Shipping was fast and completely hassle-free. As soon as I opened the box, I could immediately tell the shoes were of exceptional quality, both in terms of design and materials. I'm really impressed w... See more
Company replied
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Review summary
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Beautiful shoes, well made. Shipping was super quick but expensive to Australia - would honestly prefer an option that was a bit cheaper and just standard shipping - personally I’m happy to wait a bit... See more
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I only learnt recently that people have different toe shapes, because I have been having a lot of trouble finding boots to fit a ‘Roman’ foot, without compressing the toes. These boots fit perfectly,... See more
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I loved visiting the store in Barcelona, I always bought shoes online before ! I received a lot of fashion support from the local team as it was absolutely difficult to choose one pair of shoes, ther... See more
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Company details
Written by the company
Handmade footwear, clothing, and accessories with a commitment to the alternative and the future of creativity, collaboration and craftsmanship. We invite you to discover Miista's Short Supply Chain, our dedication to The Opposite Thing. Worldwide shipping available.
Contact info
30 Vyner Street, E2 9DG, London, United Kingdom
- customercare@miista.com
- www.miista.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MIISTA
Hi Elenore,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience and that you’re happy with the quality of your Yeida Ballerinas.
We put a lot of care into creating pieces that combine thoughtful design, craftsmanship, and comfort, so it means a lot to know you appreciate it.
Thank you for choosing Miista — we hope your new pair becomes a favorite in your wardrobe!
Kindest,
Inês
Miista Customer Care
Went to the store during a 5 hour layover in Barcelona because these shoes are worth it
Kai the guy at the store was so sweet and helpful plus the shoes are to die for.
20 June 2026
Unprompted review
Reply from MIISTA
Hi Yael,
Thank you so much for your amazing review!
We’re so happy to hear that you chose to visit our Barcelona store — it means so much that Miista was worth making a stop for!
We’ll make sure to share your lovely words with Kai. He’ll be delighted to know he helped make your visit even more memorable.
Thank you for your support and for taking the time to discover Miista in person. We hope your new pair brings you lots of compliments and unforgettable moments!
Kindest,
Inês
Miista Customer Care
Online works perfectly well !!!!
27 June 2026
Reply from MIISTA
Hi Monica,
Thank you so much for your lovely review!
We’re so happy to hear that you had a great experience shopping with us online.
Thank you for choosing Miista, and we hope you continue to enjoy your pieces!
Kindest,
Inês
Miista Customer Care
I love my Miista shoes
I love my Miista shoes. They are very comfortable for heels and I can tell they are well made. I also really appreciated the handwritten note that came inside the box - great customer experience!
19 June 2026
Reply from MIISTA
Hi Stephanie,
Thank you so much for your beautiful review!
We’re so happy to hear that you’re loving your Abisai Sandals and that you appreciate the craftsmanship, comfort, and little details that make the Miista experience special.
Our handwritten notes are a small way for us to add a personal touch to every order, so it means a lot to know it made your experience even more memorable.
Thank you for choosing Miista 🤍
Kindest,
Inês
Miista Customer Care
I loved the experience- had my eye on…
I loved the experience- had my eye on miista for a while and i got my first pair from the barcelona branch as a birthday gift from me to me haha. Kai was very helpful ✨💕
20 June 2026
Reply from MIISTA
Hi Farida,
Thank you so much for your beautiful review!
We’re so happy to hear that you finally had the chance to visit our Barcelona store and celebrate such a special moment with your first pair of Miistas. A birthday gift to yourself is always the best kind of gift!
We’ll make sure to share your lovely words with Kai — he’ll be so happy to know he helped make your experience even more memorable.
Thank you for choosing Miista and for being part of our community🤍
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Nathalie,
Thank you so much for your lovely review!
We’re so happy to hear that our designs have captured your heart. Creating pieces that feel unique while allowing everyone to express their own personal style is what inspires us every day.
Thank you for choosing Miista✨
Kindest,
Inês
Miista Customer Care
My favourite shoe brand by far
My favourite shoe brand by far. I already own more than five pairs and keep coming back for more. The designs are unique and creative, they’re incredibly comfortable, and I really appreciate that they include extra heel caps.
27 June 2026
Unprompted review
Reply from MIISTA
Hi Hollie,
Thank you so much for this incredible review!
Knowing that Miista has become your favorite shoe brand and that your collection keeps growing means the world to us. We’re so grateful to have you as part of our community!
We love creating designs that feel distinctive while still being comfortable and made to be enjoyed for years🤍
Thank you for your continued support — we truly appreciate it!
Kindest,
Inês
Miista Customer Care
Good cooperation with the eshop…
Good cooperation with the eshop partner.Usually grate quality and comfort shoes
26 June 2026
Reply from MIISTA
Hi Evangelia,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience and that you’re enjoying the quality and comfort of your Jadzia Sandals.
Creating pieces that combine distinctive design with comfort and craftsmanship is what drives us, so it means a lot to know your Miistas have met your expectations.
Thank you for choosing Miista ✨
Kindest,
Inês
Miista Customer Care
The pair of shoes that I wanted was out…
The pair of shoes that I wanted was out of stock, I subscribed to get a notification of when it would be available again and 20min later it was!
Fast and good experience, can't wait to try the shoes!
27 June 2026
Reply from MIISTA
Hi Julia,
Thank you so much for your lovely review!
