Pls everybody should stop play bet on melbet. They are theives. I won a ticket ID 7450142382. Which I played olympiacos vs Nec over 24.5 shots the total official score by sportradar, flashscore and so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a scam website. I opened an account depositing NZD40. The website said payment successful. Nothing credited to my account and apparently they have 'payment issues'. The only issue is that this... See more
Company replied
I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more
Company replied
I deposited 100 TND via D17 (La Poste Tunisienne) 10 days ago (on 22/07/2026). The funds were successfully deducted from my wallet with Authorization Number 826637, but my Melbet account was never c... See more
Company replied
Company details
Written by the company
Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules
Contact info
Cyprus
- www.melbet.com
Breach of guidelines
MELBET ARE STEALING FROM ME
Good evening, first of all I want to ask everyone that, before choosing a betting site, you seek more information about how it works and its advisory services, because my experience with MELBET was the worst of my life, the worst in every aspect: customer service, transparency in terms and conditions, and much more.
I want to share my story and I hope this serves as a lesson before choosing a betting site.
On December 12th, I placed a bet in which I won 689 USDTs. When I tried to withdraw, the method I used to deposit was deactivated. I requested support from the app for 10 days, sent emails to possible departments such as: licence@melbet, info-pt@melbet, security@melbet, complaints@melbet and others. Many emails were sent by me, and the response was always the same: "We will analyze, we will analyze, we will analyze." But this is a recurring issue because other people have had the same problems after winning.
The security team blocked my account after several days and requested documents, which I promptly sent: my ID, selfies, and screenshots of my account. Even so, they haven't unblocked my account, and out of nowhere they cut off all communication with me. When I email to get an explanation, they threaten to block my account for spam, claiming I should stop sending emails.
Believe me, it's been a month now that this company hasn't given me my funds, without any justification.
They are simply stealing from me.
How will I get answers if I don't pursue them?
If anyone can help me in any way, please contact me:
candida83dauto@gmail
12 December 2025
Unprompted review
Reply from Melbet
Dear Candida,
We are very sorry to hear about these issues and understand your discomfort with the delay.
Your request is currently under review by the relevant team. We ask for your patience while they work on it. Please keep an eye on your email, where you will receive the necessary instructions and any updates once a response is received.
Thank you for your understanding and patience while the team continues working on your request.
Best regards,
Melbet Team.
This website has the worst customer…
This website has the worst customer service. Personally it is starting to look like a scam. I won a bet of 1.9 odds with just over 100,000 naira and next thing my account was blocked. They requested documents and I have sent them even a selfie with my documents and the first email on laptop yet they say it’s not readable, I literally can read the text on the pictures and I’m using an iPhone 12mini with a very small screen. I have provided the statement of account for 2 specific transactions they requested and they said there was nothing on the pdf. Something I cross checked before sending and opened again after the email was delivered just to be sure. This website is definitely acting like a scam, very untrustworthy
28 December 2025
Unprompted review
Reply from Melbet
Hello Peter!
We regret the situation you described and understand your discomfort.
If the security team cannot properly visualize the information you submitted or if the files are not in the required format, they may ask you to resubmit the documentation for review.
To check the status of your account with the relevant team, please contact us by email at complaints@melbet.team, including your account ID, registered email address, and country.
Best regards,
Melbet team.
Curaçao gaming authority itself is a…
Curaçao gaming authority itself is a scam Gambling authority to begin with! They have multiple fake casinos under their umbrella that they just “back” to help look legitimate. ANY casino app with curacao authority is FAKE!
10 December 2025
Unprompted review
Reply from Melbet
Hello John!
We understand your opinion regarding external regulatory bodies. However, it is not our place to comment or respond on behalf of licensing bodies or independent authorities.
Regarding our service, we hold valid licenses, which you can find on our website. If you have any questions, you can contact our support team via the chat of the site.
If you have any issues related to your account or the use of the platform, you can contact us by email at complaints@melbet.team, providing the relevant details so we can assist you.
Best regards,
Melbet team.
No single reply they are farud
Many time mail to complain section and security department but no feedback from their any department. Addition time also finished.
Melbet ID: 1425126283
Mail: nahidkhab7070 at gmail dot com
25 December 2025
Unprompted review
Reply from Melbet
Dear MD. RAYHAN,
We sincerely apologize that the verification of your account is still in progress.
If you have already provided all the requested documents in good quality, we kindly ask you to remain patient and wait for the final decision from our security team.
Please note that the security team has the right to request additional documents if necessary. Therefore, we also recommend regularly checking your email and responding promptly to any requests from the security department.
