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MIISTA Reviews 

2,037
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,000 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality, craftsmanship, and unique design of products, often highlighting their comfort and durability. The helpfulness of staff and efficient customer service ensure a smooth and satisfying overall user experience. However, some customers reported occasional product quality issues, with items breaking or materials peeling. A few also noted that shoes sometimes required a breaking-in period, caused initial discomfort, or had inconsistent sizing. Some reviewers experienced difficulties with customer service, citing incorrect items, slow responses, or restrictive return policies.

What people talk about most

Product

People report positive experiences with the product, often praising the unique designs, high quality, and... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful, comfortable, and unique... See more

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as helpful,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's friendliness,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth processes, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping was fast and completely hassle-free. As soon as I opened the box, I could immediately tell the shoes were of exceptional quality, both in terms of design and materials. I'm really impressed w... See more

Company replied

Rated 5 out of 5 stars

Beautiful shoes, well made. Shipping was super quick but expensive to Australia - would honestly prefer an option that was a bit cheaper and just standard shipping - personally I’m happy to wait a bit... See more

Company replied

Rated 5 out of 5 stars

I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly,... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of sandals. They are very beautiful, comfortable, high-quality, and unique. They look even better than in the photos. The price is affordable. The packaging and shipping were perfec... See more


Company details

  1. Fashion Designer
  2. Clothing Store
  3. Shoe Store

Written by the company

Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,037)

1,159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service is great

The service is great, the shoes are beautiful and comfortable. I only put 4 stars for now because I’ve yet to see how they last in time.

27 June 2026
MIISTA logo

Reply from MIISTA

Hi Marie,

Thank you so much for your lovely review!

We're delighted to hear that you loved the service and found your shoes both beautiful and comfortable. We hope you're enjoying your Raeny sandals and that they become a favorite in your wardrobe.

Thank you for visiting our Paris store, and we hope to welcome you back again soon!

Kindest,
Inês
Miista Custumer Care

Rated 5 out of 5 stars

Miista store in BCN was insane !

I loved visiting the store in Barcelona, I always bought shoes online before ! I received a lot of fashion support from the local team as it was absolutely difficult to choose one pair of shoes, there are too many that I love <3 i bought my dominatrice boots that I wanted since long time and haven’t worn them yet because its too hot ehehe
My partner in crimes working at the store, Kai and Juanchurro, Made me laugh and helped me in the choice. I love the brand, you imagine and dress up a strong and powerful woman, that’s what makes me always come back !

19 June 2026
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Reply from MIISTA

Hi Gaia,

Thank you so much for your incredible review!

We’re absolutely delighted to hear about your experience at our Barcelona store. It’s amazing to know that after discovering Miista online, you finally had the chance to visit us in person and enjoy the full Miista experience.

We’ll make sure to share your lovely words with Kai and Juan Carlos — they’ll be so happy to know they helped make your visit memorable (and fun!).

Thank you for your continued love and support for Miista. Creating designs that celebrate confidence, individuality, and powerful self-expression is at the heart of what we do, and we’re so happy to have you as part of our community🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars
MIISTA logo

Reply from MIISTA

Hi Martina,

Thank you so much for your lovely review!

We’re so happy to hear that you had an incredible experience and that you’re loving your Abisai Sandals. It means a lot to know that our designs and craftsmanship have made such a special impression.

Thank you for being part of the Miista community✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

attention to detail 💕✨

everything was perfect. I love the design, the material and how it is delivered to the costumer (with the cute card)

20 June 2026
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Reply from MIISTA

Hi Elisa,

Thank you so much for your beautiful review!

We’re delighted to hear that you appreciate the details behind your Miista experience, from the design and materials to the special touch of the handwritten card.

We put a lot of love and care into every order, so it means so much to know that these little details made your experience feel memorable.

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Loved the sample sale!

Sample sale had tons of shoes in many sizes, even though it was the last day! Staff was super sweet and deals were pretty good considering original prices. Clothing prices were a bit steep though. Very cool experience and love my new flats!

28 June 2026
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Reply from MIISTA

Hi Carmen,

Thank you so much for sharing your experience!

