Shipping was fast and completely hassle-free. As soon as I opened the box, I could immediately tell the shoes were of exceptional quality, both in terms of design and materials. I'm really impressed w... See more
Company replied
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Review summary
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Beautiful shoes, well made. Shipping was super quick but expensive to Australia - would honestly prefer an option that was a bit cheaper and just standard shipping - personally I’m happy to wait a bit... See more
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I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly,... See more
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I loved visiting the store in Barcelona, I always bought shoes online before ! I received a lot of fashion support from the local team as it was absolutely difficult to choose one pair of shoes, ther... See more
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Company details
Written by the company
Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.
Contact info
30 Vyner Street, E2 9DG, London, United Kingdom
- customercare@miista.com
- www.miista.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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My item was sent very fast
My item was sent very fast, few hours after my order! Cannot wait to try my shoes on soon:)
26 June 2026
Reply from MIISTA
Hi Sophy,
Thank you so much for your lovely review! ✨
We’re thrilled that your order reached you so quickly. We hope your new pair feels as amazing to wear as it was exciting to receive!
Thank you for choosing Miista — we can’t wait to see where your Miistas take you!
Kindest,
Inês
Miista Customer Care
Best shoe brand ever <3
27 June 2026
Unprompted review
Reply from MIISTA
Hi Alesaandra,
Thank you so much for this amazing review!
Hearing that Miista is your favorite shoe brand means the world to us. We’re so grateful for your love and support, and we’ll keep creating unique designs that make you excited for your next pair!
Thank you for being part of the Miista community ✨
Kindest,
Inês
Miista Customer Care
Love the unique designs and easy to…
Love the unique designs and easy to navigate website, the pre access sale is a great plus!!
25 June 2026
Unprompted review
Reply from MIISTA
Hi Lujain,
Thank you so much for your lovely review! ✨
We’re so happy to hear that you enjoy our unique designs and your online shopping experience.
Thank you for being part of our journey — we can’t wait to surprise you with more new designs!
Kindest,
Inês
Miista Customer Care
Amazing but
Amazing but, The only thing is that I always have to try shoes on first. My feet are a true size 40, but they’re not narrow—they’re quite shaped and I have a high instep. Because of that, some shoes simply don’t fit me at all, so I often end up buying a 41 or even a 42.
I’d honestly love it if you could do a day in Vienna where people could come and try samples or buy previous styles. Every foot is different, right? That’s exactly why! 😊
26 June 2026
Reply from MIISTA
Hi Victoria,
Thank you so much for your thoughtful feedback!
We love hearing your ideas and completely agree that every foot is unique. We’ll share your Vienna event suggestion with our team — it would be amazing to meet more of our community in person!
Thank you for being part of Miista✨
Kindest,
Inês
Miista Customer Care
Just ordered some shoes
Just ordered some shoes , so far the experience has been great . Will update if there are any changes!
Bisous !
25 June 2026
Reply from MIISTA
Hi Annie,
Thank you so much for your lovely review! ✨
We’re so happy to hear you’ve had a great experience so far.
Thank you for choosing Miista — we hope your new shoes bring you lots of joy and compliments!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Nikolina,
Thank you so much for your lovely review!
We're thrilled to hear you're enjoying your MIISTA shoes. We can't wait to welcome you back for your next pair.
Kindest,
Inês
Miista Customer Care
Treasure
Thank you so much for my wonderful pair of shoes.
They are exactly what I hoped for:
beautiful, incredibly comfortable, and crafted with great attention to detail.
The entire experience, from ordering to payment and shipping, was smooth and effortless. On top of that, your customer service was exceptionally kind and helpful, which made the experience even more special.
I can already tell these shoes will become a true companion, and I'm looking forward to finding my next treasure.
Thank you for creating such beautiful work!
26 June 2026
Unprompted review
Reply from MIISTA
Hi Raphaela,
Thank you so much for taking the time to leave a review!