Thank you for your understanding and patience.
Best regards,
Melbet Team
Financial fraud: They seized my principal deposits (User 643890107
WARNING: Melbet misappropriates player deposits!
Melbet (Pelican Entertainment B.V.) is committing financial fraud. Not only did they void $3,333 of my legitimate winnings, but they also performed an unauthorized currency conversion to ARS at a fake rate to steal $500 FROM MY INITIAL PRINCIPAL DEPOSITS.
I have the blockchain hashes (TXID: af60cb...9560) proving the original deposit amounts. They are literally stealing the money you deposit.
A formal complaint has been filed with the Curaçao Gaming Authority and their payment agents in Cyprus (Edric Ltd/Faren Ltd) have been served with a formal notice for AML violations.
USER ID: 643890107 - TOTAL STOLEN: $3,833+
UPDATE Dec 27: Melbet replied here asking me to send an email to "complaints". THIS IS A LIE AND A STALL TACTIC. I already sent that email on Dec 26 at 10:48 AM with all the details requested (ID 643890107, screenshots, and transaction IDs). They have NOT responded.
While they pretend to be helpful on Trustpilot, their Security Dept. has already sent me a 'Final Decision' email confiscating my 3,300 USDT and closing my account. They are also withholding nearly 600 USDT from my initial deposit by using a fake exchange rate. Stop the public relations lies and return my funds.
UPDATE 2/1/2026: Stop lying to the public. I have already contacted your security and complaints teams multiple times, and they continue to ignore the evidence.
NO MULTI-ACCOUNT: This is a fake excuse to steal my funds. You have failed to provide a single shred of evidence because it doesn't exist.
EXTORTION: You are deliberately ignoring that an official Melbet manager (Aush Melbet) demanded a 30% BRIBE to release my money. I have video proof of this criminal behavior.
ULTIMATUM: A final 48-hour notice has been sent to your headquarters.
Either you refund my 4,000 USDT and my deposit immediately, or I will release the bribery videos to every major gambling forum and social media platform. You are not a betting site; you are an extortion ring.
22 December 2025
Unprompted review
Reply from Melbet
Hello, Gaston!
We apologize for the inconvenience and understand your concern regarding the transactions reflected in your balance.
To review your case with the relevant team, please send the following information to complaints@melbet.team, including your account ID, registered email address, country, and deposit details (method used, date and time, amount, transaction ID, and a screenshot showing the date and amount).
Best regards,
Melbet team.
Update: Thank you for your patience while the account status was investigated.
According to information provided by the team in charge, the account was blocked for violating the rules regarding the use of multiple accounts. As a result of this violation, the deposit was confiscated in accordance with the platform's rules.
To file an appeal or for further assistance, you can contact the security team at security@melbet.com.
I submitted all required KYC documents…
I submitted all required KYC documents to Melbet, but I have not received any response yet.
My account verification is still pending, and my funds are stuck.
I have contacted support multiple times via email, but no proper reply has been provided.
Account ID: 1482727185
I kindly request the Melbet support team to urgently review my case and complete my KYC verification as soon as possible.
This delay is affecting my trust in the platform
31 May 2025
Unprompted review
Reply from Melbet
Dear Iram,
We are very sorry to hear that you have encountered this issue.
Please note that account verification is a mandatory procedure carried out for security purposes. Unfortunately, in some cases, the verification process may take longer than expected.
We kindly ask you to remain patient and wait for the final response from our security team. As soon as your documents are fully reviewed, you will receive a notification via email.
Best regards,
Melbet Team
I deposited and nothing added no…
I deposited and nothing added no support no nothing i just lost my deposit, be carefull scam
17 December 2025
Unprompted review
Reply from Melbet
Dear Mr. Outlaw,
We are very sorry to hear that you have encountered this issue.
Please note that in some cases, deposit processing may take up to five business days. This usually depends on your bank or the payment system you used.
If your deposit is not credited to your account within this timeframe, please contact our payments department at processing@ar.melbet.com and provide detailed information, including your account ID and deposit screenshots.
Our team will do everything possible to investigate the situation and assist you.
Best regards,
Melbet Team
Fraud
They take your money than says its not them. I send money to them then they told me its not true i have screen shots of every thing
15 December 2025
Unprompted review
Reply from Melbet
Dear Taha,
We are very sorry to hear about the issue you have encountered.
We would like to look into this matter in detail. To do so, please contact our Payments Department at processing@ar.melbet.com, provide a detailed description of your deposit issue, and attach all relevant screenshots that may help us investigate the situation.