We’re so happy to hear that you enjoyed our Sample Sale and had a great time discovering your new Miistas. We’ll make sure to share your kind words with our team — it means a lot to know their help and energy made your visit even more special.

We’re always excited to give our community the chance to find unique Miista pieces and enjoy a more accessible way to discover our collections.

Thank you again for joining us🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Amazing !

To start .. loved your items so much I couldn’t choose which one I liked more so I got them all ☺️
The costumer care was awesome and nice
After receiving my order which didn’t take too long since I’m in Saudi Arabia the packaging was so nice but what made a huge difference was the cards personally written for me it was so sweet and thoughtful of you !
And keeping the best for last the items were nicer than I thought I LOVE them .. the craftsmanship was great . That was my first time buying from you but for sure won’t be the last ..
Thank you very much for the whole experience. God bless you and wish you all the best ..

28 June 2026
Unprompted review
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Reply from MIISTA

Hi Munnera,

Thank you so much for your incredible review!

We’re absolutely delighted to hear that your first Miista experience was so special✨

We put a lot of care into creating not only unique designs, but also a memorable experience from the moment your order arrives. We’re so happy that the personal touch of our handwritten cards made you feel connected to the Miista team, even from far away.

Thank you for choosing Miista and for your beautiful words. We can’t wait to welcome you back and be part of your next Miista discovery!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Great design

Real leather with niche design. Great use of colors.

27 June 2026
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Reply from MIISTA

Hi Yuhsien,

Thank you so much for your lovely review!

We’re delighted to hear that you’re enjoying your Nikoletta Sneakers and that you appreciate the unique design, quality leather, and carefully considered color combinations.

Creating pieces that feel distinctive while showcasing exceptional craftsmanship is at the heart of what we do, so it means a lot to know these details stood out to you.

Thank you for your support — we hope your Nikoletta Sneakers become a favorite in your wardrobe!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

I have four pairs of Miistas!

I have four pairs of Miistas!

Im super satisfied with all of them, the oldest pair is 4 years old and honestly I’ve worn them in so many occasions they are still great.

just ordered the fifth, I hope the standard and quality will be the same

27 June 2026
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Reply from MIISTA

Hi Anja,

Thank you so much for this incredible review!

Four pairs of Miista (and a fifth one on the way!) — we couldn’t be happier to have you as part of our community. It’s so special to hear that your first pairs have been with you for years, through countless occasions, and are still bringing you joy.

We design every pair with the intention of creating something that feels unique from the first wear and continues to become more personal over time.

Thank you for trusting us and for being part of the Miista community🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

quick

quick, good made

19 June 2026
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Reply from MIISTA

Hi Elenore,

Thank you so much for your lovely review!

We’re delighted to hear that you had a great experience and that you’re happy with the quality of your Yeida Ballerinas.

We put a lot of care into creating pieces that combine thoughtful design, craftsmanship, and comfort, so it means a lot to know you appreciate it.

Thank you for choosing Miista — we hope your new pair becomes a favorite in your wardrobe!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Went to the store during a 5 hour layover in Barcelona because these shoes are worth it

Kai the guy at the store was so sweet and helpful plus the shoes are to die for.

20 June 2026
Unprompted review
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Reply from MIISTA

Hi Yael,

Thank you so much for your amazing review!

We’re so happy to hear that you chose to visit our Barcelona store — it means so much that Miista was worth making a stop for!

We’ll make sure to share your lovely words with Kai. He’ll be delighted to know he helped make your visit even more memorable.

Thank you for your support and for taking the time to discover Miista in person. We hope your new pair brings you lots of compliments and unforgettable moments!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars
MIISTA logo

Reply from MIISTA

Hi Monica,

Thank you so much for your lovely review!

We’re so happy to hear that you had a great experience shopping with us online.

Thank you for choosing Miista, and we hope you continue to enjoy your pieces!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

I love my Miista shoes

I love my Miista shoes. They are very comfortable for heels and I can tell they are well made. I also really appreciated the handwritten note that came inside the box - great customer experience!

19 June 2026
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Reply from MIISTA

Hi Stephanie,

Thank you so much for your beautiful review!

We’re so happy to hear that you’re loving your Abisai Sandals and that you appreciate the craftsmanship, comfort, and little details that make the Miista experience special.

