The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more
What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more
I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more
Company details
About Micro Dream Limited
Written by the company
At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company
- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
4.5
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still not received my parcel
Still not received my parcel, DPD failed twice, I then paid for delivery to find out they took my money, but the item was sent back. Unable to contact Micro Dream Ltd. Lost money and laptop.
It has taken you 3 months to respond toy messages.
15 January 2026
Reply from Micro Dream Limited
DPD attempted delivery twice, but the parcel could not be delivered as no one was available to receive it. Tracking also shows the delivery was rearranged for 21 January 2026, but the parcel was still missed and was then returned to us.
Once the parcel arrived back with MicroDream, a refund was processed.
Good experience
PC came alot earlier than I expected, which was a welcome surprise.
My only issue is that the pc did not come with built in WiFi & Bluetooth. The WiFi adapter provided was a 2.4ghz WiFi adapter, which was really poor, I had to go buy a 5ghz one myself.
This was probably advertised before I bought it but I just think when your spending that amount of money it should come fully ready - apart from that buzzing with the pc and the experience. Would order with micro dream again.
15 January 2026
Laptop didn’t disappoint
Needed a replacement laptop but didn’t want to spend a lot £’s.. I found Microdream during a google search and after reading reviews decided to order a refurbished HP laptop. Delivery was about 7 days. The condition was like new. I paid £162 and was very surprised and happy with the laptop I received. Absolutely no appearance of being used. Easy to set up and I would definitely use this company again and recommend it to others who need a laptop.
15 January 2026
Refurb laptop
Laptop quality and condition was almost perfect, although anti slip pads on the underside were broken.
Delivery was suppose to be next day, but took a week to arrive.
Other than that - very happy.
5 January 2026
Great!
The website was great, the service was great, the delivery was great and the product was like new.
9 January 2026
First time of using this company
First time of using this company. Purchased a replacement CMOS battery for my laptop and very please with the product and delivery service. Very professional even for a low cost purchase. Would definitely use them again for laptop parts and or Refurbished laptops
7 January 2026
Quick delivery excellent deal
Quick delivery, well wrapped and protected.
The phone was exactly as described.
I am very pleased with my purchase and will certainly use the company again .
29 December 2025
Items purchased worked perfectly
Items purchased were at a fair price, together with a quick delivery. Very pleased with company Micro Dream Ltd.
29 December 2025
Usage
Usage
Delivery of the item was on time, and the laptop was in good shape in general, except that it's been less than a week since I purchased it, and it's quite slow for me for the spec I got. I am considering returning it.
2 January 2026
Highly recommended
Straightforward ordering process; product arrived on date promised; no complaints so far about the refurbished laptop I received. Good value for money.
30 December 2025
Super fast and exactly what I needed.
22 December 2025
Great Phone,fast delivery,great price
29 December 2025
Microdream fixed my laptop after I…
Micro Dream fixed my laptop after I spilled water in the keyboard and two buttons stopped functioning. They were great and fixed it perfectly. The turnaround was surprisingly fast as it was just before Christmas. Absolutely recommend!
10 December 2025
Fast delivery
Fast delivery, well packaged, great quality item , exactly as described
23 December 2025
First class service and fast delivery…
First class service and fast delivery recommended
15 December 2025
Excellent!
Excellent!
Fixed my friends laptop with a brand new wifi card for next to nothing.
Cheers ;)
Merry Christmas and a Happy New Year.
6 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.