Micro Dream Limited Reviews 

6,829
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the affordable prices and the exceptional quality of the refurbished computers they purchased for everyday use. People frequently highlight the fast shipping service and the reliable, like-new condition of the items upon arrival. However, some customers also noted occasional delivery delays or frustrating courier problems that temporarily affected the final shipment arrival. A few other people also felt that certain devices lacked expected built-in features or arrived with minor cosmetic imperfections. Consumers occasionally mentioned that resolving specific after-sales issues or obtaining warranty support required extra effort and patience.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive promptly and in pristine,... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting fast and prompt... See more

Quality

Consumers find quality to be positive, highlighting that the refurbished computers and laptops arrive in... See more

Service

Reviewers highlight positive aspects of service, describing it as efficient, fast, and great from start to... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,829)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased my laptop due to being made…

I purchased my laptop due to being made redundant at work and wanted a consistent computer experience of what I was used to using.
Microdream provided a great laptop within 24 hours and it been fantastic
Well done, highly recommended
Price was great, Service great and set-up easy

4 February 2026
Rated 2 out of 5 stars

Mirco Dream invited me to leave a…

Micro Dream invited me to leave a review, as I bought a refurbished laptop from them in summer 2025. Sadly, there were issues with setting up the laptop (this may also be a Microsoft issue, which I would not fully account to Micro Dream) and, crucially, the network driver repeatedly stopped working. I can only use this laptop now with an external driver which is annoying, having a USB sticking out of it 24/7. I also found the product fairly scuffed, you might think it's acceptable for a refurb but for the price I was expecting better. If it was a possibility, then I would have returned the product for repairs or a refund, but I really needed the laptop & had not alternative. Overall I would admit that I probably would not buy from this company again, sorry.

1 July 2025
Rated 4 out of 5 stars

Product delivered promptly

Product delivered promptly, there was a problem with it,but after an exchange of mails it was returned and a refund issued. Process was a little bit frustrating at times but a good result at end, professionally arrived at .

16 January 2026
Rated 5 out of 5 stars

Love my laptop

Love my laptop! It arrived wrapped up and brand spanking new. A much more sustainable and cost effective way to buy a new laptop. I won't be buying from anywhere else again :)

26 January 2026
Rated 5 out of 5 stars

Great Service and Delivery

Good supplier information. Great price and so far the lap top has worked wonderfully.
Very happ with our purchase and very comfortable buying from this company again.

23 January 2026
Rated 3 out of 5 stars

They had some shipping issues

They had some shipping issues and I have seen negative reviews which had similar issues with this company. I had to ring the courier service tk find out why my parcel has not arrived just to find out microdream hasn't sent it to the courier yet.i canceled my order as I needed the item within the week

23 January 2026

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