144. Went direct to Octopus Energy and obtained a 1 year for £125. So easy now as providers can access shared information to give an accurate figure. Disappointed by MSE and can only assume they only give prices for those companies which pay them a commission.

I signed up for cheap broadband through Martin Lewis website purely because I trusted him.

I then realised that I was being linked via a cashback site that rarely pays out due to intentionally complicated rules that make it almost impossible to get the vouchers.

These sites are unethical and I'm amazed that Martin Lewis is recommending these.

It is almost impossible to trust any recommendations online and I genuinely (possibly naively) assumed that Martin Lewis would not connect himself with these companies.

Lots of people rely on these recommendations as they are struggling financially and for them to lose out due to recommendations from Martin Lewis is worrying.

I really hope that Martin and anyone involved are not making any money whatsoever from any of these recommendations such as commission from any of us clicking on the links from this site.

I can see from other reviewers on here that they have had similar experiences.

It is unlikely I will use this site again.

Whilst I do not think they should recommend these sites at all, if they do they should provide clear warnings that there is a high risk that people may end up worse off.

edit - Martins Money told me to contact them so they could help me. I did. They did not respond.

Over 2 weeks now and despite chasing them still no response. Presumably they responded on here to make it look like they were going to do something but have done nothing.

Appears to be impossible to unsubscribe from the 'famous email'.

My father, who is 78, has been trying to unsubscribe and I tried the website and this 'technical malfunction' popup comes up. Looking online, this has been the case for some time and they seem to make it deliberately hard to get off their list. I think this should be reported. If it was legit, it would be easy enough to un-sub.