Our team will do everything possible to assist you in resolving this matter as quickly as possible.
Best regards,
Melbet Team
They are fraud.U can deposit only but…
They are fraud.U can deposit only but when u will go for withdrawal then their face come out.They asked for thousand of documents they force me to loss all my money 😭.
12 December 2025
Unprompted review
Reply from Melbet
Dear Samim,
We are sorry to hear that you have encountered this issue.
Please note that account verification is not fraudulent activity, but a mandatory security procedure designed to protect both our users and the platform.
If you are experiencing any difficulties during the verification process, please contact us at complaints@melbet.team and provide detailed information about your issue, including your player ID.
Our team will do everything possible to assist you.
Best regards,
Melbet Team
Melbet is fake website ita been 14 days…
Melbet is fake website ita been 14 days for me since i submitted my address proof verification and still they are not have the cutesy to reply me they hold my 204k from past 2 months they dont have shame ... becoz we play here we loss they get the salary from that money still they dont respect us blood y stammers.. please avoid melbet
12 December 2025
Unprompted review
Reply from Melbet
Dear Kumar,
We are sorry to hear that you have encountered this issue.
Please note that if you have already successfully uploaded all the requested documents, you now simply need to be patient and wait for a response from our Security Department. As soon as your documents are reviewed, you will receive a notification by email.
Best regards,
Melbet Team
why my deposit is blocked without any…
why my deposit is blocked without any reason. i also specified reason to security department that why i created 2 accounts with proof of screenshots and video but still my account deposit is blocked. This is biggest scam site whenever wining big amount they directly block our accounts.
my player id - 1474350539
1 December 2025
Unprompted review
Reply from Melbet
Dear Raj Dhapsate,
We are very sorry to hear that you have encountered this issue.
Please note that creating two accounts on our platform is strictly prohibited by our rules. However, you did not specify whether your accounts are currently blocked at the time of your request. We would like to investigate this situation further, so we kindly ask you to contact us at complaints@melbet.team and provide a more detailed description of your problem. We will do everything possible to assist you.
Best regards,
Melbet Team
1 Month gone by rude awakening
No Update????? Whyyyyy???😡😡😡
Here i got reply 20 Nov. Now Dec 7. What is your additional time? I sent document via mail but not response already 1 month gone!!
First they told me we'll knock you when finalized your profile update. Now again told me sent requested document. But they never check my doc and didn't give me a single reply of my case.Firstly complaints department was active now they're also same lazy. They rude awakening with people.
7 December 2025
Unprompted review
Reply from Melbet
Dear Md. Rayhan,
Unfortunately, sometimes account verification may take longer than usual, and the Security Department has the right to request additional documents if necessary.
Please make sure that all requested documents are sent in good quality and that the text on any photos is clearly readable, as this is very important for completing the verification process.
If you have any further questions, please contact us via email at complaints@melbet.team, and we will do everything possible to assist you.
Best regards,
Melbet Team
كازينو نصاب لا تقوموا بايداع أموالكم…
كازينو نصاب لا تقوموا بايداع أموالكم…
كازينو نصاب لا تقوموا بايداع أموالكم لانكم لن تحصلوا على اي شئ قمت بالايداع و لقد مرت اكثر منز24 ساعة دون أي رد دون أي شئ
حولت مرارا و تكرارا التحدث معم دون جديد
المرجوا من الاعبين الجدد الحذر
This is a scam casino. Do not deposit your money because you will not receive anything. I deposited money and it has been more than 24 hours without any response or anything. I have tried repeatedly to contact them with no result. New players, please be careful
Este es un casino fraudulento. No depositen dinero porque no recibirán nada. Deposité dinero y han pasado más de 24 horas sin respuesta. He intentado contactarlos repetidamente, pero sin éxito. Nuevos jugadores, tengan cuidado
The email you sent me is not responding or replying
19 December 2024
Unprompted review
Reply from Melbet
Dear Rapha,
We are very sorry to hear about the issue you are experiencing.
Please note that in some cases, deposits may take up to 5 business days to be credited. This mainly depends on the bank or payment provider you are using.
In any case, we kindly ask you to contact our Payment Department at processing@ar.melbet.com and provide a detailed description of your issue, including all deposit screenshots. Our team will certainly do everything possible to assist you.
Best regards,
Melbet Team
worst support ever
worst experience ever
3 rejected deposits and sent the mail with all details , they take a very long time to answer , really worst support ever
Edit to answer melbet: i already sent the mail with all the details , the complaint is not about deposit failure but the time your customer service takes to answer , it's horrible
5 December 2025
Unprompted review
Reply from Melbet
Dear Ben,
We are very sorry to hear about the issue you encountered with your deposit.