We’re so happy to hear that you were able to get the pair you had been waiting for. It’s always exciting when a favorite piece becomes available again!
We hope you’re loving your new shoes and that they bring the perfect touch of Miista style to your wardrobe.
Thank you for choosing Miista — we hope this is the first of many pairs!
Kindest,
Inês
Miista Customer Care
My wife loves Miista shoes
My wife loves Miista shoes. I think this is her fourth pair from Miista. Keep it on!
27 June 2026
Reply from MIISTA
Hi Roman,
Thank you so much for this amazing review!
We’re thrilled to hear that Miista has become a favorite in your wife’s collection — four pairs is amazing! It means so much to know that our designs have found a special place in her wardrobe.
Thank you for supporting us and for being part of the Miista journey✨
Kindest,
Inês
Miista Customer Care
really nice and cool shoes
19 June 2026
Reply from MIISTA
Hi Ksenia,
Thank you so much for your lovely review!
We’re delighted to hear that you’re enjoying your new pair and that the design caught your eye. Creating pieces that feel unique, stylish, and full of personality is what inspires us.
Thank you for choosing Miista✨
Kindest,
Inês
Miista Customer Care
Super user friendly looking and…
Super user friendly looking and purchasing experience :)
27 June 2026
Reply from MIISTA
Hi Martha,
Thank you so much for your lovely review!
We’re delighted to hear that you enjoyed your shopping experience and found our website easy and seamless to use. We know that discovering the perfect pair should be just as enjoyable as wearing them.
We hope you’re loving your new Imogen Boots and that they become a beautiful addition to your Miista collection.
Thank you for choosing Miista and for your support!
Kindest,
Inês
Miista Customer Care
Great products
Great products. Very good styling, great customer service. Love the brand and wish them the best
20 June 2026
Reply from MIISTA
Hi Suma,
Thank you so much for your amazing review!
We’re incredibly happy to hear that you love Miista and that our designs, styling, and customer care have made such a great impression. Feedback like yours truly inspires our team and reminds us why we put so much passion into every piece and every interaction.
Thank you for being part of our journey and for supporting a brand built around creativity, craftsmanship, and individuality. We can’t wait to continue creating pieces you’ll love!
Kindest,
Inês
Miista Customer Care
it's a really lovely
𓁥 𓆕 it's a really lovely, sexy and great quality shoes. I appreciate the artisans job is wonderful 𓇼𓅯
19 June 2026
Reply from MIISTA
Hi María,
Thank you so much for your beautiful review!
We’re so happy to hear that you love the design, quality, and craftsmanship behind your Miista pair. Every piece is created with a lot of care and passion by our artisans, so it means the world to know that their work is appreciated.
Thank you for celebrating the details that make Miista special. We hope your shoes continue to bring confidence, joy, and many unforgettable moments!
Kindest,
Inês
Miista Customer Care
The shoes are just wunderfull!
19 June 2026
Reply from MIISTA
Hi Ute,
Thank you so much for your lovely review!
We’re so happy to hear that you’re loving your Miista shoes. Knowing that our designs bring joy to our customers is the greatest compliment for our team.
Thank you for choosing Miista and for being part of our community ✨
Kindest,
Inês
Miista Customer Care
Great, as always
Both pieces were great, the quality is always excellent and delivery super fast.
19 June 2026
Reply from MIISTA
Hi Lucia,
Thank you so much for your lovely review!
We’re so happy to hear that your experience with Miista continues to be a great one.
Thank you for coming back to Miista and for trusting us with your purchases. We truly appreciate your support and hope you continue to enjoy your new pieces🤍
Kindest,
Inês
Miista Customer Care
have ordered via Miista multiple times…
have ordered via Miista multiple times and also returned, and customer service around questions on returns has been good, and also have always received my voucher as promised
24 June 2026
Unprompted review
Reply from MIISTA
Hi!
Thank you so much for your lovely review!
We’re truly grateful for your continued trust in Miista. It means a lot to know that our team has been able to support you throughout your shopping journey and make every step feel easy and reassuring.
Thank you for being part of the Miista community — we truly appreciate your support and look forward to welcoming you back again!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Margherita,
Thank you for taking the time to share your feedback with us.
Our sale prices vary depending on factors such as the construction of each style and whether it is from a past collection or a more recent one. We always aim to offer the best possible value while reflecting the craftsmanship and materials that go into each pair.
We truly appreciate your comments and hope you're enjoying your beautiful Gianna Mules!
Kindest,
Inês
Miista Customer Care
Always a good choice
Always a good choice. Incredible quality and designs.
Good and fast delivery service.
17 June 2026
Reply from MIISTA
Hi Veronica,
Thank you so much for your wonderful review!
We’re so happy to hear that Miista continues to be a great choice for you. Knowing that you appreciate our designs, craftsmanship, and delivery experience means so much to our team.
We put a lot of passion into creating pieces that feel unique and made to be enjoyed, so your support truly inspires us to keep going.
Thank you for choosing Miista and for being part of our journey!
Kindest,
Inês
Miista Customer Care
Reply from MIISTA
Hi Dieuwertje,
Thank you so much for your lovely review!
We’re so happy to hear that you had a great experience with Miista and that you’re enjoying your new pair. Knowing that our designs and service have made a positive impression means so much to our team.
Thank you for choosing Miista — we hope your new shoes bring you lots of joy and compliments!
Kindest,
Inês
Miista Customer Care
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