We’re absolutely delighted to hear that you love your MIISTA shoes and that they’ve become your newest treasure.
It’s feedback like yours that inspires us and keeps us working every day to create beautiful pieces with care and attention to detail.
We hope they become a favorite in your wardrobe and bring you joy for many seasons to come.
Kindest,
Inês
Miista Customer Care
First time I ordered a miista item
First time I ordered a miista item and I am very happy with the fast delivery and the perfect fit.
Thank you team miista!
18 June 2026
Reply from MIISTA
Hi Judith,
Thank you so much for taking the time to leave us a review!
We’re so happy to hear that your first MIISTA experience was such a positive one and that you’re loving your Roje Sandals.
We hope they become a favorite in your wardrobe and that you enjoy wearing them for many seasons to come.
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Andrea,
Thank you so much for taking the time to share your experience!
We’re delighted to hear that you’re enjoying your Aline Boots and that they arrived safely and smoothly. We put a lot of care into every detail, from craftsmanship to packaging, so it’s wonderful to know they reached you in perfect condition.
We hope your new boots become a favorite pair in your wardrobe and that you enjoy wearing them for many seasons to come.
Kindest,
Inês
Miista Customer Care
I hesitated for a long time before…
I hesitated for a long time before ordering these shoes online because I wasn’t sure how they would fit or whether they would be comfortable. Summer boots have quite a complex construction, and unfortunately there is no Miista store in the Netherlands where I could try them on in person.
When the box arrived, I was immediately impressed by the beautiful packaging, the tissue paper, and the lovely card inside. It felt very special from the very first moment.
The boots turned out to be incredibly comfortable, even with the heel. The design and construction are simply stunning and unlike anything else I own.
But what impressed me the most was how they made me feel. The moment I put them on, I instantly felt more confident, sexy, and a little bit daring. I absolutely love that feeling, and it’s actually quite rare for a piece of clothing or a pair of shoes to create such an emotional reaction.
Thank you so much to the entire Miista team for creating this beautiful pair of summer boots. They are truly special. ♡
19 June 2026
Reply from MIISTA
Hi Evgeniia,
Thank you so much for sharing such a beautiful review!
We’re absolutely thrilled to hear how much you love your Sajana Boots. Knowing that they made you feel confident, bold, and special is exactly the kind of feeling we hope our designs inspire.
From the thoughtful details in the packaging to the craftsmanship of each pair, we want every MIISTA experience to feel unique from the moment your box arrives. It means so much to hear that the comfort, design, and character of your boots exceeded your expectations.
We hope they become a cherished part of your wardrobe and accompany you on many unforgettable moments.
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Asia,
Thank you so much for your lovely review!
We’re thrilled to hear that you’re so happy with your Sajana Boots. It means a lot to know that they’ve brought you such a positive MIISTA experience.
We hope you enjoy wearing them and that they become a beautiful and special addition to your wardrobe✨
Kindest,
Inês
Miista Customer Care
Very comfortable shoes. The shipping was super fast
Very comfortable shoes! The shipping was super fast.
19 June 2026
Reply from MIISTA
Hi Rachele,
Thank you so much for your lovely review!
We’re so happy to hear that you’re enjoying your Shari Mules and that they’ve impressed you with their comfort. We know how important it is for a pair of shoes to feel as good as they look, so it means a lot to hear that they’re already a favorite.
We hope they bring you lots of beautiful moments and become a go-to pair in your wardrobe.
Kindest,
Inês
Miista Customer Care
I love the design direction and visual…
I love the design direction and visual communication at this brand. I would even like to get to know the design team, as I am designer myself.
26 June 2026
Unprompted review
Reply from MIISTA
Hi Maya,
Thank you so much for sharing your thoughts with us!
We’re delighted to hear that our design direction and visual language resonate with you. At MIISTA, we’re passionate about creating pieces that combine creativity, craftsmanship, and a strong sense of identity.
We truly appreciate your kind words and your curiosity about the team behind the brand. We hope to continue inspiring you through our collections and creative journey.