Please note that, in most cases, deposit failures occur on the side of your bank or payment provider.
In any case, we kindly ask you to contact our Payments Department at processing@ar.melbet.com and provide a detailed description of the issue, including your player ID. Our team will do everything possible to review your case and assist you.
Best regards,
Melbet Team
Mebet is scamm dont play here
Hello,
My account has already been permanently blocked by Melbet, and you have stated that the case is closed on your side.
I understand that you refuse to pay my winnings, but I am not asking for that anymore.
I am requesting only the refund of my deposits, nothing more.
Melbet claims that the money I previously withdrew “covers” my deposits, but this is simply not true.
I deposited much more afterwards, and you blocked my account during the verification process after making me spend money and time on multiple certificates.
Your Security Department has ignored all my messages since November 13 and refuses any dialogue.
I have fully cooperated, provided every document requested, and still my account was blocked without a fair review.
I will continue to publish my experience every 24 hours, because players deserve to know how Melbet treats its customers.
Melbet’s practices are abusive, unfair, and misleading — and people should be warned.
All I want is the refund of my deposits.
I ... En savoir plus
17 October 2025
Unprompted review
Reply from Melbet
Dear Mohamed,
As previously stated, your account was blocked due to a violation of our rules.
Despite this, you were given the opportunity to withdraw an amount exceeding your total deposits.
If you have any further questions, please contact our Security Department to discuss them directly.
Best regards,
Melbet Team
They know how to take money and they…
They know how to take money and they don't know how reply to mails and the deposit problem could take 4 days to come and when i contacted them no one cares about replying stupid company
2 December 2025
Unprompted review
Reply from Melbet
Dear Chocodz,
We are very sorry to hear that you’ve encountered an issue with your deposit.
Please note that, in some cases, deposits may take up to 5 business days to be credited. This usually depends on the bank or the payment method you are using.
However, we would like to look into this situation to assist you as quickly as possible.
Please contact our Payments Department at processing@ar.melbet.com
and provide detailed information about the issue, including your account ID and all deposit-related details with screenshots.
Our team will do everything possible to help you as soon as we can.
Best regards,
Melbet Team
Never trust this company I deposit 30…
Never trust this company I deposit 30 euro in my account and I am not receive 1 week this company I give 0 star very bad support never never play again this website
27 November 2025
Unprompted review
Reply from Melbet
Dear Ron,
We are very sorry to hear that you encountered this issue.
We would like to look into your situation, as we take all deposit and withdrawal problems very seriously.
Please contact us at complaints@melbet.team and provide a detailed description of the problem, including your account ID and all deposit-related information with screenshots.
We will do everything possible to assist you as quickly as we can.
Best regards,
Melbet Team
second time in same week i deposit and…
second time in same week i deposit and money disappear and send emails & screenshots and nothing they stole the money
29 November 2025
Unprompted review
Reply from Melbet
Dear Mohamed,
We are very sorry to hear about the issue you experienced.
Please contact our Payments Department at processing@eg.melbet.com and provide a detailed description of the problem, including your account ID and the deposit screenshots.
Our team will do everything possible to review your case and assist you as quickly as possible.
Best regards,
Melbet Team
Withdrawal successful but money didn't credit in my bank account
i have withdrawal rs 1000&500&500&504
Withdrawal is successful buy mony is didnt credit in my gaming account
I have many time call &mail but customer care cannot reply very worst service
My gaming id no is - 194212295
Please check
24 November 2025
Unprompted review
Reply from Melbet
Dear Pilu,
We are very sorry to hear that you have encountered this issue.
Please note that in some cases withdrawals may take up to 5 business days to be fully processed. This often depends on the bank or payment method you are using.
Nevertheless, we would like to look into this matter in detail. We kindly ask you to contact us at complaints@melbet.team
and provide a full description of the problem, including all information about your withdrawals along with the transaction IDs for each one.
We will do everything possible to assist you.
Best regards,
Melbet Team
Worst hecking gambling platform
Worst hecking gambling platform, screw every single one of you and your whole greed. pathetic losers
23 November 2025
Unprompted review
Reply from Melbet
Dear Bek,
We are very sorry to hear that you have formed such an opinion about our platform.
Could you please provide more details about the issues you encountered? We would be happy to investigate your case and help find a solution.
You can contact us at complaints@melbet.team
and provide a detailed description of your concern.
Best regards,
Melbet Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.