Our handwritten notes are a small way for us to add a personal touch to every order, so it means a lot to know it made your experience even more memorable.

Thank you for choosing Miista 🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

I loved the experience- had my eye on…

I loved the experience- had my eye on miista for a while and i got my first pair from the barcelona branch as a birthday gift from me to me haha. Kai was very helpful ✨💕

20 June 2026
MIISTA logo

Reply from MIISTA

Hi Farida,

Thank you so much for your beautiful review!

We’re so happy to hear that you finally had the chance to visit our Barcelona store and celebrate such a special moment with your first pair of Miistas. A birthday gift to yourself is always the best kind of gift!

We’ll make sure to share your lovely words with Kai — he’ll be so happy to know he helped make your experience even more memorable.

Thank you for choosing Miista and for being part of our community🤍

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

love the designs

love the designs even for more conservative person like me!

19 June 2026
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Reply from MIISTA

Hi Nathalie,

Thank you so much for your lovely review!

We’re so happy to hear that our designs have captured your heart. Creating pieces that feel unique while allowing everyone to express their own personal style is what inspires us every day.

Thank you for choosing Miista✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

My favourite shoe brand by far

My favourite shoe brand by far. I already own more than five pairs and keep coming back for more. The designs are unique and creative, they’re incredibly comfortable, and I really appreciate that they include extra heel caps.

27 June 2026
Unprompted review
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Reply from MIISTA

Hi Hollie,

Thank you so much for this incredible review!

Knowing that Miista has become your favorite shoe brand and that your collection keeps growing means the world to us. We’re so grateful to have you as part of our community!

We love creating designs that feel distinctive while still being comfortable and made to be enjoyed for years🤍

Thank you for your continued support — we truly appreciate it!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Good cooperation with the eshop…

Good cooperation with the eshop partner.Usually grate quality and comfort shoes

26 June 2026
MIISTA logo

Reply from MIISTA

Hi Evangelia,

Thank you so much for your lovely review!

We’re delighted to hear that you had a great experience and that you’re enjoying the quality and comfort of your Jadzia Sandals.

Creating pieces that combine distinctive design with comfort and craftsmanship is what drives us, so it means a lot to know your Miistas have met your expectations.

Thank you for choosing Miista ✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

The pair of shoes that I wanted was out…

The pair of shoes that I wanted was out of stock, I subscribed to get a notification of when it would be available again and 20min later it was!
Fast and good experience, can't wait to try the shoes!

27 June 2026
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Reply from MIISTA

Hi Julia,

Thank you so much for your lovely review!

We’re so happy to hear that you were able to get the pair you had been waiting for. It’s always exciting when a favorite piece becomes available again!

We hope you’re loving your new shoes and that they bring the perfect touch of Miista style to your wardrobe.

Thank you for choosing Miista — we hope this is the first of many pairs!

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

My wife loves Miista shoes

My wife loves Miista shoes. I think this is her fourth pair from Miista. Keep it on!

27 June 2026
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Reply from MIISTA

Hi Roman,

Thank you so much for this amazing review!

We’re thrilled to hear that Miista has become a favorite in your wife’s collection — four pairs is amazing! It means so much to know that our designs have found a special place in her wardrobe.

Thank you for supporting us and for being part of the Miista journey✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars
MIISTA logo

Reply from MIISTA

Hi Ksenia,

Thank you so much for your lovely review!

We’re delighted to hear that you’re enjoying your new pair and that the design caught your eye. Creating pieces that feel unique, stylish, and full of personality is what inspires us.

Thank you for choosing Miista✨

Kindest,
Inês
Miista Customer Care

Rated 5 out of 5 stars

Super user friendly looking and…

Super user friendly looking and purchasing experience :)

27 June 2026
MIISTA logo

Reply from MIISTA

Hi Martha,

Thank you so much for your lovely review!

We’re delighted to hear that you enjoyed your shopping experience and found our website easy and seamless to use. We know that discovering the perfect pair should be just as enjoyable as wearing them.

We hope you’re loving your new Imogen Boots and that they become a beautiful addition to your Miista collection.

Thank you for choosing Miista and for your support!

Kindest,
Inês
Miista Customer Care

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