Kindest,
Inês
Miista Customer Care
Best shoes 🔥
26 June 2026
Unprompted review
Reply from MIISTA
Hi Nazezhda,
Thank you so much for your amazing review!
We’re so happy to hear that you’re loving your MIISTA shoes. It means the world to know that our designs have made such a great impression.
We hope they bring you lots of beautiful moments and become a go-to pair in your wardrobe.
Kindest,
Inês
Miista Customer Care
I love miista
I love miista. My favorite shoe brand. Great quality and fantastic customer service. Have bought 4 pairs now and clothing too!
26 June 2026
Unprompted review
Reply from MIISTA
Hi Marina,
Thank you so much for your wonderful review!
It makes us so happy to hear that MIISTA has become your favorite shoe brand and that you’ve now welcomed four pairs into your wardrobe, along with our clothing pieces. Your continued support means so much to us.
Feedback like yours is what inspires us to keep creating pieces with care and passion.
Thank you for being part of the MIISTA community — we can’t wait to see what you choose next!
Kindest,
Inês
Miista Customer Care
they always communicate with you
i kniw many companies are responsive but miista always in touch with you. they ask you if you liked it they ask you if you need their help. they ask you if they can change something for you. never had problems and I don't think I will have.
about the quality: You know after buying one shoes that they make the bestest best quality.
and of course design is something that makes them so unique.
thank you
19 June 2026
Reply from MIISTA
Hi Nikoloz,
We’re truly grateful for your kind words and for your continued trust in MIISTA. It means so much to hear that you feel supported throughout your experience with us.
We’re especially happy to hear that you’re loving your Abisai Sandals and that the quality, design, and uniqueness of our pieces stand out to you. Creating shoes that feel special, beautifully made, and truly personal is at the heart of what we do.
Thank you for being part of the MIISTA community. We look forward to sharing more designs with you in the future!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Laurent,
Thank you so much for taking the time to share your experience with us!
We’re so happy to hear that your Mayra Sandals have found a place in your wardrobe. We love creating pieces that feel effortless yet distinctive, and it’s wonderful to know that the design and craftsmanship resonated with you.
Every MIISTA pair is made with attention to detail, from the materials we choose to the final touches that make each style unique. We hope they bring you many beautiful moments and become a pair you’ll reach for again and again.
Thank you for being part of the MIISTA community✨
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Evie,
Thank you so much for your lovely review!
We’re delighted to hear that you’re loving your Roje Sandals. We put a lot of care into designing pieces that feel unique while becoming effortless favorites in your wardrobe.
Thank you for being part of the MIISTA community — we can’t wait to see what you choose next!
Kindest,
Inês
Miista Customer Care
Alfreda boots
Love the Alfreda boots. But sad to see they’re cheaper on line, on sale = [327€] than in their pop up sale store in Copenhagen, where I payed 370€!
25 June 2026
Reply from MIISTA
Hi Jane,
Thank you so much for sharing your feedback with us!
We’re so happy to hear that you love your Alfreda Boots and that they’ve made such a positive impression🤍
We completely understand your disappointment regarding the price difference you noticed. Our prices can vary between different sales channels and promotional periods, especially during pop-up events and online sales, as each channel may have different offers available at specific times.
We truly appreciate you bringing this to our attention and, most importantly, we’re grateful that you chose MIISTA and hope you continue to enjoy your beautiful Alfreda Boots.
Kindest,
Inês
Miista Customer Care
Easy to order international and not…
Easy to order international and not super expensive shipping - excited to receive my order!
25 June 2026
Reply from MIISTA
Hi Ines,
Thank you so much for your lovely review!
We are delighted to hear that you found the ordering process easy and the international shipping convenient. We hope you are enjoying your beautiful Jadzia Sandals and that they become a favorite in your wardrobe!
Thank you for your support, and we hope to welcome you back soon✨
Kindest,
Inês
Miista Customer Care
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